Troubleshooting - Braun THERMOSCAN IRT 3020 User Manual

Error message
12

Troubleshooting

Situation
No lens filter is attached.
No lens filter is attached
and activation button was
pressed while probe was in
the ear.
Ambient temperature is not
within the allowed operating in a room for 30 minutes where
range 50 °F to 104 °F
(10 °C - 40 °C) or changing
too rapidly.
Temperature taken is not
within typical human
temperature range (93.2 °F - inserted.
108 °F / 34 °C - 42.2 °C).
HI = too high
LO = too low
Battery is low, but
thermometer will still operate
correctly.
(No light function on
IRT 3020 models.)
Battery is too low to take
correct temperature
readings.
System error
• If error persists
• If error still persists
Solution
Attach new, clean lens filter
Make sure probe tip is clean;
refer to section «Care and cleaning»
if necessary.
Attach new, clean lens filter to stop
error beeps.
Allow the thermometer to remain
the temperature is between
50 °F to 104 °F (10 °C - 40 °C)
Make sure new, clean lens filter is
attached and thermometer is properly
Then, take a new temperature.
Insert new batteries
Insert new batteries
Wait 2 minutes until thermometer
powers down, then turn on again.
... reset the thermometer by removing
the batteries and putting them back in.
... call Braun ThermoScan Customer
Service at 1- 800 - 327-7226.