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Chapter 5 • Troubleshooting
Where to Get
Help
5–2 • User's Guide
If you still need help after checking the Troubleshooting Chart on
page 5-1, or you need replacement parts, call the reseller's
technical support line and explain the problem. If the reseller
cannot solve the problem, please call Proxima Customer Service
at:
U.S.A. and Canada
(800) 447-7694 or
(619) 457-5500
Fax: (619) 457-8542
Outside U.S.A. and Canada
(619) 457-5500
Fax: (619) 622-0173
Europe:
+31-43-650 248
Fax: +31-43-649 220
If the projection panel is determined to be defective, a Return
Material Authorization Number will be issued. After receiving this
number, send the unit, a copy of the sales receipt, and a
description of the problem, freight prepaid, to Proxima. Clearly
note the Return Material Authorization Number on the outside of
the shipping box.
A carton without a Return Material Authorization
Note:
Number on the outside will be returned unopened by Proxima.
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