Reverse Last; Voice Approval - VeriFone V240m User Manual

4. REVERSE LAST

Follow the same process as for 'purchase' except that 'no purchase amount' or 'tip
amount' is entered.
If this card is not the same as the last transaction on the POS device, then the transaction
cannot reverse. The POS device will display the following: Transaction not found.

5. VOICE APPROVAL

STEP 1
Press the # key or tap
STEP 2
Select 'voice approval'
STEP 3
Enter the waiter ID, and PIN if prompted
STEP 4
Enter the amount and the tip amount
STEP 5
Call for override and enter the supervisor ID and PIN to authorise
STEP 6
Enter the table number (if enabled in settings)
Enter the authorisation code, which was received from Standard Bank
STEP 7
over the phone approval
Complete the rest of the transaction as per 'purchase' (see Purchase).
on the screen for the transaction list
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