Quick Reference Guide and Troubleshooting Guide
PROBLEM
Alarm output
devices do not
respond.
Continuous alarm
when alarm input is
connected.
Intermittent Video
Loss alarms.
PROBLEM
Unit does not
trigger filter when
important activity
occurs.
Unit does not
trigger filter when
important activity
occurs.
22
ALARM DETECTION PROBLEMS (continued)
POSSIBLE CAUSES
Alarm output device not
connected properly.
System time not set
correctly in 24-hour format.
Alarm not connected
properly.
Alarm input polarity
incorrectly set.
Bad camera power supply.
Bad camera output or bad
cabling.
FILTER PROBLEMS
POSSIBLE CAUSES
Target area is not activated.
Sensitivity is set too low.
System time not set
correctly in 24-hour format.
SUGGESTED ACTIONS
Check connections and
correctly connect alarm.
Use the Date/Time option to
set the system time in 24-
hour format.
Check connections and
correctly connect alarm.
Change the input polarity on
the Alarm In Polarity screen.
Replace camera power
supply.
Check or replace camera or
cabling.
SUGGESTED ACTION
Activate target area on the
appropriate filter setup
screen.
Change the Sensitivity
setting on the appropriate
filter setup screen.
Use the Date/Time option to
set the system time in 24-
hour format.
Troubleshooting Guide