American Dynamics Intellex Intellex LT Reference And Troubleshooting Manual page 26

Quick Reference Guide and Troubleshooting Guide
PROBLEMS DURING UNIT OPERATION (continued)
PROBLEM
When enhancing an
image, the Restore
button becomes
disabled. When you
return to the
playback screen, it
is blank.
Unit displays an
error message and
exits to Windows.
Text or images
show through
option or setup
screens.
PROBLEM
Export keeps
stopping with an
error message.
The CD-RW drive
has failed.
24
POSSIBLE CAUSES
The unit is in circular
mode, and it has
overwritten the image in
the image database with a
newer image.
Unit encountered an
Intellex software or
database problem.
A problem exists in the
image database.
EXPORT PROBLEMS
POSSIBLE CAUSES
Auto Insert Notification is
enabled on the CD-RW
device in the Device
Manager. (Upgraded units
only).
Media is damaged or
defective.
SUGGESTED ACTION
If you saved or printed the
enhanced image, do nothing.
Otherwise, restore the
appropriate video segment
from the archive tape. Then
locate and enhance the
correct image.
Contact your dealer or
Sensormatic.
Contact your dealer or
Sensormatic.
SUGGESTED ACTION
Disable Auto Insert
Notification for the CD-RW
device in the Device Manager
tab of the System control
panel.
Replace media and attempt
the export again.
Be sure to use media that is
certified for the speed of the
drive (24X or faster).
Contact your dealer or
Sensormatic.
Troubleshooting Guide