Ricoh Aficio 1013 Service Manual
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B044/B045/B046
SERVICE MANUAL
001209MIU
RICOH GROUP COMPANIES

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Summary of Contents for Ricoh Aficio 1013

  • Page 1 B044/B045/B046 SERVICE MANUAL 001209MIU RICOH GROUP COMPANIES...
  • Page 3 Š Š Š Š RICOH GROUP COMPANIES...
  • Page 5 B044/B045/B046 SERVICE MANUAL 001209MIU...
  • Page 7 No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products.     2001 RICOH Corporation. All rights reserved.
  • Page 9 Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users utilizing...
  • Page 11 LEGEND PRODUCT CODE COMPANY GESTETNER LANIER RICOH SAVIN B044 1302 5613 Aficio 1013 2513 − − B045 Aficio 120 B046 1302f 5613F Aficio 1013f 2513f DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 10/2001 Original Printing...
  • Page 13: Table Of Contents

    B044/B045/B046 TABLE OF CONTENTS INSTALLATION 1 INSTALLATION ................1-1 1.1 INSTALLATION REQUIREMENTS ............1-1 1.1.1 ENVIRONMENT ................1-1 1.1.2 MACHINE LEVEL ................1-2 1.1.3 MINIMUM OPERATIONAL SPACE REQUIREMENTS ....1-2 1.1.4 POWER REQUIREMENTS ..............1-3 1.2 COPIER.....................1-4 1.2.1 ACCESSORY CHECK..............1-4 1.2.2 INSTALLATION PROCEDURE ............1-4 Initial Programming: Faxless models (B044, B045) ......1-8 Initial Programming: Fax-equipped models (B046)......1-8 1.3 PAPER TRAY UNIT ................1-10 1.3.1 ACCESSORY CHECK..............1-10...
  • Page 14 3.1.8 PAPER FEED...................3-2 3.1.9 IMPORTANT ..................3-3 3.2 SPECIAL TOOLS AND LUBRICANTS ............3-3 3.3 EXTERIOR COVER AND OPERATION PANEL ........3-4 3.3.1 PLATEN COVER ................3-4 3.3.2 REAR COVER..................3-4 3.3.3 COPY TRAY..................3-5 3.3.4 SCALE PLATE (B044 AND B045 ONLY) .........3-5 3.3.5 LEFT COVER ...................3-6 3.3.6 RIGHT COVER.................3-6 3.3.7 FRONT LEFT COVER AND OPERATION PANEL ......3-6 3.3.8 FRONT RIGHT COVER ..............3-6...
  • Page 15 3.11.1 LOCATION OF “CAUTION” DECAL ..........3-27 3.11.2 PSU BRACKET ................3-28 3.11.3 LASER UNIT ................3-29 3.11.4 LD UNIT..................3-29 3.11.5 POLYGON MIRROR MOTOR ............3-29 3.12 OTHER REPLACEMENTS..............3-30 3.12.1 QUENCHING LAMP ..............3-30 3.12.2 HIGH-VOLTAGE POWER SUPPLY BOARD .......3-30 3.12.3 PSU ....................3-30 3.12.4 MAIN MOTOR ................3-31 3.12.5 EXHAUST FAN ................3-31 3.13 COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING .....3-32 3.13.1 PRINTING ..................3-32...
  • Page 16 SP5-XXX (Mode) ................5-14 SP6-XXX (Peripherals) ...............5-18 SP7-XXX (Data Log)................5-19 5.1.2 TEST PATTERN PRINTING (SP5-902) .........5-23 5.1.3 INPUT CHECK (SP5-803) ..............5-24 Input Check Table................5-24 5.1.4 OUTPUT CHECK (SP5-804) ............5-25 Input Check Table................5-25 5.1.5 SMC PRINTING (SP5-992) ............5-26 5.1.6 MEMORY ALL CLEAR (SP5-801) ..........5-27 5.1.7 FREE RUNS...................5-28 5.1.8 PROGRAM UPLOAD/DOWNLOAD ..........5-29 Program Download (SP5-827)............5-29...
  • Page 17 Speaker Driver ..................6-10 Heater Control ..................6-10 Video Processing Circuit..............6-10 Power Pack Control ................6-10 Scanner Driver ..................6-10 Plotter Driver..................6-10 6.5.2 SBU (SENSOR BOARD UNIT)............6-11 Buffer ....................6-11 CCD ....................6-11 Amplifier....................6-11 6.5.3 NCU (NETWORK CONTROL UNIT) ..........6-12 North America version ................6-12 Europe/Asia version................6-12 6.6 COPY PROCESS OVERVIEW ...............6-13 6.7 SCANNING....................6-15 6.7.1 OVERVIEW ..................6-15...
  • Page 18 Toner Density Sensor Initial Setting............6-36 Toner Concentration Measurement ............6-37 Vsp/Vsg Detection ................6-37 Calculation of Vref ................6-37 Toner Supply Determination ...............6-37 Toner Clutch ON Time ................6-37 6.12.5 TONER SUPPLY IF SENSOR READING IS ABNORMAL ...6-38 ID Sensor....................6-38 TD Sensor...................6-38 6.12.6 DETECTION OF TONER NEAR END AND TONER END ...6-38 Toner Near End detected when either of the following occurs....6-38 Toner End detected when any of the following occurs......6-38 6.13 DRUM CLEANING AND TONER RECYCLING........6-39...
  • Page 19 SPECIFICATIONS 1 GENERAL SPECIFICATIONS ..............7-1 2 MACHINE CONFIGURATION ..............7-5 3 OPTIONAL EQUIPMENT ................7-6 ADF ......................7-6 PAPER TRAY UNIT................... 7-6 DOCUMENT FEEDER B444 SEE SECTION B444 FOR A DETAILED TABLE OF CONTENTS PAPER TRAY UNIT B421 SEE SECTION B421 FOR A DETAILED TABLE OF CONTENTS FAX UNIT B465 SEE SECTION B465 FOR A DETAILED TABLE OF CONTENTS PRINTER CONTROLLER UNIT B441...
  • Page 21 IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Be sure that the power cord is unplugged before disassembling or assembling parts of the copier or peripherals. 2. The wall outlet should be near the copier and easily accessible. 3. Note that electrical voltage is supplied to some components of the copier and the paper tray unit even while the main power switch is off.
  • Page 22 LASER SAFETY The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
  • Page 23 INSTALLATION B044/B045/B046 DOCUMENT FEEDER B444 PREVENTIVE MAINTENANCE B044/B045/B046 PAPER TRAY UNIT B421 REPLACEMENT AND ADJUSTMENT B044/B045/B046 FAX UNIT B465 TROUBLESHOOTING B044/B045/B046 PRINTER B441 SERVICE TABLES B044/B045/B046 DETAILED DESCRIPTIONS B044/B045/B046 SPECIFICATIONS B044/B045/B046...
  • Page 25: Installation

    INSTALLATION...
  • Page 27: Installation Requirements

    INSTALLATION REQUIREMENTS 1. INSTALLATION ! ! ! ! CAUTION Before installing options, please do the following: 1. If there is a fax unit on the machine, print out all messages stored in the memory, all user-programmed items, and a system parameter list. 2.
  • Page 28: Machine Level

    INSTALLATION REQUIREMENTS 1.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level 1.1.3 MINIMUM OPERATIONAL SPACE REQUIREMENTS Place the machine near the power source, providing clearance as shown. 450 mm (17.7") A: Front >...
  • Page 29: Power Requirements

    INSTALLATION REQUIREMENTS 1.1.4 POWER REQUIREMENTS CAUTION 1. Make sure that the wall outlet is near the machine and easily accessible. After completing installation, make sure the plug fits firmly into the outlet. 2. Avoid multi-wiring. 3. Be sure to ground the machine. Input voltage: North America: 110 –...
  • Page 30: Copier

    COPIER 1.2 COPIER 1.2.1 ACCESSORY CHECK Check that you have the accessories indicated below. Note that accessories vary according to model and location. Description Q’ty Copier Operating Instructions (-17, -26, -29) EU safety sheet (-22, -24, -26, -27) NECR (-17, -27, -29) Paper-size decals 1 set Energy Star seal (-26)
  • Page 31 COPIER 4. Remove the 3 scanner lock pins. (A tag is hanging from each pin.) To remove: Grasp the base of the pin [A], turn 90 degrees, and pull down and out. 5. Remove the tags from the pins. Then B046I106.WMF break each pin off of its base [A], discard the pin part [B], and set each...
  • Page 32 COPIER 8. Open the front door [A]. 9. If installing a toner-bottle model (B044 or B046): • Lift lever [B], press in on latch [C] and pull the bottle holder [D] out. (It is not necessary to pull it completely out of the machine, however.) •...
  • Page 33 COPIER 10. Remove the foam cushion [A] and pull the tabbed strips [B] all the way out of the PCU. Then close the front door. B046I104.WMF 11. Pull open the paper tray, and remove the tape [C] securing the end fence in the compartment.
  • Page 34: Initial Programming: Faxless Models (B044, B045)

    COPIER 18. Model B046 only: Access SP5-992 and select "2" to print out a full SMC report. Confirm that the report shows a "YES" for SP7-801-3. 19. Modes B046 only: After connecting the telephone line to the appropriate telephone wall jack and LINE press the On Hook key on the fax operation panel, and confirm that you hear a dial tone coming from the monitor speaker.
  • Page 35 COPIER Items to Program (Service Level – SP Mode) SP No. Machine's serial number 5-811 Language replacement (Firmware download) 5-827 PSTN access code (RAM address 4000DB) 7-955 PSTN access method (RAM address 4000CD) Periodic service call (RAM addresses 40054F to 400553) *4: See Section 5 for SP-mode usage instructions.
  • Page 36: Paper Tray Unit

    PAPER TRAY UNIT 1.3 PAPER TRAY UNIT 1.3.1 ACCESSORY CHECK Confirm that you have the accessories indicated below. Description Q’ty Paper-size decals 1 sheet Installation Procedure (for service person) Installation Procedure (for user) 1.3.2 INSTALLATION PROCEDURE CAUTION Unplug the main machine's power cord before starting the following procedure.
  • Page 37 PAPER TRAY UNIT 3. Set the machine onto the paper tray unit. B046I527.WMF 4. Remove the paper tray from the paper tray unit. 5. Load paper into the paper tray. Adjust the side and end fences as necessary. If loading 8 "x 14"...
  • Page 38: Paper Tray Unit Heater

    PAPER TRAY UNIT HEATER 1.4 PAPER TRAY UNIT HEATER 1.4.1 ACCESSORY CHECK Confirm that you have the accessories indicated below. Description Q’ty Grounding wire Relay harness Clamps Ferrite core Heater fastening screws PTU fastening screws Grounding screw Decal for copier Decal for paper unit Tie wrap B046I518.WMF...
  • Page 39 PAPER TRAY UNIT HEATER 3. Remove the ground screw [A] at the rear of the paper tray unit. 4. Fasten the heater [B] and the supplied ground wire [C] to the paper tray unit with 3 screws as shown. Note that [A] is the grounding screw you removed at Step 3 (returned to its original hole), and [D] and [E] are the two supplied...
  • Page 40 PAPER TRAY UNIT HEATER 7. Open the front door [A] and remove the copy tray [B] (!×1). Then close the front door. B046I501.WMF 8. Remove the rear cover [C] (! x 5). B046I502.WMF 9. Remove the FCU cover plate [D] (7 screws on faxless machines, 8 screws on fax-equipped machines).
  • Page 41 PAPER TRAY UNIT HEATER 10. Pass the heater's harness through the hole [A] at the rear of the copier. 11. Pass relay harness [B] through the circular opening at [C] (at the rear of the PSU board bracket), and then through the hole at [A].
  • Page 42 PAPER TRAY UNIT HEATER 17. Pull the excess length of the heater's harness out the hole at the rear [A]. NOTE: Be sure that the harness passes to the side of the grounding plate [B] at the bottom of the hole. (The front of the grounding plate must remain clear.) B046I522.WMF...
  • Page 43: Document Feeder

    DOCUMENT FEEDER 1.5 DOCUMENT FEEDER 1.5.1 ACCESSORY CHECK Confirm that you have the components and accessories indicated below. Description Q’ty DF connection board DF body Hex wrench Hex screws DF original table Wire harness Phillips-head screws Bracket – Installation Procedure B046I524.WMF 1.5.2 INSTALLATION PROCEDURE CAUTION...
  • Page 44 DOCUMENT FEEDER 1. Unpack the ADF and remove the packing tape from the bottom of the ADF body. 2. Remove the platen cover [A]. To remove: Lift the cover, unlatch the two latches [B] (press down on the tabs [C] and push the latch back), and detach the cover from the hook [D].
  • Page 45 DOCUMENT FEEDER 5. Remove the rear cover [A] (! x 5). B046I514.WMF 6. Remove the left scale plate [B] (! x 2). B046I506.WMF 7. Set the DF body [C] onto the copier in its correct position. Press the latch [D] to raise the top half of the body, and fasten to the copier with the 4 hex screws (using the included hex wrench).
  • Page 46 DOCUMENT FEEDER 8. Install the DF connection board [A] and DF board bracket [B]. (! x 5) B046I513.WMF 9. Connect the four wire sets from the DF body to CN103, CN105, CN106, and CN107 on the DF connection board. (Not shown in illustration.) 10.
  • Page 47: Dimm

    DIMM 1.6 DIMM 1.6.1 INSTALLATION PROCEDURE CAUTION Unplug the main machine's power cord before starting the following procedure. 1. Remove the rear cover [A] (! x 5). B046I508.WMF 2. Remove the FCU cover plate [B] (7 screws on faxless machines, 8 screws on fax-equipped machines).
  • Page 48 DIMM 3. Insert the DIMM [A] at an angle into slot CN2 on the FCU. 4. Press the free end of the DIMM toward the FCU, so that the DIMM snaps into place parallel to the FCU. 5. Reinstall the FCU cover plate and the rear cover.
  • Page 49: Preventive Maintenance

    PREVENTIVE MAINTENANCE...
  • Page 51: Preventive Maintenance Schedules

    PM TABLES 2. PREVENTIVE MAINTENANCE SCHEDULES 2.1 PM TABLES NOTE: 1) After carrying out PM, clear the PM counter (SP7-804). 2) PM intervals (45k, 90k) indicate the number of prints. 3) After performing the PM the copy adjustments should be checked and adjusted as necessary.
  • Page 52: How To Clear The Pm Counter

    HOW TO CLEAR THE PM COUNTER Every NOTE Separation roller Water or alcohol Pick-up roller Water or alcohol White plate Water or alcohol DF exposure glass Water Rollers R0, R1, R2 Water or alcohol Every NOTE 120k PAPER TRAY UNIT Paper feed roller Bottom-plate pad Dry cloth...
  • Page 53: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT...
  • Page 55: Precautions

    PRECAUTIONS 3. REPLACEMENT AND ADJUSTMENT 3.1 PRECAUTIONS 3.1.1 GENERAL CAUTION Turn off the main power switch and unplug the machine before starting any of the replacement procedures described in this section. Note that you should not turn off the main switch while mechanical parts are active, as this may cause parts to stop out of home position.
  • Page 56: Scanner Unit

    PRECAUTIONS 3.1.5 SCANNER UNIT 1. Use alcohol or glass cleaner to clean the exposure and scanning glass. This will reduce the static charge on the glass. 2. Use a blower brush or a water-moistened cotton pad to clean the mirrors and lenses.
  • Page 57: Important

    SPECIAL TOOLS AND LUBRICANTS 3.1.9 IMPORTANT 1. The machine will automatically start toner agitation when you install a new PCU. Be sure to wait for initialization to finish before reopening the front cover or turning off the main switch. 2. If the optional anti-condensation heater (for the optional paper tray unit) is installed, keep the copier's power cord plugged in even while the main switch is off, so that the heater remains energized.
  • Page 58: Exterior Cover And Operation Panel

    EXTERIOR COVER AND OPERATION PANEL 3.3 EXTERIOR COVER AND OPERATION PANEL 3.3.1 PLATEN COVER 1. Lift the platen cover [A]. 2. Unlatch the two latches [B]. NOTE: To unlatch, press down on the tabs [C] and then push the latch back. 3.
  • Page 59: Copy Tray

    EXTERIOR COVER AND OPERATION PANEL 3.3.3 COPY TRAY 1. Open the front door [A]. 2. Copy tray [B] (! x 1) B046R912.WMF 3.3.4 SCALE PLATE (B044 AND B045 ONLY) 1. Scale plate [A] (! × 2) B046R551.WMF B044/B045/B046...
  • Page 60: Left Cover

    EXTERIOR COVER AND OPERATION PANEL 3.3.5 LEFT COVER 1. Rear cover (☛ 3.3.2) 2. Slide the left cover [A] toward the rear to remove it. B046R901.WMF 3.3.6 RIGHT COVER 1. Rear cover (☛ 3.3.2) 2. Remove the metal fitting [B], and the platen-cover arm [C]. 3.
  • Page 61: Right Door

    EXTERIOR COVER AND OPERATION PANEL 3.3.9 RIGHT DOOR 1. Open the right door [A]. 2. Undo the strap [B]. 3. Right door (" × 1) B046R909.WMF 3.3.10 BYPASS TRAY (B044 AND B046 ONLY) 1. Press the stopper rails [A] inward and remove the bypass tray [B].
  • Page 62: Platen Cover Sensor

    EXTERIOR COVER AND OPERATION PANEL 3.3.11 PLATEN COVER SENSOR 1. Rear cover (☛ 3.3.2) 2. Platen cover sensor [A] (" × 1) B046R931.WMF B044/B045/B046...
  • Page 63: Scanner Section

    SCANNER SECTION 3.4 SCANNER SECTION 3.4.1 EXPOSURE GLASS B046R005.WMF Non-DF machines 1. Rear cover (☛ 3.3.2) 2. Scale plate (☛ 3.3.4) 3. Exposure glass [A] DF-equipped machines 1. Rear cover (☛ 3.3.2) 2. Right cover (☛ 3.3.6) 3. Exposure glass [A] NOTE: When reinstalling, be sure that the marking on the glass is at the rear left corner, and be sure the left edge of the glass is aligned flush against the support ridge [B] on the frame.
  • Page 64: Lens Block

    SCANNER SECTION 3.4.2 LENS BLOCK 1. Exposure glass (☛ 3.4.1) 2. Unclamp four clamps [A], and take the wire out of the clamps. Lens block [B] (! × 4, 1 flat cable) NOTE: 1) Do not loosen the paint- locked screws holding the lens unit in place.
  • Page 65: Scanner Motor

    SCANNER SECTION 3.4.4 SCANNER MOTOR 1. Right cover (☛ 3.3.6) 2. Scanner motor [A] (! × 4, 1 spring, " × 1) NOTE: When reinstalling fasten the screws loosely, then set the spring in place, then tighten the screws. B046R923.WMF 3.4.5 SCANNER HP SENSOR 1.
  • Page 66: Scanner Alignment Adjustment

    SCANNER SECTION 3.4.6 SCANNER ALIGNMENT ADJUSTMENT 1. Remove the rear cover (☛ 3.3.2), operation panel (☛ 3.3.7), and exposure glass (☛ 3.4.1). 2. Loosen the 2 screws holding the 1st and 2nd scanner belts in place. B046D002.WMF 3. Slide the 1st and 2nd scanners so that all four of the following are roughly aligned on both the front and back sides: •...
  • Page 67: Fusing

    FUSING 3.5 FUSING 3.5.1 FUSING UNIT CAUTION The fusing unit can become very hot. Be sure that it has cooled down sufficiently before handling it. 1. Turn off the main switch, and unplug the machine. 2. Copy tray (☛ 3.3.3) 3.
  • Page 68: Hot Roller Stripper Pawls

    FUSING 3.5.3 HOT ROLLER STRIPPER PAWLS B046R502.WMF B046R507.WMF 1. Fusing unit (☛ 3.5.1) 2. Separate the fusing unit into two sections: the hot roller section [A], and the pressure roller section [B]. (! × 2) NOTE: After removing the screws, lower the pressure roller section about halfway and then slide it toward the front side to detach it.
  • Page 69: Hot Roller & Fusing Lamp

    FUSING 3.5.4 HOT ROLLER & FUSING LAMP 1. Hot roller stripper pawls (☛ 3.5.3) 2. Hot roller assembly [A] (! × 2) NOTE: 1) Each of the screws has a washer. 2) After removing the screws, lift the hot roller assembly out from the rear side.
  • Page 70: Pressure Roller

    FUSING 3.5.6 PRESSURE ROLLER 1. Fusing unit (☛ 3.5.1) 2. Separate the fusing unit into two sections: the hot roller section and the pressure roller section (☛ 3.5.3, Step 2). Carry out the remaining steps on the pressure roller section. 3.
  • Page 71 FUSING 3.5.7 NIP BAND WIDTH ADJUSTMENT NOTE: 1) The fusing unit must be at operating temperature when this adjustment is carried out. 2) Place an OHP sheet on the by-pass feed table before starting this procedure. 3) Use only A4/LT LEF. (Other OHP sheet sizes may cause a paper jam.) B039R302.WMF [A]: Pressure roller [B]: Hot roller...
  • Page 72: Pcu

    3.6 PCU B046I109.WMF 1. Open the right door. NOTE: Do not forget to open the right door. The PCU may become stuck if you try to remove it while the front door is closed. 2. Open the front door. 3. Remove the toner bottle holder or THM. NOTE: If working on a toner-bottle model, clean away all spilled toner from the toner bottle area and from the inside of the front door.
  • Page 73: Toner Supply Clutch

    TONER SUPPLY CLUTCH 3.7 TONER SUPPLY CLUTCH B046R932.WMF 1. Remove the toner bottle or THM. 2. Copy tray (☛ 3.3.3) 3. Rear cover (☛ 3.3.2) 4. Disconnect the connector on C19 on the FCU. 5. Reach into the machine and push the clutch coupler [A] toward the rear, and at the same time reach around the back and remove the clip ring [B].
  • Page 74: Paper Feed Section

    PAPER FEED SECTION 3.8 PAPER FEED SECTION 3.8.1 PAPER FEED ROLLER AND FRICTION PAD 1. Take out the paper tray. 2. Clip ring [A] 3. Pull the shaft back, and lift it out. 4. Remove either or both of the following: •...
  • Page 75: Registration Sensor

    PAPER FEED SECTION 3.8.3 REGISTRATION SENSOR B046R926.WMF B046R927.WMF 1. Take out the paper tray. 2. Open the right door. 3. Black guide piece [A] 4. Registration sensor feeler [B] 5. Registration sensor [C] (" × 1) 3.8.4 BYPASS PAPER END SENSOR (B044 AND B046 ONLY) 1.
  • Page 76: Bypass Feed Roller (B044 And B046 Only)

    PAPER FEED SECTION 3.8.5 BYPASS FEED ROLLER (B044 AND B046 ONLY) B046R938.WMF B046R930.WMF 1. Right door (☛ 3.3.9) 2. Unscrew the feed roller frame [A] (! × 2) and rotate it about the feed roller shaft [B] so that it is upside down. 3.
  • Page 77: Bypass Feed Clutch (B044 And B046 Only)

    PAPER FEED SECTION 3.8.6 BYPASS FEED CLUTCH (B044 AND B046 ONLY) 1. Rear cover (☛ 3.3.2) 2. Right door (☛ 3.3.9) 3. Detach the bypass feed clutch connector [A] from CN3 on the high-voltage power supply board. 4. Unscrew the bypass feed roller housing [B] (! ×...
  • Page 78: Paper Feed Clutch

    PAPER FEED SECTION 3.8.9 PAPER FEED CLUTCH B046R920.WMF B046R922.WMF 1. Pull the paper tray partially out of the unit. 2. High-voltage power supply board (☛ 3.12.2) 3. Main motor (☛ 3.12.4) 4. Remove 1 screw [A] from the small cover plate. 5.
  • Page 79: Image Transfer

    IMAGE TRANSFER IMAGE TRANSFER 3.9.1 IMAGE TRANSFER ROLLER 1. Right door (☛ 3.3.9) 2. Raise the levers ([A], [B]) at the ends of the image transfer roller, and remove the roller [C]. NOTE: 1) Note the position of the 2 springs [D] at each end. When reinstalling the roller, be sure that the pegs on the plastic end pieces fit into the...
  • Page 80: Discharge Plate

    FUNCTION CONTROL UNIT (FCU) 3.9.3 DISCHARGE PLATE 1. Right door (☛ 3.3.9) 2. Use a tweezers to remove the discharge plate [A]. B046R934.WMF 3.10 FUNCTION CONTROL UNIT (FCU) NOTE: 1) Before starting replacement, use SP5-824 to save SRAM user data from the existing FCU into a flash memory card.
  • Page 81 FUNCTION CONTROL UNIT (FCU) Faxless machine Fax-equipped machine: B046R907.WMF B046R910.WMF B046R911.WMF 1. Rear cover (☛ 3.3.2) 2. FCU cover plate [A] (7 screws on faxless machines, 8 on fax-equipped machines) NOTE: On fax-equipped machines, detach the NCU connector [B] first, then unscrew the cover plate and remove the cover plate together with the NCU.
  • Page 82: Laser Unit

    LASER UNIT 3.11 LASER UNIT WARNING The laser beam can cause serious eye damage. Be sure that the main power switch is off and that the machine is unplugged before accessing the laser unit. 3.11.1 LOCATION OF “CAUTION” DECAL B046I103.WMF B046RLW.WMF B044/B045/B046 3-28...
  • Page 83: Psu Bracket

    LASER UNIT 3.11.2 PSU BRACKET 1. FCU (☛ 3.10) NOTE: After removing the copy tray, leave the front door open. 2. Remove the 4 screws at [A]. B046R905.WMF 3. Unscrew the 6 screws securing the PSU bracket [B], and detach the 4 connectors.
  • Page 84: Laser Unit

    LASER UNIT 3.11.3 LASER UNIT B046R101.WMF B046I103.WMF 1. PSU bracket (☛ 3.11.2) NOTE: After removing the PSU bracket, leave the front door open. 2. Release the toner bottle holder (if model B044 or B046) or THM (if model B045), and pull it out slightly. (Illustration shows toner-bottle model.) 3.
  • Page 85: Other Replacements

    OTHER REPLACEMENTS 3.12 OTHER REPLACEMENTS 3.12.1 QUENCHING LAMP 1. PCU (☛ 3.1.3) 2. Quenching lamp [A] (" × 1) B046R928.WMF 3.12.2 HIGH-VOLTAGE POWER SUPPLY BOARD 1. Rear cover (☛ 3.3.2) 2. High-voltage power supply board [A] (! × 4, all connectors) B046R936.WMF 3.12.3 PSU 1.
  • Page 86: Main Motor

    OTHER REPLACEMENTS 3.12.4 MAIN MOTOR 1. Rear cover (☛ 3.3.2) 2. Main motor [A] (! × 4, " × 1) B046R919.WMF 3.12.5 EXHAUST FAN 1. Rear cover (☛ 3.3.2) 2. Exhaust fan [A] (! × 2, " × 1) B046R918.WMF B044/B045/B046 3-32...
  • Page 87: Copy Image Adjustments: Printing/Scanning

    COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING 3.13 COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING NOTE: 1) You need to perform these adjustment after executing a Memory All Clear, and after replacing or adjusting any of the following parts. • First or second scanner • Lens Block •...
  • Page 88: Blank Margin

    COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING Blank Margin NOTE: If the leading edge or side-to-side registration cannot be adjusted to within the specification, then adjust the leading-edge blank margin or the left-side blank margin. 1. Check the trailing edge and right side edge blank margins, and adjust them using the following SP modes.
  • Page 89: Scanning

    COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING 3.13.2 SCANNING NOTE: 1) Before doing the following scanner adjustments, check and adjust the printing leading-edge and side-to-side registrations and the printing blank margins (as described above). 2) Use an A4 test chart to perform the following adjustments. Registration: Platen Mode 1.
  • Page 90: Standard White Density Adjustment

    COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING Sub-scan Magnification 1. Place the A4 test chart on the exposure glass and make a copy from one of the feed stations. 2. Check the magnification ratio. If necessary, adjust the magnification using the following SP mode. SP mode Specification ±...
  • Page 91: Df Image Adjustment

    COPY IMAGE ADJUSTMENTS: PRINTING/SCANNING 3.13.3 DF IMAGE ADJUSTMENT Registration and Blank Margin A: Leading edge registration B: Side-to-side registration B046R556.WMF B046R559.WMF NOTE: Make a temporary test chart as shown above, using A4 / 8 "x11" paper. 1. Place the temporary test chart on the DF and make a copy from one of the feed stations.
  • Page 93: Troubleshooting

    TROUBLESHOOTING...
  • Page 95: Service Call Conditions

    SERVICE CALL CONDITIONS 4. TROUBLESHOOTING 4.1 SERVICE CALL CONDITIONS 4.1.1 SUMMARY There are two service-call levels, as follows. Level Definition Reset Procedure To prevent possible damage to the Enter SP 5-810 (SC code reset) and machine, level-A service calls can be select “1”.
  • Page 96: Sc Code Descriptions

    SERVICE CALL CONDITIONS 4.1.2 SC CODE DESCRIPTIONS No. Definition Symptom Possible Cause Error Level Code Code 1-04 Exposure Lamp Error • Exposure lamp defective Insufficient white level detected when scanning the white plate. • SBU harness defective • Bad connection •...
  • Page 97 SERVICE CALL CONDITIONS No. Definition Symptom Possible Cause Error Level Code Code 1-05 SBU auto-adjustment error • SBU auto adjustment was not done During SBU auto-adjustment (☛ SP4-908), the detected correctly (☛ 3.13) white level was out of range. • Exposure lamp defective •...
  • Page 98 SERVICE CALL CONDITIONS No. Definition Symptom Possible Cause Error Level Code Code 9-29 Transfer roller leak error 1 ("+" leak) • Transfer roller damaged A current leak signal for the transfer roller was detected. • High voltage supply board defective (Current feedback signal was •...
  • Page 99 SERVICE CALL CONDITIONS No. Definition Symptom Possible Cause Error Level Code Code 9-22 Unstable fusing temperature • Fusing thermistor defective Detected that fusing temperature changed more • PSU defective than ± 25°C/second two • Bad connection between fuser and seconds in succession. machine (☛...
  • Page 100 SERVICE CALL CONDITIONS No. Definition Symptom Possible Cause Error Level Code Code 9-49 Communication error between FCU and printer controller • Printer controller defective Printer failed to acknowledge message from FCU within 1.2 • FCU defective seconds. • Poor connection between FCU and printer controller 9-79 Electrical total counter error...
  • Page 101: Electrical Component Defects

    ELECTRICAL COMPONENT DEFECTS 4.2 ELECTRICAL COMPONENT DEFECTS 4.2.1 SENSOR/SWITCH OPEN ERRORS Sensor or Switch Symptom Registration Sensor FCU 27-2 "A" or "Y" paper jam reported. Paper End Sensor FCU 29-2 Paper-end error when attempting to feed from main tray. Fax key blinks red. Bypass Paper End Sensor FCU 30-2 "Paper End"...
  • Page 102: Dumping The Fuser Temperature Log

    DUMPING THE FUSER TEMPERATURE LOG 4.4 DUMPING THE FUSER TEMPERATURE LOG The FCU monitors the fuser temperature and maintains a log of the most recent temperature values. If a heating-related SC error occurs (error code "9-22"; SCs 541 to 552), you may wish to print out a dump of the logged data before clearing the SC condition.
  • Page 103: Service Tables

    SERVICE TABLES...
  • Page 105: Using Service Program Mode

    USING SERVICE PROGRAM MODE 5. SERVICE TABLES 5.1 USING SERVICE PROGRAM MODE Use the service program mode (SP mode) to check electrical data, change operating modes, and adjust values. Accessing SP Mode How to Enter SP Mode 1. Key in the following sequence. ! →...
  • Page 106: How To Select A Program Number

    USING SERVICE PROGRAM MODE How to Select a Program Number C1(1)Feed C2 No. B046M003.WMF Each SP number consists of two or three levels (“classes”). To select a program, you need to enter each class number in sequence. 1. Enter the first-class program number with the numeric keypad (or change the number using the Right or Left cursor key), and then press the ' key or the OK key.
  • Page 107: Sp Mode Tables

    USING SERVICE PROGRAM MODE 5.1.1 SP MODE TABLES NOTE: 1) An asterisk (*) after the SP number means that this SP's value is stored in the SRAM. If you do a RAM reset, all these SP settings will be returned to their factory defaults. 2) In the Function/[Setting] column: •...
  • Page 108: Sp2-Xxx (Drum)

    USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] Fusing Nip Band Check Checks the fusing nip band. [1 = No / 0= Yes] DFU Auto-Restart Interval Sets the time interval between completion of one copy and automatic start of next copy. [0 ~ 9999 / 0 / 1 s] DFU AC Frequency Display Displays the fusing lamp power control frequency (as...
  • Page 109 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 101* Erase Margin Adjustment Leading edge Adjusts the leading edge erase margin. [0.0 ~ 9.0 / 3.0 / 0.1 mm/step] IAJ Does not apply to 1-sheet bypass feed. Trailing Adjusts the trailing edge erase margin. [0.0 ~ 9.0 / 4.0 / 0.1 mm/step] IAJ Does not apply to 1-sheet bypass feed.
  • Page 110 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] TD Sensor Value Display Displays: a) Current TD sensor output value (Vt) b) Target TD output value [Vts corrected by ID sensor output] • The TD sensor output value changes every copy. If a >...
  • Page 111 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 906* Tailing Correction Shift value When printing multiple copies, the machine will shift the image writing position by the specified amount after every n copies, where n is given by SP2-906-2. [0.0 ~ 1.0 / 0.0 / 0.1 mm/step] When making many copies of an original that contains vertical lines (such as in tables), the paper may not separate correctly.
  • Page 112 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 927* ID Sensor Control Selects whether the ID sensor is or is not used for toner density control. [0 = No / 1 = Yes] This value should normally be left at “1”. If the value is “0”, dirty background may occur after long periods of non-use.
  • Page 113: Sp4-Xxx (Scanner)

    USING SERVICE PROGRAM MODE SP4-XXX (Scanner) Mode Number/Name Function/[Setting] 008* Main Scan Magnification (Scanner) Adjusts the magnification along the main scan direction, for scanning. [–0.9 ~ +9.0 / 0.0 / 0.1%/step] IAJ • Use the ! key to select “+” or “–” when entering the value 010* Leading Edge Registration (Scanner)
  • Page 114 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 902* Exposure Lamp ON Lets you turn the exposure lamp on and off. [0 = Lamp Off / 1 = Lamp On] • To turn the exposure lamp on, press “1”. To turn the lamp off, press "0".
  • Page 115 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 922* Scanning Density Adjustment Selects the gamma table used for linear adjustment by the mode selected by SP4-921. [0 = Linear / 1 = 16-bit gray] IP 923* Notch Selection Selects the value of the center ID adjustment notch for the ID adjustment LEDs.
  • Page 116 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 932* Auto Density Adjustment [-2 ~ 2 / 0 / 1/step] DFU (Not effective on this machine.) 933* Blank-Page Sensor Level Adjustment [-2 ~ 2 / 0 / 1] DFU (Not effective on this machine.) 934* Peak Setting Sets adjustment the machine will use when setting white...
  • Page 117 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] Spot Dot Enhancement Select 964* Selects emphasis used for lone dots, for the mode selected by SP4-921. IP [–2 ~ 2 / 0 / 1/step 965* Toner Save Level Sets the toner save level for the mode selected by SP4- 921.
  • Page 118: Sp5-Xxx (Mode)

    USING SERVICE PROGRAM MODE SP5-XXX (Mode) Mode Number/Name Function/[Setting] All Indicators On Sets on all indicators on the operation panel, and causes the display to blink (empty for five second, all pixels black for five seconds). After checking, press ! or Cancel to exit. 302* Date/Time Sets the date and time.
  • Page 119 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] SC Code Reset Resets all level-A service call conditions, such as fusing errors. [0 = No / 1 = Yes] • After selecting “1”, hold down the Original Type key and press the OK key (or the ' key) to execute the reset. If the reset succeeds, the machine reboots.
  • Page 120 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] Program Checksums Displays checksums of the contents of the machine's SRAM. • The screen shows three check sums: "SUM" (total checksum, "B" (boot sum), and "M" (main sum). • If you have used SP-827 to download new firmware, be sure to reboot the software before running this SP.
  • Page 121 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] 912* PCU Alarm Alarm Display On/Off Selects whether or not the machine will display a "Replace PCU' warning when the PCU alarm counter reaches the interval set by SP912-2. [0 = Display / 1 = Do not display] Interval Sets the PCU Alarm interval (count) at which a "Replace PCU' warning occurs.
  • Page 122: Sp6-Xxx (Peripherals)

    USING SERVICE PROGRAM MODE SP6-XXX (Peripherals) Mode Number/Name Function/[Setting] ADF Registration Side-to-Side Adjusts the side-to-side registration for DF mode. [–9.0 ~ +9.0 / 0.0 / 0.1 mm/step] IAJ Use the ! key to select “+” or “–” when entering the value.
  • Page 123: Sp7-Xxx (Data Log)

    USING SERVICE PROGRAM MODE SP7-XXX (Data Log) Mode Number/Name Function/[Setting] 002* Total Original Counter All Modes Displays the total number of scanned originals (total). Copy Displays total number of scanned originals (copy mode only). Displays total number of scanned originals (fax mode only).
  • Page 124 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] ROM Versions and Option Connections Note: SP7-801 cannot be accessed at the screen. This information appears on SMC printouts only. (Go to SP5-992 and select "2" to print out all data. The SP-801 information will appear in the "LOG DATA"...
  • Page 125 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] Total Counter Reset Resets the electronic total counter. [0 = No / 1 = Yes] • This reset is generally performed at installation. This SP mode is effective only once, while the counter still has a negative value.
  • Page 126 USING SERVICE PROGRAM MODE Mode Number/Name Function/[Setting] Memory Read/Write (Byte Access) Lets you read byte values from arbitrary RAM addresses, and write values into arbitrary addresses. ( ☛ 5.1.12) Memory Read/Write (Word Access) Same as SP7-955, except that access is in (2-byte) words.
  • Page 127: Test Pattern Printing (Sp5-902)

    USING SERVICE PROGRAM MODE 5.1.2 TEST PATTERN PRINTING (SP5-902) 1. Enter SP mode and select SP5-902. 2. Input the number for the test pattern you wish to print. 3. Press & to access the copy mode display. 4. Select the copy features (paper size, image density, magnification, etc.). 5.
  • Page 128: Input Check (Sp5-803)

    USING SERVICE PROGRAM MODE 5.1.3 INPUT CHECK (SP5-803) Input Check Code: B046M005.WMF 1. Access SP5-803. 2. Select the number that will access the switch or sensor you wish to check (see the table below). 3. Check the status of the sensor or switch. 4.
  • Page 129: Output Check (Sp5-804)

    USING SERVICE PROGRAM MODE 5.1.4 OUTPUT CHECK (SP5-804) Output Check Code: Data: B046M011.WMF CAUTION: To avoid mechanical or electrical damage, do not leave electrical components on continuously for a prolonged period of time. 1. Access SP5-804. 2. Select the number that corresponds to the component you wish to check (see the table below), then press OK or '.
  • Page 130: Smc Printing (Sp5-992)

    USING SERVICE PROGRAM MODE 5.1.5 SMC PRINTING (SP5-992) 1. Access SP5-992. 2. Select the type of data you wish to print: "1" to print SP settings only, "2" to print all system parameters (including SP settings), or "3" to dump a selected memory range.
  • Page 131: Memory All Clear (Sp5-801)

    USING SERVICE PROGRAM MODE 5.1.6 MEMORY ALL CLEAR (SP5-801) Executing a Memory All Clear will reset all SRAM-resident SP and UP settings and values to their defaults—with the exception of the serial number setting (SP5-811), the plug-and-play settings (SP5-907), and the total print counters (SP7-003). This procedure is not for normal use, but may be appropriate if the copier has malfunctioned as a result of a problem with its SRAM.
  • Page 132: Free Runs

    USING SERVICE PROGRAM MODE 5.1.7 FREE RUNS SP mode offers a variety of free-run operations, as indicated below. Please keep in mind that prolonged or unnecessary use of free runs can cause machine wear or other problems. Select the free run that drives only those parts that you specifically need to check.
  • Page 133: Program Upload/Download

    USING SERVICE PROGRAM MODE 5.1.8 PROGRAM UPLOAD/DOWNLOAD The program (firmware) for this machine is upgraded using a 4MB flash memory card. The machine provides the following two SPs to support program porting and upgrade: • SP5-826: Uploads the program from the machine's flash ROM to a flash memory card.
  • Page 134 USING SERVICE PROGRAM MODE 3. Hold down the Operation Switch and turn on the main switch. NOTE: If the card does not contain a valid program, the machine will not start. 4. The machine boots from the card, automatically enters SP5-827, and displays the following.
  • Page 135: Program Upload (Sp5-826)

    USING SERVICE PROGRAM MODE Program Upload (SP5-826) NOTE: 1) Be sure to turn off the main switch before inserting or removing the flash memory card. Installing or removing a card while the main switch is on may damage the FCU. 2) This operation will erase any data already stored in the flash memory card.
  • Page 136: Sram Data Upload/Download

    USING SERVICE PROGRAM MODE 5.1.9 SRAM DATA UPLOAD/DOWNLOAD Before installing a new FCU, and before executing a "memory all clear," you should upload all current SRAM data into a flash memory card. You can then download the data back after completing the FCU replacement or memory clear. •...
  • Page 137: Sram Data Download (Sp5-825)

    USING SERVICE PROGRAM MODE SRAM Data Download (SP5-825) NOTE: 1) Be sure to turn off the main switch before inserting or removing the flash memory card. Installing or removing a card while the main switch is on may damage the FCU. 2) This operation will overwrite all of the machine's current SRAM data.
  • Page 138: Id Sensor Error Analysis (Sp2-221)

    USING SERVICE PROGRAM MODE 5.1.11 ID SENSOR ERROR ANALYSIS (SP2-221) Vg4.05,Vp0.56,PW59 Vg-Vp3.49,Vt2.16 B044M009.WMF A defective ID sensor does not generate an SC condition, but does cause the image quality to become worse (e.g., dirty background on the copy). If these conditions occur, check the ID sensor output using SP2-221.
  • Page 139: Memory Read/Write

    USING SERVICE PROGRAM MODE 5.1.12 MEMORY READ/WRITE You can use SP7-955 to read byte values from arbitrary RAM addresses, and to write values to arbitrary RAM addresses. When you enter this SP, the screen looks likes this: Mem R/W (1byte) Adr=800000 Data=00 B046M013.WMF...
  • Page 140: User Tools

    USER TOOLS 5.2 USER TOOLS The User Tools are accessed by users and key operators and by sales and service staff. User Tools are used to input or change the copier’s default settings, or to view counter values. 5.2.1 HOW TO ENTER AND EXIT USER TOOLS Press the User Tools button, then select the User Tools program.
  • Page 141: Detailed Section Descriptions

    DETAILED DESCRIPTIONS...
  • Page 143: Detailed Section Descriptions

    OVERVIEW 6. DETAILED SECTION DESCRIPTIONS 6.1 OVERVIEW 6.1.1 COMPONENT LAYOUT B046D557.WMF B046V502.WMF NOTE: The above illustration shows model B046. Model B045 has 1-sheet bypass only (no bypass paper feed roller and bypass friction pad). Models B044 and B045 do not include the ADF as standard. B044/B045/B046...
  • Page 144 OVERVIEW 1. ADF 20. Development Roller 2. Exposure Lamp 21. ID (Image Density) Sensor 3. 1st Scanner 22. Registration Roller 4. CCD (on SBU) 23. Registration Sensor 5. Lens Block 24. Bypass Tray 6. 2nd Scanner 25. Bypass Paper Feed Roller 7.
  • Page 145 OVERVIEW B046D558.WMF B046D559.WMF 1. Lens Block 10. Exit Sensor 2. Exposure Lamp 11. ID (Image Density) Sensor 3. Lamp Stabilizer Board 12. Registration Sensor 4. Scanner HP Sensor 13. Paper End Sensor 5. DF Connection Board* 14. Bypass Paper End Sensor* 6.
  • Page 146 OVERVIEW B046D560.WMF 1. Exhaust Fan 5. Paper Feed Clutch 2. PSU 6. Bypass Feed Clutch* 3. NCU* 7. Registration Clutch 4. FCU NCU is standard on fax-equipped models only (B046). Bypass feed clutch is included on 100-sheet bypass models only (B044 and B046).
  • Page 147: Paper Path

    PAPER PATH PAPER PATH B046D561.WMF NOTE: The illustration shows model B046. Model B045 has 1-sheet bypass only (no bypass paper feed roller and no bypass friction pad). The paper tray unit shown above is an option for B044 and B046, and is not available on B045.
  • Page 148: Drive Layout

    DRIVE LAYOUT 6.3 DRIVE LAYOUT B046D562.WMF 1. Scanner Motor 7. Registration Clutch 2. Toner Bottle (or THM) Clutch 8. Developer Driver Gear 3. Main Motor (board) 9. Drum Drive Gear 4. Main Motor (drive shaft) 10. Fusing Drive Gear 5. Paper Feed Clutch 11.
  • Page 149: Block Diagram: Pcbs And Components

    BLOCK DIAGRAM: PCBS AND COMPONENTS 6.4 BLOCK DIAGRAM: PCBs AND COMPONENTS Exposure Quenching Motors (Main, Polygon, Scanner) Lamp Lamp Toner Supply Lamp Sensors S B U Thermistor Fan Clutch Clutch Stabilizer Paper Feed P C U Clutch LD Unit HVP Board Bypass Registration Feed...
  • Page 150: Main Pcbs

    MAIN PCBS 6.5 MAIN PCBs 6.5.1 FCU (FUNCTION/FACSIMILE CONTROL UNIT) The FCU is the machine's main controller. It controls scanning, printing, fax operations (B046 only), image processing, power-mode switching, and it interfaces with standard and optional peripherals and with the user. It holds the machine's FROM, SRAM, and DRAM, and provides the slot for the optional DIMM.
  • Page 151: Spc2

    MAIN PCBS SPC2 The machine's CPU utilizes a dual bus structure (CPU bus and DMA bus), and includes DMA, DCR, JBIG, and energy-saver control circuits. VPL (Video Processing LSI) This chip implements video processing, utilizing the following internal blocks: • VPM (Video Processing Module) Implements scanning control and image processing.
  • Page 152: Reset/Backup Circuit

    MAIN PCBS Reset/Backup Circuit Monitors +5VE power, and issues system reset and RTC reset signals. When the main power is off, supplies power from the primary battery to SRAM and parts of the SPC2. SAF Backup Backs up DRAM for up to 12 hours if power outage occurs while SAF data is being held.
  • Page 153 MAIN PCBS 6.5.2 SBU (SENSOR BOARD UNIT) + 1 2 V Filter + 5 V V D Filter Buffer C C D Amplifier V P L Analog Signal C O M 1 C O M 4 B046D554.WMF The SBU receives analog signals from the CCD and converts these into digital signals used for image processing.
  • Page 154 MAIN PCBS 6.5.3 NCU (NETWORK CONTROL UNIT) The NCU implements the interface between the fax system and the telephone network. An NCU is standard on model B046, and is included as part of the fax option for B044 and B045. North America version CMLSW JP (Dry Line)
  • Page 155 COPY PROCESS OVERVIEW 6.6 COPY PROCESS OVERVIEW B046D564.WMF B046D563.WMF The following is a brief overview. For more detailed information about each process, refer to the Core Technology manual. 1. EXPOSURE A xenon lamp [A] exposes the original –>the CCD [B] converts reflected light to analog data signal →...
  • Page 156 COPY PROCESS OVERVIEW 2. DRUM CHARGE In the dark, the drum charge roller [C] imparts a negative charge to the OPC drum. (The roller is kept clean by cleaning roller [D].) 3. LASER EXPOSURE The laser unit, controlled by the FCU, fires a beam [E] at the drum, drawing the latent electrostatic image on the drum surface.
  • Page 157 SCANNING 6.7 SCANNING 6.7.1 OVERVIEW B046D564.WMF 1. Scanner HP Sensor 7. 2nd Mirror 2. 1st Mirror 8. Scanner Motor 3. Exposure Lamp 9. 3rd Mirror 4. 1st Scanner 10. Lens Block 5. Exposure Glass 11. Lens 6. 2nd Scanner 12. CCD The HP sensor [1] senses when the scanner is at home position, and indicates that the scanner is ready to begin a scan.
  • Page 158 SCANNING 6.7.2 SCANNER DRIVE B046D001.WMF The scanner motor [A] (a stepper motor) drives a gear that turns a small drive belt [B], driving the scanner drive shaft [C]. Pulleys [D, E] on the ends of the shaft drive timing belts [F] and [G], driving the 1st scanner [H]. The first scanner is secured to timing belts [I] and [J], which drive the 2nd scanner [K] through the 2nd scanner's pulleys.
  • Page 159 IMAGE PROCESSING 6.8 IMAGE PROCESSING 6.8.1 OVERVIEW A m p Video Processing V R A M C D M Optional D I M M D r u m I P U V P U F C I V P M Optional Printer Controller B046D100.WMF The scanned image is processed by the following modules.
  • Page 160 IMAGE PROCESSING 6.8.2 IMAGE PROCESSING PATH The diagram below shows the image processing steps. The steps that are actually performed depend on the selected original processing modes (☛ 6.8.3) and on adjustments made with the relevant SPs (☛ 6.8.5). A D S S B U Black Level Correction Shading Line Correction...
  • Page 161 IMAGE PROCESSING 6.8.3 ORIGINAL MODES The machine offers seven "original" modes for copy operation. Fax-equipped machines (B046) also offer four original modes for fax operation. Selection of Original Modes, for Copying The user selects the mode using User Tools ("3: Copier Features" → "2. Adjust Original Mode").
  • Page 162 IMAGE PROCESSING Original Modes: Copying Original Also Mode Intended For... Type Called Text Mode 1 Text Normal Normal text originals Text For newspapers or other originals through Text Mode 2 Text Sharp which text on the rear side is moderately visible.
  • Page 163 IMAGE PROCESSING 6.8.4 IMAGE PROCESSING STEPS FOR EACH MODE B046D999.WMF 6-21 B044/B045/B046...
  • Page 164 IMAGE PROCESSING 6.8.5 MODE ADJUSTMENTS As a service person, you can use SPs 4-922 to 4-966 to further customize each of these original modes to meet specific user requirements. If the user is experiencing a problem with copy or fax quality, however, SP-based adjustment should be the last step.
  • Page 165 IMAGE PROCESSING Default plotter customization settings for each mode... The following table shows the default plotter customization settings for each original mode. For information about adjustments, refer to the SP explanations in Section 5. Marking- Marking- Spot Plotter Image Toner Image (Lone) Mode...
  • Page 166 LASER EXPOSURE 6.9 LASER EXPOSURE 6.9.1 OVERVIEW B046D101.WMF [A]: LD Unit [E]: Toroidal Lens [B]: Synchronization Detector Lens [F]: Polygon Mirror Motor [C]: OPC Drum [G]: Cylindrical Lens [D]: Shield Glass [H]: LD Shutter • The LD unit controls both the laser output and the laser synchronization mechanism.
  • Page 167 LASER EXPOSURE 6.9.2 LD SAFETY SWITCHES +5V LD +24V P SU G N D M 61880FP +5V LD LD Drive B oard R E G Front/R ig ht D oor S witches B046LDX.WMF Safety switches are installed at the front and right doors to ensure technician and user safety and to prevent the laser beam from accidentally switching on during servicing.
  • Page 168 PHOTOCONDUCTOR UNIT (PCU) 6.10 PHOTOCONDUCTOR UNIT (PCU) 6.10.1 OVERVIEW B046V510.WMF 1. Cleaning Blade 6. TD (toner density) Sensor 2. Toner Collection Coil 7. Mixing Auger 1 3. OPC Drum 8. Doctor Blade 4. Development roller 9. Charge Roller 5. Mixing Auger 2 10.
  • Page 169 PHOTOCONDUCTOR UNIT (PCU) 6.10.2 DRUM DRIVE B046D303.WMF The main motor [A] drives the drum [B] through a series of gears and the drum drive shaft [C]. 6-27 B044/B045/B046...
  • Page 170 DRUM CHARGE 6.11 DRUM CHARGE 6.11.1 OVERVIEW B046D305.WMF The drum charge roller [A] remains in contact with the drum, producing a charge of –900 V on the drum surface. The high voltage supply board [B] supplies a negative charge to the charge roller via wire [C] and spring [D].
  • Page 171 DRUM CHARGE 6.11.2 CHARGE ROLLER VOLTAGE CORRECTION Correction for Ambient Environment 4.0 cm 1.5 cm 2 cm ID S ensor P attern S ub -sca n D irection C harge V oltage –1650 V –1400 V Laser D iode O ff D rum P otential –900 V D evelopm ent B ias...
  • Page 172 DRUM CHARGE How Correction is Made Immediately after creating the ID sensor pattern [A] used for toner density control (☛ 6.12.4), the machine generates another pattern [B] for charge voltage correction by intensifying the development bias (☛ 6.12.2) to –600 V. The laser remains off, but a small amount of toner moves to the drum because of the slight charge difference between the drum and development roller.
  • Page 173 DRUM CHARGE 6.11.4 DETECTION OF A NEW PCU Before starting to use a new PCU, the machine must (a) agitate the toner/developer mix, (b) initialize the TD sensor, and (c) initialize the PCU counter. This machine automatically detects the presence of a new PCU and carries out these operations.
  • Page 174 DEVELOPMENT 6.12 DEVELOPMENT 6.12.1 OVERVIEW B046D563.WMF The development section consists of the following parts. 1. Development Roller 4. TD Sensor 2. ID Sensor 5. Mixing Auger 1 3. Mixing Auger 2 6. Doctor Blade The two mixing augers mix the developer (carrier/toner mix). The TD (toner density) sensor and the ID (image density) sensor are used to control the copy image density.
  • Page 175 DEVELOPMENT 6.12.2 DEVELOPMENT BIAS B046D309.WMF Black areas of the latent image on the drum are at low negative charge (about -140 ± 50 V), with white areas at high negative charge (about –900 V). To attract negatively charged toner to black areas, the high voltage supply board [A] applies a (default) bias of –600 V to the development roller [B].
  • Page 176 DEVELOPMENT 6.12.3 TONER SUPPLY Toner-Bottle Models (B044 and B046) B046D306.WMF B046D307.WMF When toner bottle [A] is pushed in, shutter [B] is pushed open by the PCU body. Pressing in lever [C] pulls off toner bottle cap [D], which is held by chuck [E]. When clutch [F] turns the bottle, the spiral grooves push toner out at [G], and the turning Mylar blades [H] push this toner through slit [I] into the developing unit.
  • Page 177 DEVELOPMENT Toner Hopper Magazine (B045) The magazine houses a grooved bottle similar to that shown on page 6-34 (except that it has no cap). The shuttering and rotation mechanisms are the same as on toner-bottle models (as seen on page 6-34). B046D308.WMF B046D310.WMF 6-35...
  • Page 178 DEVELOPMENT 6.12.4 TONER DENSITY CONTROL Overview Toner concentration in the developer is controlled using the following values: • Vts: TD sensor initial setting (1.25V). (Used as reference voltage when Vref is not available.) • Vref: Toner supply reference voltage (calculated value; periodically updated) •...
  • Page 179 DEVELOPMENT Toner Concentration Measurement The machines checks concentration every copy cycle, by comparing Vt against the reference voltage. Vsp/Vsg Detection An ID sensor pattern is made on the drum by the charge roller and laser diode. The ID sensor detects the pattern density (Vsp) and the density of the bare drum (Vsg).
  • Page 180 DEVELOPMENT 6.12.5 TONER SUPPLY IF SENSOR READING IS ABNORMAL ID Sensor Any of the following is considered abnormal: • Vsg ≤ 1.65 (when Vsg is read) • Vsg < 2.31 (at maximum power) • Vsp ≥ 1.65 • Vt ≥ 2.64 or Vt < 0.20 Current readings can be viewed using SP2-221.
  • Page 181 DRUM CLEANING AND TONER RECYCLING 6.13 DRUM CLEANING AND TONER RECYCLING • Cleaning blade [A] scrapes remaining toner from the drum after image transfer. Toner piles up on the blade. • Toner collect coil [B] transports toner from pile and drops it onto chute [C], where it slides down into the development unit through a slit located at [D].
  • Page 182 PAPER FEED 6.14 PAPER FEED 6.14.1 OVERVIEW B046D557.WMF 1. Exit Roller 6. Bypass Friction Pad* 2. Exit Sensor 7. (Main) Friction Pad 3. Registration Sensor 8. (Main) Paper End Sensor 4. Bypass Feed Roller* 9. Paper Feed Roller 5. Bypass Paper End Sensor* 10.
  • Page 183 PAPER FEED 6.14.2 PAPER FEED DRIVE MECHANISM From Paper Tray Main motor [A] drives gears on the registration clutch [B] and the paper feed clutch [C]. These clutches transfer drive to the registration roller [D] and paper feed roller [E]. The FCU controls clutch timing based on input from the registration sensor.
  • Page 184 PAPER FEED 6.14.3 PAPER FEED AND SEPARATION The machine uses a friction-pad feed system. [A]: Friction pad (in paper tray) NOTE: On 100-sheet bypass models (B044 and B046), friction-pad separation is also provided for the bypass feed. B046D569.WMF 6.14.4 PAPER LIFT MECHANISM When tray is pushed in: Projection [B] on frame pushes rounded slider [C] in against spring [D], retracting the latch...
  • Page 185 PAPER FEED PAPER END DETECTION Main Tray When paper runs out, feeler [A] drops into cutout, activating paper end sensor [B]. B046D571.WMF 100-Sheet Bypass Tray (B044, B046) When paper runs out, feeler [C] drops into cutout, activating the bypass paper end sensor [D].
  • Page 186 IMAGE TRANSFER AND PAPER SEPARATION 6.15 IMAGE TRANSFER AND PAPER SEPARATION 6.15.1 OVERVIEW B046D401.WMF B046D572.WMF B046D302.WMF The transfer roller [A] is pressed against the OPC drum [B]. The high-voltage power supply board [C] supplies a positive current to the transfer roller, attracting the toner from the drum onto the paper.
  • Page 187 IMAGE TRANSFER AND PAPER SEPARATION 6.15.2 IMAGE TRANSFER CURRENT TIMING There are two current levels used during the transfer sequence: low and high. 1. At time of write-start signal, the high voltage supply board generates low current (5 A) to the roller. This prevents positive toner on the drum from moving to the roller.
  • Page 188 IMAGE TRANSFER AND PAPER SEPARATION 6.15.3 TRANSFER ROLLER CLEANING Toner may transfer to the roller surface following a paper jam or if the paper is smaller than the image. Periodic cleaning of the roller is required to prevent this toner from migrating back to the rear of new printouts. The machine cleans the roller at the following times: •...
  • Page 189 IMAGE FUSING AND PAPER EXIT 6.16 IMAGE FUSING AND PAPER EXIT 6.16.1 OVERVIEW The fusing unit and paper exit area consist of the following parts. 1. Exit sensor 2. Exit roller 3. Hot roller strippers 4. Pressure spring 5. Pressure roller 6.
  • Page 190 IMAGE FUSING AND PAPER EXIT 6.16.3 PRESSURE ROLLER The pressure springs [A] constantly press the pressure roller [B] against the hot roller [C]. As the default, the springs are positioned at the end [D]. If necessary, pressure can be decreased by changing the springs to position [E].
  • Page 191 IMAGE FUSING AND PAPER EXIT 6.16.6 FUSING TEMPERATURE CONTROL Overview [A]: Thermistor [B]: Thermoswitch [C]: Thermofuse B046D502.WMF The CPU checks the thermistor [A] output once per second, and calculates the power-on ratio for the next second based on (a) current temperature, (b) the temperature 1 second earlier, and (c) the target temperature.
  • Page 192 ENERGY SAVER MODES 6.17 ENERGY SAVER MODES 6.17.1 MODE TRANSITIONS When the machine is idle, the energy saver function reduces power consumption by lowering the fusing temperature. As shown below, the machine can be set to transition to two different reduced power states, in the following order: 1) Low power mode 2) Auto-off mode Machine idle for time x...
  • Page 193 ENERGY SAVER MODES 6.17.2 SYSTEM SETTINGS The user sets up energy-saving operation using the following User Tool settings. User Tool – System Setting Operation Energy Saver timer Sets time at which machine moves from standby to the low-power mode. • The default is 15 minutes.
  • Page 195 SPECIFICATIONS...
  • Page 197 SPECIFICATIONS SPECIFICATIONS 1. GENERAL SPECIFICATIONS Configuration: Desktop Copy Process: Dry electrostatic transfer system Originals: Sheet/Book Original Size: Maximum A4 / 8 " x 11" A4 / 8 " x 14" (ADF) Copy Paper Size: Maximum A4 SEF / 8 " x 11" SEF (Copier's paper tray) A4 SEF / 8 "...
  • Page 198 SPECIFICATIONS Power Consumption: Maximum Not above 1 kW Standby (mainframe only) Approx. 90 W Standby (with ADF, PTU) Approx. 100 W When printing Approx. 480 W Low Power Level 1 Not above 50W Low Power Level 2 Note above 12W Auto-Off Not above 2 W Noise Emission...
  • Page 199 SPECIFICATIONS Resolution: 600 dpi Copying Speed in Multicopy Mode (copies/minute): B044, B046: B045: NOTE: Measurement Conditions: 1) A4 / 8 " x 11" 2) 100% size Warm-up Time: Less than 20 seconds (at 20°C [68°F]) First Copy Time: Not more than 8 seconds NOTE: Measurement Conditions 1) From the ready state, with the polygonal mirror motor spinning.
  • Page 200 SPECIFICATIONS Copy Paper Capacity: Paper Tray: 250 sheets Optional Paper Tray Unit (B044/B046): 500 sheets x 1 Bypass Tray: 100 sheets (B044/B046) 1 sheet (B045) Copy-Tray Capacity 250 sheets Toner Replenishment: • B045/B049: THM (Toner Hopper Magazine) replacement (260 g/ magazine) •...
  • Page 201 SPECIFICATIONS 2. MACHINE CONFIGURATION B046I116.WMF Version Item Machine Code Letter Copier Copier (100-sheet bypass, no fax, no ADF) B044 Copier (1-sheet bypass, no fax, no ADF) B045 Copier (100-sheet bypass, fax, ADF) B046 ADF (option for B044/B045) B444 Paper Tray Unit (option for B044/B046) B421 32MB Memory (option) G578...
  • Page 202 SPECIFICATIONS 3. OPTIONAL EQUIPMENT Original Size: Standard sizes: A4 to A5; 8 " x 14" to 8 " x 5 " Non-standard sizes: Max. width: 216 mm Min. width: 140 mm Max. length: 356 mm Min. length: 140 mm Original Weight: 52 –...
  • Page 203 DOCUMENT FEEDER B444...
  • Page 205 B444 TABLE OF CONTENTS 1 OVERALL INFORMATION ..............1 1.1 MECHANICAL COMPONENT LAYOUT ............1 1.2 ELECTRICAL COMPONENT LAYOUT............2 1.3 DRIVE LAYOUT ................... 3 2 DETAILED SECTION DESCRIPTIONS ...........4 2.1 PICK-UP AND SEPARATION ..............4 2.2 CLUTCH OPERATION................. 4 2.3 TRANSPORT AND EXIT ................4 2.4 UNIT OPEN SWITCH AND GUIDE OPEN SENSOR........
  • Page 207: Overall Information

    MECHANICAL COMPONENT LAYOUT 1. OVERALL INFORMATION 1.1 MECHANICAL COMPONENT LAYOUT B444V102.WMF 1. Feed roller 6. DF exposure glass 2. Original set sensor 7. White plate 3. Pickup roller 8. 2nd transport roller 4. Original exit roller 9. Separation roller 5. Original table 10.
  • Page 208: Electrical Component Layout

    ELECTRICAL COMPONENT LAYOUT 1.2 ELECTRICAL COMPONENT LAYOUT B444V101.WMF 1. DF feed clutch 4. DF motor 2. Original registration sensor 5. Unit open switch 3. Guide open sensor 6. Original set sensor B444...
  • Page 209: Drive Layout

    DRIVE LAYOUT 1.3 DRIVE LAYOUT B444V104.WMF 1. 1st transport roller 5. DF separation roller 2. DF motor 6. DF feed clutch 3. 2nd transport roller 7. DF feed roller 4. Exit roller 8. DF pickup roller B444...
  • Page 210: Detailed Section Descriptions

    PICK-UP AND SEPARATION 2. DETAILED SECTION DESCRIPTIONS 2.1 PICK-UP AND SEPARATION B444V102.WMF The ADF uses an FRR (Feed & Reverse Roller) system. Setting paper lowers the feeler [A], causing the original set sensor [B] to inform the CPU that the ADF is ready to feed. Press ! →...
  • Page 211: Unit Open Switch And Guide Open Sensor

    UNIT OPEN SWITCH AND GUIDE OPEN SENSOR UNIT OPEN SWITCH AND GUIDE OPEN SENSOR The guide open sensor is ON while the DF guide is open, and the unit open switch is ON when the DF unit itself is raised. The machine will not carry out scanning when either of these is ON, but will instead display a message instructing the user to close the DF.
  • Page 212: Replacement And Adjustment

    DF UPPER COVERS 3. REPLACEMENT AND ADJUSTMENT 3.1 DF UPPER COVERS 1. Open the upper guide [A]. 2. DF front upper cover [B] and/or DF rear upper cover [C] (1 screw each) 3.2 ORIGINAL TABLE B444R101.WMF 1. Push the original table [A] to the left so that the three latches come free of the platen cover [B], and lift off.
  • Page 213: Df Pickup Roller

    DF PICKUP ROLLER 3.4 DF PICKUP ROLLER 1. Feed unit (☛ 3.3) 2. Remove E-ring [A]. 3. DF pickup roller [B]. B444R107.WMF 3.5 DF FEED ROLLER 1. Feed unit (☛ 3.3) 2. Remove E-ring [A]. 3. Lift catch [B] and pull shaft in indicated direction.
  • Page 214: Df Separation Roller

    DF SEPARATION ROLLER 3.6 DF SEPARATION ROLLER 1. Feed unit (☛ 3.3) 2. Open the center lid [A] 3. Lift out the separation roller ass'y [B]. 4. DF separation roller [C] B444R110.WMF B444R113.WMF B444...
  • Page 215: Df Motor

    DF MOTOR 3.7 DF MOTOR 1. Copier rear cover (☛ Copier Service Manual, Section 3.3.2) 2. DF rear upper cover (☛ 3.1) 3. Unscrew and lift away the rear lower cover [A] (" × 2). NOTE: It is not necessary to disconnect all connectors and remove the cover completely.
  • Page 216: Df Feed Clutch

    DF FEED CLUTCH 3.8 DF FEED CLUTCH 1. DF front upper cover (☛ 3.1) 2. Metal retainer [A](" × 2) 3. DF feed clutch [B] (# × 1) B444R104.WMF 3.9 SENSORS B444R111.WMF B444R109.WMF 1. Feed unit (☛ 3.3) 2. Three lids [A] (" × 2) [B]: Original set sensor (# ×...
  • Page 217: Df Exposure Glass

    DF EXPOSURE GLASS 3.10 DF EXPOSURE GLASS 1. Press the DF latch and raise the DF body. 2. Original exit guide [A] (" × 3) 3. DF exposure glass [B] NOTE: When reinstalling, set the glass so that its padded side is facing up.
  • Page 219 PAPER TRAY UNIT B421...
  • Page 221 B421 TABLE OF CONTENTS 1 OVERALL MACHINE INFORMATION ..........1 1.1 MECHANICAL COMPONENT LAYOUT ............1 1.2 ELECTRICAL COMPONENT LAYOUT............1 1.3 DRIVE LAYOUT ................... 2 1.4 OVERALL ELECTRICAL CIRCUIT .............. 2 1.5 DETAILED DESCRIPTIONS ................ 3 1.5.1 PAPER FEED AND SEPARATION ............. 3 1.6 PAPER LIFT MECHANISM ................
  • Page 223: Overall Machine Information

    MECHANICAL COMPONENT LAYOUT 1. OVERALL MACHINE INFORMATION 1.1 MECHANICAL COMPONENT LAYOUT B421V102.WMF 1. Feed Roller 3. Bottom Plate 2. Friction Pad 4. Optional Tray Heater 1.2 ELECTRICAL COMPONENT LAYOUT B421V101.WMF 1. Tray Main Board 4. Door Switch 2. Paper Feed Motor 5.
  • Page 224: Drive Layout

    DRIVE LAYOUT 1.3 DRIVE LAYOUT B421D106.WMF 1. Paper Feed Motor 3. Feed Roller 2. Paper Feed Clutch 4. Friction Pad 1.4 OVERALL ELECTRICAL CIRCUIT Motor Clutch Tray F C U Connection P a p e r F e e d Board S e n s o r P a p e r E n d...
  • Page 225: Detailed Descriptions

    DETAILED DESCRIPTIONS 1.5 DETAILED DESCRIPTIONS 1.5.1 PAPER FEED AND SEPARATION B421D101.WMF The paper tray holds 500 sheets. A friction-pad feed system is used. [A]: Paper feed roller [B]: Friction pad 1.6 PAPER LIFT MECHANISM B421D102.WMF With tray partially or fully out of unit: Pushing down bottom plate [A] engages latch [B], locking the plate down.
  • Page 226: Paper End Detection

    PAPER END DETECTION 1.7 PAPER END DETECTION B421D103.WMF [A]: Paper End Feeler [B]: Paper End Sensor [C]: Cutout in Paper Tray • If paper is present: feeler [A] pushed up, deactivating sensor [B]. • If no paper is present: feeler [A] drops into cutout [C], activating sensor [B]. •...
  • Page 227: Side And End Fences

    SIDE AND END FENCES 1.8 SIDE AND END FENCES B421D104.WMF [A]: Side Fence [B]: End Fence • Side Fence: Set width to A4, 8 ", or 8 ". • End fence: Set from 11" to 13", with standard settings at 11", A4, and 13". To feed 14"...
  • Page 228: Replacement And Adjustment

    FEED ROLLER AND FRICTION PAD 2. REPLACEMENT AND ADJUSTMENT 2.1 FEED ROLLER AND FRICTION PAD 1. Take the tray out of the paper tray unit. 2. Clip ring [A] 3. Shaft assembly [B] 4. Feed roller [C] (! x 1) 5.
  • Page 229: Sensors

    SENSORS 2.3 SENSORS 1. Remove the copier from the paper tray unit (☛ 2.2). 2. Open the PTU's right door [A]. [B]: Paper end sensor (" × 1) [C]: Paper feed sensor (1 feeler [D], " × 1) B421R103.WMF B421...
  • Page 230: Drive Section

    DRIVE SECTION 2.4 DRIVE SECTION 2.4.1 DRIVE BLOCK 1. Remove copier from paper tray unit (☛ 2.2). 2. Open the paper tray unit's right door [A]. 3. Drive block [B] (# × 4) B421R102.WMF 2.4.2 PAPER FEED MOTOR 1. Drive block (☛ 2.4.1) 2.
  • Page 231: Paper Feed Clutch

    DRIVE SECTION 2.4.3 PAPER FEED CLUTCH 1. Drive block (☛ 2.4.1) 2. Detach the clutch cover [A] (! x 1, # x 2). 3. Paper feed clutch [B] (" × 1) Detach the connector from the board side, not the clutch side. B421R104.WMF 2.4.4 TRAY MAIN BOARD (☛...
  • Page 233 FAX UNIT B465 This manual explains the Fax Unit, as well as the following. Handset (Machine Code: B433 - NA only)
  • Page 234 Lithium Batteries CAUTION The danger of explosion exists if battery on the FCU is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer’s instructions.
  • Page 235 B465 TABLE OF CONTENTS INSTALLATION 1 INSTALLATION ................1-1 1.1 INSTALLATION REQUIREMENTS ............1-1 1.1.1 ENVIRONMENT ................1-1 1.1.2 MACHINE LEVEL ................1-1 1.1.3 MINIMUM SPACE REQUIREMENTS..........1-1 1.1.4 POWER REQUIREMENTS ..............1-1 1.2 FAX UNIT ....................1-2 1.2.1 ACCESSORY CHECK..............1-2 1.2.2 INSTALLING THE FAX OPTION............1-3 1.2.3 INITIAL PROGRAMMING..............1-3 1.3 HANDSET ....................1-7 1.3.1 ACCESSORY CHECK..............1-7...
  • Page 236 5.1.1 HOW TO ENTER AND EXIT SERVICE MODE ........5-1 5.1.2 FUNCTION NO.................5-1 (1) 01. BIT SW ..................5-1 (2) 02. PARAMETER LIST..............5-2 (3) 03. ERROR CODE ................5-2 (4) 04. SERVICE REPORT..............5-2 (5) 05. PROTOCOL DUMP..............5-3 (6) 06. COUNTER R/W.................5-3 (7) 07. WORDING.................5-4 (8) 08.
  • Page 237: Installation

    INSTALLATION...
  • Page 239: Installation Requirements

    INSTALLATION REQUIREMENTS 1. INSTALLATION NOTES: 1) Never install telephone wiring during a lightning storm. 2) Never install a telephone jack in a wet location, unless the jack is specifically designed for such a location. 3) Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
  • Page 240: Fax Unit

    FAX UNIT 1.2 FAX UNIT 1.2.1 ACCESSORY CHECK Confirm that you have the components and accessories indicated below. Description Q’ty Fax operation panel Monitor speaker NCU (Network Control Unit) with bracket Harness for NCU - FCU FCU (Fax/Function Control Unit) Copy Key Top Screws Super G3 decal...
  • Page 241: Installing The Fax Option

    FAX UNIT 1.2.2 INSTALLING THE FAX OPTION CAUTION 1. Before starting installation, be sure to save the SRAM data (user settings) from the existing FCU into an external memory card. After completing the installation, load the save data into the new FCU. 2.
  • Page 242 FAX UNIT 5. Remove the rear cover [A] (! x 5). B465I502.WMF 6. Cut out area [B] from the rear cover. B465I503.WMF 7. Connect the supplied harness [C] to the NCU [D]. B465I504.WMF 8. On Hong Kong models only: On the NCU, change the position of the TB1 jumper connector [E] so that the jumper is open.
  • Page 243 FAX UNIT 9. Remove the FCU cover plate [A] (! x 7). B465I506.WMF 10. Remove the FCU [B] that is currently installed on the machine (all connectors, 2 flat cables, ! x 6). B465I507.WMF 11. In place of the FCU that you just removed, install the FCU that came with the fax option (! x 6, 2 flat cables, all connectors).
  • Page 244 FAX UNIT 12. Reinstall the FCU cover plate that you removed at Step 9. 13. Connect the supplied harness to CN1 on the NCU. 14. Attach the NCU-and-bracket [A] to the cover plate with 4 of the supplied screws. Connect the NCU cable [B] to CN33 on the FCU.
  • Page 245 FAX UNIT 18. Connect the fax operation panel's connector [A] to the connector on the copier's operation panel. B465I512.WMF 19. Connect the speaker's connector [B] to the connector [C] extending out from the copier's operation panel. 20. Attach the fax operation panel to the copier with the 2 screws ([D] and [E]) removed at Step 15.
  • Page 246 FAX UNIT 26. Do the following to confirm that the fax unit is correctly installed. If results are incorrect, go back and repeat the installation procedure. 1) Access SP5-992 and select "2" to print out a full SMC report. Confirm that the report shows a "YES"...
  • Page 247: Initial Programming

    FAX UNIT 1.2.3 INITIAL PROGRAMMING Items to Program (Service Level – Service Functions Function No. Country code (System switch 0F) Protocol requirements (G3 switch 0B) - EU only PM call (System switch 01 – bit 0) Country code (NCU parameter 00) Service station's fax number Items to Program (Service Level –...
  • Page 248: Handset

    HANDSET (OPTION FOR NA) 1.3 HANDSET (OPTION FOR NA) 1.3.1 ACCESSORY CHECK Check that you have the components and accessories indicated below. Description Q’ty Handset Handset cradle Screws Handset manual 1.3.2 INSTALLATION PROCEDURE 1. Attach the handset bracket [A] included with the fax option, using 2 of the screws included with that option.
  • Page 249: Preventive Maintenance

    PREVENTIVE MAINTENANCE...
  • Page 251: Special Tools And Lubricants

    SPECIAL TOOLS AND LUBRICANTS 2. PREVENTIVE MAINTENANCE 2.1 SPECIAL TOOLS AND LUBRICANTS • Flash Memory Card – 4MB (P/N: N8036701) • Card Case (P/N: N8031000) 2.2 PM TABLE No PM necessary for the fax option. B465...
  • Page 253 REPLACEMENT AND ADJUSTMENT...
  • Page 255: Removal And Replacement

    PRECAUTION 3. REMOVAL AND REPLACEMENT 3.1 PRECAUTION CAUTION Before starting disassembly, be sure to print all message files in the SAF memory. Then, turn off the main power switch and disconnect the power cord and telephone cable for safety. Lithium Battery The danger of explosion exists if a battery of this type is incorrectly replaced.
  • Page 256: Monitor Speaker

    MONITOR SPEAKER 3.4 MONITOR SPEAKER 1. Fax operation panel [A] (! × 2, " × 2) 2. Speaker [B] B465I512.WMF B441I105.WMF B465...
  • Page 257: Troubleshooting

    TROUBLESHOOTING...
  • Page 259: Error Codes

    ERROR CODES 4. TROUBLESHOOTING 4.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
  • Page 260 ERROR CODES Code Meaning Suggested Cause/Action • Check the line connection. 0-06 The other terminal did not reply to DCS • Check the FCU - NCU connectors. • Try adjusting the tx level and/or cable equalizer settings. • Replace the NCU or FCU. •...
  • Page 261 ERROR CODES Code Meaning Suggested Cause/Action 0-15 The other terminal is not The other terminal is not capable of accepting the capable of specific following functions, or the other terminal’s memory functions. is full. • Confidential rx • Transfer function •...
  • Page 262 ERROR CODES Code Meaning Suggested Cause/Action • Check the line connection. 0-23 Too many errors during reception • Check the FCU - NCU connectors. • Replace the NCU or FCU. • Defective remote terminal. • Check for line noise or other line problems. •...
  • Page 263 ERROR CODES Code Meaning Suggested Cause/Action • The calling terminal could not detect ANSam due 0-74 The calling terminal fell back to T.30 mode, because it to noise, etc. could not detect ANSam • ANSam was too short to detect. after sending CI.
  • Page 264 ERROR CODES Code Meaning Suggested Cause/Action • The other terminal was incompatible. 0-86 The line was disconnected because the other terminal • Ask the other party to contact the manufacturer. requested a data rate using MPh that was not available in the currently selected symbol rate.
  • Page 265 ERROR CODES Code Meaning Suggested Cause/Action • Replace the FCU. 2-12 Modem clock irregularity • Turn off the machine, then turn it back on. 2-13 Modem initialization error • Update the modem ROM. • Replace the FCU. • Replace the FCU. 2-20 Abnormal coding/decoding (CPU not ready)
  • Page 266 ERROR CODES Code Meaning Suggested Cause/Action • Temporary memory shortage. 5-20 Storage impossible because of a lack of memory • Test the SAF memory. 5-21 Memory overflow • Replace the FCU board • Wait for the messages which are currently in the 5-22 Mode table overflow after the second page of a...
  • Page 267 ERROR CODES Code Meaning Suggested Cause/Action • Check for line noise. 6-10 G3 ECM - error frames still received at the other end • Adjust the tx level (use NCU parameter 01 or the after all communication dedicated tx parameter for that address). attempts at 2400 bps •...
  • Page 268 ERROR CODES Code Meaning Suggested Cause/Action • Check for a blockage in the paper feed path. 9-51 Jam at the paper exit of the upper paper feed unit. • Check the paper feed mechanisms inside the unit. • Check if the sensor is defective. 9-60 Printer error occurs during If substitute reception is switched off and a paper...
  • Page 269: Fax Sc Codes

    FAX SC CODES 4.2 FAX SC CODES Same SC codes for fax communication as for the base copier are used. Refer to section 4.1.2 in the service manual for the base copier. 4-11 B465...
  • Page 271: Service Tables

    SERVICE TABLES...
  • Page 273: Service Level Functions

    SERVICE LEVEL FUNCTIONS 5. SERVICE TABLES 5.1 SERVICE LEVEL FUNCTIONS 5.1.1 HOW TO ENTER AND EXIT SERVICE MODE To Enter Fax Service Mode: 1. Ensure that the machine is in standby mode. 2. Press ! " # $, then hold down [Service P-Mode] No._ % for more than 3 seconds.
  • Page 274: Parameter List

    SERVICE LEVEL FUNCTIONS (2) 02. PARAMETER LIST 1. Enter the fax service mode. 2. Press ' ). SERVICE FUNCTION 02.PARAMETER LIST B465S507.WMF 3. Press ‘OK’. START PARAMETER LIST 4. Press -. B465S508.WMF (3) 03. ERROR CODE 1. Enter the fax service mode. 2.
  • Page 275: Protocol Dump

    SERVICE LEVEL FUNCTIONS (5) 05. PROTOCOL DUMP 1. Enter the fax service mode. 2. Press ' .. SERVICE FUNCTION 05.PROTOCOL DUMP B465S513.WMF 3. Press ‘OK’. PROTOCOL DUMP 4. Select ‘1–COMMUNICATION’ or ‘ALL– 1-COMMUNICATION COMMUNICATIONS’ with the arrow keys, then press ‘OK’. B465S514.WMF PROTOCOL DUMP ALL-COMMUNICATIONS...
  • Page 276: Wording

    SERVICE LEVEL FUNCTIONS (07) 07. NCU 1. Enter the fax service mode. 2. Press ' ,. SERVICE FUNCTION 07.NCU B465S527.WMF 3. Press ‘OK’. 0.NCU 1.MODEM 4. Select an item from the menu, then 2.DTMF 3.V8 press -. 0. NCU: B465S528.WMF NCU parameters 4.V34 5.DP...
  • Page 277: Number

    SERVICE LEVEL FUNCTIONS (09) 09. S.S. NUMBER 1. Enter the fax service mode. 2. Press '1 SERVICE FUNCTION 09.S.S.NO. B465S547.WMF 3. Press ‘OK’. S.S.NO. KPAD 4. Enter the fax number of the service station that will receive Automatic Service Calls from the machine. B465S548.WMF 5.
  • Page 278: Bit Switches

    BIT SWITCHES BIT SWITCHES WARNING Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other countries, such as Japan.
  • Page 279 BIT SWITCHES System Switch 00 FUNCTION COMMENTS Technical data printout on Journal 1: Instead of a personal code, the Journal lists 0: Disabled 1: Enabled the following data for each analog G3 communication. E.g. 32 V34 288 M 01 00 03 02 First number: Symbol rate (V.34 only) Second number: Final modem type used Third number: Final date rate (for example,...
  • Page 280 BIT SWITCHES System Switch 00 FUNCTION COMMENTS Amount of protocol dump data in Change this bit to 1 if you want to have a one protocol dump list print protocol dump list of the last communication operation only. 0: Up to the limit of the memory area for protocol dumping 1: Last communication only How to calculate the RX level listed on the Journal (when bit 2 of system switch 00...
  • Page 281 BIT SWITCHES System Switch 01 FUNCTION COMMENTS PM call This bit switch determines whether the 0: Disabled 1: Enabled machine will send an Auto Service Call to the service station when it is time for PM. Auto service call This bit switch determines whether the 0: Disabled 1: Enabled machine will send an Auto Service Call to the service station when a fatal error occurs.
  • Page 282 BIT SWITCHES System Switch 03 FUNCTION COMMENTS 0–7 Length of time that RDS is 00 - 99 hours (BCD). temporarily switched on when bits 6 This data is only valid if bits 6 and 7 of System and 7 of System Switch 02 are set Switch 02 are set to "User selectable".
  • Page 283 BIT SWITCHES System Switch 06 FUNCTION COMMENTS Use of the Stop key during 1: The Stop key can be used to halt memory memory transmission transmissions. However, users might 0: Disabled 1: Enabled accidentally cancel another person's memory transmission in progress. 1–3 Not used Do not change these settings.
  • Page 284 BIT SWITCHES System Switch 0A FUNCTION COMMENTS 0–2 Not used Do not change these settings Continuous polling reception This feature allows a series of stations to be 0: Disabled 1: Enabled polled in a continuous cycle. Dialing on the ten-key pad when 1: The user can dial on the ten-key pad when the handset is off-hook the handset is off-hook.
  • Page 285 BIT SWITCHES System Switch 0F FUNCTION COMMENTS 0–7 Country code for functional settings This country code determines the factory (Hex) settings of bit switches and RAM addresses. However, it has no effect on the NCU 00: France 11: USA parameter settings and communication 01: Germany 12: Asia parameter RAM addresses.
  • Page 286 BIT SWITCHES System Switch 11 FUNCTION COMMENTS Memory reception if no RTI or CSI This switch setting is dependent on user received parameter switch 05 bit 1. 0: Reception disabled This Sw U.P.05 bit 1 1: Reception enabled only when 0 : Reception always enabled there is no problem with the 1 : Reception disabled...
  • Page 287 BIT SWITCHES System Switch 17 FUNCTION COMMENTS 0–2 Not used Do not change these settings. Tonal signals key when the 1: The machine can dial out tone signals. machine is in pulse dial setting. 0: Disabled 1: Enabled 4, 5 Not used Do not change these settings.
  • Page 288: Scanner Switches

    BIT SWITCHES 5.2.2 SCANNER SWITCHES Scanner Switch 00 FUNCTION COMMENTS 0: Disabled 1: Enabled Text/Photo separation in Normally keep this bit at 1 to get a good halftone halftone mode quality. 0: Disabled 1: Enabled Maximum transmittable 2, 3 This is effective only in FAX mode. document length Bit 3 Setting...
  • Page 289: Plotter Switches

    BIT SWITCHES 5.2.3 PLOTTER SWITCHES Plotter Switch 00 FUNCTION COMMENTS Page separation mark 0: No marks are printed. 0: Disabled 1: If a received page has to be printed out on two sheets, an asterisk inside square brackets is printed 1: Enabled at the bottom right hand corner of the first sheet, and a “2”...
  • Page 290 BIT SWITCHES Plotter Switch 03 FUNCTION COMMENTS 4–7 Page separation threshold (with reduction disabled with switch 03-0 above) If the incoming page is up to x mm longer than the length of copy paper, the excess portion will not be printed. If the incoming page is more than x mm longer than the length of copy paper, the excess portion will be printed on the next page.
  • Page 291 BIT SWITCHES Plotter Switch 0D - Not used (do not change any of these settings) Plotter Switch 0E - Not used (do not change any of these settings) Plotter Switch 0F - Not used (do not change any of these settings) 5-19 B465...
  • Page 292: Communication Switches

    BIT SWITCHES 5.2.4 COMMUNICATION SWITCHES Communication Switch 00 FUNCTION COMMENTS 0, 1 Compression modes These bits determine the compression capabilities available in receive mode to be declared in phase B (handshaking) of the T.30 Bit 1 Modes protocol. MH only MH/MR MH/MR/MMR Not used...
  • Page 293 BIT SWITCHES Communication Switch 02 FUNCTION COMMENTS Burst error threshold If there are more consecutive error lines in the 0: Low 1: High received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
  • Page 294 BIT SWITCHES Communication Switch 03 FUNCTION COMMENTS 0–7 Maximum number of page 00 - FF (Hex) times. retransmissions in a memory This setting is not used if ECM is switched on. transmission Default setting - 03(H) Communication Switch 04 - Not used (do not change any of these settings) Communication Switch 05 - Not used (do not change any of these settings) Communication Switch 06 FUNCTION...
  • Page 295 BIT SWITCHES Communication Switch 0D FUNCTION COMMENTS 0–7 The available memory 00 to FF (Hex), unit = 2 KB threshold, below which (e.g. 0C(H) = 24 KB) ringing detection (and One page is about 24 KB. therefore reception into The machine refers to this setting before each fax memory) is disabled reception.
  • Page 296 BIT SWITCHES Communication Switch 14 FUNCTION COMMENTS Inch-to-mm conversion during 0: Transmitting is always done in inch format. transmission 1: If the other end only has mm-based resolution for 0: Disabled (default) printing, the machine converts the scanned data to 1: Enabled mm-format before transmission.
  • Page 297 BIT SWITCHES Communication Switch 14 FUNCTION COMMENTS Not used Do not change the setting. 6, 7 Available unit of resolution in For the best performance, do not change the factory which fax messages are settings. received Bit 7 Bit 6 Unit The setting determined by these bits is informed to the transmitting terminal in the pre-message...
  • Page 298 BIT SWITCHES Communication Switch 1C FUNCTION COMMENTS Extension access code (8 and Refer to communication switch 1B. 9) to turn V.8 protocol On/Off Example: If “8” is the PSTN access code, set bit 0 0: On to 1. When the machine detects “8” as the first 1: Off dialed number, it automatically disables V.8 protocol.
  • Page 299: G3 Switches

    BIT SWITCHES 5.2.5 G3 SWITCHES G3 Switch 00 FUNCTION COMMENTS 0, 1 Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in Disabled the T.30 protocol.
  • Page 300 CTC transmission conditions When using ECM, the machine will choose a slower 0: Ricoh mode (PPR x 1) modem rate after receiving PPR once (Ricoh mode) 1: ITU-T mode (PPR x 4) or four times (ITU-T mode). This bit is ineffective in V.34 communications.
  • Page 301 BIT SWITCHES G3 Switch 05 FUNCTION COMMENTS 0–3 Initial Tx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) transmission. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use the dedicated transmission parameters if you 0 0 1 1 7.2 k...
  • Page 302 BIT SWITCHES G3 Switch 06 Function Comments 4–7 Modem types available for The setting of these bits is used to inform the reception transmitting terminal of the available modem type for Bit 7 6 5 4 Setting the machine in receive mode. 0 0 0 1 V.27ter 0 0 1 0...
  • Page 303 BIT SWITCHES G3 Switch 08 FUNCTION COMMENTS 0, 1 PABX cable equalizer Use a higher setting if there is signal loss at higher (tx mode: Internal) frequencies because of the length of wire between Bit 1 Bit 0 Setting the modem and the telephone exchange. None Use the dedicated transmission parameters for specific receivers.
  • Page 304 BIT SWITCHES G3 Switch 0A Function Comments Maximum allowable frame This bit set the maximum interval between EOL interval during image data (end-of-line) signals from the other end. reception. Try using a longer setting if error code 0-21 is 0: 5 s 1: 13 s frequent.
  • Page 305: Ncu Parameters

    NCU PARAMETERS 5.3 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (Function 06-0), but some can be changed using NCU Parameter programming (Function 07-0).
  • Page 306 NCU PARAMETERS Address Function Unit Remarks 401401 Line current detection time 20 ms Line current detection is disabled. Line current is not 401402 Line current wait time detected if 401401 401403 Line current drop detect time contains FF. PSTN dial tone frequency upper limit If both addresses contain 401404 Hz (BCD)
  • Page 307 NCU PARAMETERS Address Function Unit Remarks 40141B PABX dial tone detection time 20 ms If 40141B contains FF, the machine pauses for 40141C PABX dial tone reset time (LOW) the pause time (401420 / 40141D PABX dial tone reset time (HIGH) 401421).
  • Page 308 NCU PARAMETERS Address Function Unit Remarks International dial tone frequency If both addresses contain 401434 Hz (BCD) upper limit (high byte) FF(H), tone detection is disabled. 401435 International dial tone frequency upper limit (low byte) 401436 International dial tone frequency Hz (BCD) If both addresses contain lower limit (high byte)
  • Page 309 NCU PARAMETERS Address Function Unit Remarks 40144E Minimum pause between dialed 20 ms See Notes 3 and 7. digits (pulse dial mode) Function 07-0 (parameter 15). 40144F Time waited when a pause is Function 07-0 (parameter entered at the operation panel 16).
  • Page 310 NCU PARAMETERS Address Function Unit Remarks 401465 Long distance call prefix (HIGH) For a code of 0: 401465 - FF 401466 - F0 401466 Long distance call prefix (LOW) 401467 Not used Do not change these settings. 401468 401469 Distinctive ring 00(H): OFF, 01(H): ON 40146A Distinctive ring minimum off time...
  • Page 311 NCU PARAMETERS Address Function Unit Remarks 401482 Bits 0 and 1 - Handset off-hook detection time Bit 1 Setting 200 ms 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time Bit 3 Setting 200 ms 800 ms Other Not used Bits 4 to 7 - Not used...
  • Page 312 NCU PARAMETERS Address Function Unit Remarks 4014BD Modem turn-on level (incoming -37-0.5N signal detection level) (dBm) 4014BE Not used Do not change these settings. 4014C6 4014C7 Bits 0 to 3 – Not used. Bit 4 – V.34 protocol dump 0: Simple, 1: Detailed (default) Bits 5 to 7 –...
  • Page 313 NCU PARAMETERS 5. The attenuation levels calculated from RAM data are: High frequency tone: - 0.5 x N 401452/401454 4 0 1 4 4 A 4 0 1 4 4 E 4 0 1 4 4 A Inter digit pause break B465S555.WMF Low frequency tone: - 0.5 x (N...
  • Page 314: Dedicated Transmission Parameters

    DEDICATED TRANSMISSION PARAMETERS 5.4 DEDICATED TRANSMISSION PARAMETERS Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 315: Parameters

    DEDICATED TRANSMISSION PARAMETERS 5.4.2 PARAMETERS The initial settings of the following parameters are all FF(H)—all the parameters are disabled. Switch 00 FUNCTION AND COMMENTS ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte.
  • Page 316 DEDICATED TRANSMISSION PARAMETERS Switch 02 FUNCTION COMMENTS 0–3 Initial Tx modem rate If training with a particular remote terminal always Bit 3 2 1 0 Setting (bps) takes too long, the initial modem rate may be too 0 0 0 0 Not used high.
  • Page 317 DEDICATED TRANSMISSION PARAMETERS Switch 03 FUNCTION COMMENTS V.8 protocol If transmissions to a specific destination always end 0: Off at a lower modem rate (14,400 bps or lower), 1: Disabled disable V.8 protocol so as not to use V.34 protocol. 0: V.34 communication will not be possible.
  • Page 318: Service Ram Addresses

    SERVICE RAM ADDRESSES 5.5 SERVICE RAM ADDRESSES CAUTION Do not change the settings which are marked as “Not used” or “Read only.” 400001 to 400004(H) - ROM version (Read only) 400001(H) - Revision number (BCD) 400002(H) - Year (BCD) 400003(H) - Month (BCD) 400004(H) - Day (BCD) 400005(H) - RAM Reset Level 1 Change the data at this address to FF(H), then switch the machine off and on to...
  • Page 319 SERVICE RAM ADDRESSES 400050 to 40006F(H) - Communication bit switches 400070 to 40007F(H) - G3 bit switches 4000C0(H) - User parameter switch 00 (SWusr_00) Bit 0: Not used Bits 1 to 3: Scanning contrast home position Setting Normal Lightest Darkest Lighter Darker Bits 4 and 5: Scanning resolution home position...
  • Page 320 SERVICE RAM ADDRESSES Bit 4: Restricted Access using personal codes 0: Off, 1: On Bits 5 to 7: Not used 4000C6(H) - User parameter switch 06 (SWusr_06) Bit 0: TT print 0: Off, 1: On Bits 1 to 3: Not used Bit 4: Batch transmission 0: Off, 1: On Bits 5 to 7: Not used...
  • Page 321 SERVICE RAM ADDRESSES 4000CC(H) - User parameter switch 12 (SWusr_0C) Bit 0: Not used Bit 1: Distinctive Ring detection (NA only) 0: Off, 1: On Bit 2: Toner saving mode 0: Disabled, 1: Enabled Bits 3 to 7: Not used 4000CD(H) - User parameter switch 13 (SWusr_0D) Bits 0 and 1: PSTN access method from behind a PABX Setting...
  • Page 322 SERVICE RAM ADDRESSES 4000DC(H) - User parameter switch 28 (SWusr_1C) Number of rings in TEL mode (User tools) (This switch is not printed on the user parameter list.) Number of rings Hex value to program (BCD) ➨ 4000DD(H) to 4000EF - User parameter switch 29 to 47 (SWusr_1D to 2F) Bits 0 to 7: Not used 400130 to 400143(H) - RTI (Max.
  • Page 323 SERVICE RAM ADDRESSES 40027E to 400285(H) - Last power off time (Read only) 40027E(H) - Clock 00(H) - 12-hour clock (AM) 01(H) - 24-hour clock 02(H) - 12-hour clock (PM) 40027F(H) - Year (BCD) 400280(H) - Month (BCD) 400281(H) - Day (BCD) 400282(H) - Hour 400283(H) - Minute 400284(H) - Second...
  • Page 324 SERVICE RAM ADDRESSES For the following counters, the wording in brackets indicates how these counters appear on the system parameter list. 4002AC to 4002AF(H) - TX counter (TRANSMISSION) Address High 4002AC(H) Tens digit Unit digit 4002AD(H) Thousands digit Hundreds digit 4002AE(H) Hundred thousands digit Ten thousands digit...
  • Page 325 SERVICE RAM ADDRESSES 400340 to 40034F(H) - Excessive jam call parameters Address (H) Initial Sys. Para. Parameters Setting List Printer DEC (1 – 255; 0 = Disabled) 400340 400344 10 (H) CALL (3 – 15; 0 = Disabled) 400341 400345 06(H) (Low) 400342...
  • Page 326 SERVICE RAM ADDRESSES 4004D8 to 400501(H) - Night timer period 4004D8 to 4004DA(H) - Setting #1 for Monday 4004DB to 4004DD(H) - Setting #2 for Monday 4004DE to 4004E0(H) - Setting #1 for Tuesday 4004E1 to 4004E3(H) - Setting #2 for Tuesday 4004E4 to 4004E6(H) - Setting #1 for Wednesday 4004E7 to 4004E9(H) - Setting #2 for Wednesday 4004EA to 4004EC(H) - Setting #1 for Thursday...
  • Page 327 SERVICE RAM ADDRESSES 401400 to 4014E0(H) - NCU parameters (Refer to section 5.3 for details) 401D48(H) - Text mode selection for Fax mode 07(H): Text Sharp 0A(H): Dropout 40F1C8 to 40F3B1(H) - Dedicated tx parameters for Quick Dial 01 - 16. There are 32 bytes for each Quick Dial.
  • Page 328 SERVICE RAM ADDRESSES Bit 6: Error report 0: Not printed, 1: Printed Bit 7: Data validity 0: Not valid, 1: Valid 2nd byte - Not used 3rd to 7th bytes - Date and time when the communication started 3rd byte - Year (BCD) 4th byte - Month (BCD) 5th byte - Day (BCD) 6th byte - Hour (BCD)
  • Page 329 SERVICE RAM ADDRESSES 23rd byte - Final modem rate Bits 0 to 3: Final modem speed Bit 3 Setting 2.4 k 4.8k 7.2k 9.6k 12.0k 14.4k 16.8k 19.2k 21.6k 24.0k 26.4k 28.8k 31.2k 33.6k Other settings - Not used Bits 4 to 7: Final modem type Bit 7 Setting V.27ter...
  • Page 330 SERVICE RAM ADDRESSES Bit 3: Send later transmission 0: Not used, 1: Used Bit 4: Transmission from 0: ADF, 1: Memory Bit 5: Not used Bit 6: ECM 0: Off, 1: On Bit 7: Not used 53rd to 56th bytes - Not used 57th byte - Number of errors during communication (Hex) 58th byte - Not used 59th to 62nd byte - 1st error code and page number where the error occurred...
  • Page 331: Detailed Descriptions

    DETAILED DESCRIPTIONS...
  • Page 333: Detailed Section Descriptions

    PCBS 6. DETAILED SECTION DESCRIPTIONS 6.1 PCBS 6.1.1 FCU The FCU (Facsimile Control Unit) for the fax unit contains some additional components other than the FCU (Function Control Unit) for the base copier, as shown below; • V34 Modem • Analog circuit for communication (Amplifier) •...
  • Page 335: Specifications

    SPECIFICATIONS...
  • Page 337: General Specifications

    SPECIFICATIONS SPECIFICATIONS 1. GENERAL SPECIFICATIONS Type Memory Capacity Desktop type transceiver ECM: 128 KB Circuit SAF: PSTN, PABX Standard: 1 MB (80 pages) Connection Maximum: 4 MB (320 pages) Direct couple Measured using an ITU-T #1 test document Original Size (Book) (Slerexe letter) Maximum Length: 297 mm [11.7 in] Compression...
  • Page 338: Features

    SPECIFICATIONS 2. FEATURES 2.1 FEATURES LIST Communication Features – User KEY: Selectable O = Used X = Not Used Automatic Voice Message Batch Transmission Video Processing Features Book Original tx Automatic image density Broadcasting Contrast Chain Dialing Halftone Communication Record Display (Basic &...
  • Page 339 SPECIFICATIONS Communication Features – User Other User Features Selectable File Retransmission SEP/SUB/PWD/SID Function Programs (F1 – F3) Silent ringing detection Hard Disk Filing System Specified Image area ID Code Speed Dial Label Insertion ("To xxx") (50 stations) Language Selection Stamp LCD contrast adjustment Telephone Directory Memory file printout (all files)
  • Page 340 SPECIFICATIONS Service Mode Features Reports – Automatic Line error mark Charge Control Report Modem Software Download Communication Failure Report Modem test (including V.34/V.8) Confidential File Report NCU parameters Error Report Periodic service call Fax On Demand Report PM Call File Clear Report Printing all communication records kept in memory File Reserve Report...
  • Page 341 SPECIFICATIONS 2.2 PROGRAMMABLE CAPACITY The following table shows the maximum capacity for each programmable item. Item Capacity Maximum number of memory files Maximum number of destinations per file Maximum number of pages overall Number of Quick Dials Number of Speed Dials Number of Groups Maximum number of destinations dialed from the ten-key pad overall...
  • Page 342: Overall Machine Control

    SPECIFICATIONS 3. OVERALL MACHINE CONTROL 3.1 SYSTEM CONTROL The basic fax unit consists of two PCBs: the FCU and the NCU. The FCU controls all fax communications and fax features. The NCU switches the analog line between the fax unit and the external telephone. Refer to Section 6 of the base copier's service manual for details.
  • Page 343: Memory Backup

    SPECIFICATIONS 3.3 MEMORY BACKUP A non-rechargeable lithium battery provides long-term backup for the SRAM on the FCU, so that system parameters and programmed settings are maintained even when the base copier is unplugged or its main switch is turned off. A rechargeable lithium battery backs up the SAF memory (SDRAM) on the FCU for about 12 hours in the event that power goes off.
  • Page 344: Video Data Path

    SPECIFICATIONS 4. VIDEO DATA PATH 4.1 TRANSMISSION Memory Transmission and Parallel Memory Transmission The base copier's scanner scans the original at the selected resolution in inch format, then the FCU compresses the data in MMR or raw format and stores it in the SAF memory.
  • Page 345 B441 PRINTER CONTROLLER TYPE 1013...
  • Page 347 B441 TABLE OF CONTENTS INSTALLATION 1 INSTALLATION ................1-1 1.1 INSTALLATION REQUIREMENTS ............1-1 1.2 PRINTER INSTALLATION ................1-1 Accessory Check ..................1-1 Printer Controller Installation..............1-2 1.3 PS 2 EMULATION BOARD (B431) ............1-4 1.4 MEMORY BOARD (G578/G579/G580) .............1-5 1.5 NIB (B430)....................1-6 TROUBLESHOOTING 2 TROUBLESHOOTING ..............2-1 2.1 ERROR CODES..................2-1 2.2 LED DISPLAY ...................2-2 2.2.1 LOCATION ..................2-2...
  • Page 348 DETAILED DESCRIPTIONS 4 DETAILED SECTION DESCRIPTIONS ........4-1 4.1 BLOCK DIAGRAM..................4-1 4.2 CONTROLLER FUNCTIONS ..............4-2 4.2.1 PAPER SOURCE SELECTION............4-2 Tray Priority (Auto Tray Select).............4-2 Manual Tray Select ................4-2 Tray Lock ....................4-3 By-pass Tray..................4-3 4.2.2 COLLATION (SORTING)..............4-4 4.2.3 AUTO CONTINUE ................4-4 4.2.4 PAGE PROTECT ................4-4 SPECIFICATIONS SPECIFICATIONS...
  • Page 349: Installation

    INSTALLATION...
  • Page 351: Installation Requirements

    INSTALLATION REQUIREMENTS 1. INSTALLATION 1.1 INSTALLATION REQUIREMENTS Please refer to section 1 of the main unit service manual. 1.2 PRINTER INSTALLATION Accessory Check Check the accessories in the box against the following list: Description Q’ty CD ROM Key Top – Printer Key Top - Copy Printer Key Cover Harness - Controller/FCU...
  • Page 352: Printer Installation

    PRINTER INSTALLATION Printer Controller Installation CAUTION • Unplug the main machine power cord before starting the following procedure. If you install the fax option at the same time, the fax option must be installed first. Otherwise you cannot install the fax option. B441I501.WMF B441I101.WMF B441I102.WMF...
  • Page 353 PRINTER INSTALLATION B441I103.WMF B441I109.WMF 4. Install the controller [A] (1 connector and 8 screws) as shown. 5. Connect the harness [B] into CN3 on the FCU board. 6. Replace the rear cover. 7. Remove the covers [C] and [D] from the operation panel. 8.
  • Page 354: Ps 2 Emulation Board (B431)

    PS 2 EMULATION BOARD (B431) 1.3 PS 2 EMULATION BOARD (B431) CAUTION Unplug the main machine power cord before starting the following procedure. NOTE: To install the Postscript option, the printer option (B441) must be installed also. Please refer to section 1.2 for the printer controller installation procedure.
  • Page 355: Memory Board (G578/G579/G580)

    MEMORY BOARD (G578/G579/G580) 1.4 MEMORY BOARD (G578/G579/G580) CAUTION Unplug the main machine power cord before starting the following procedure. NOTE: To install the memory option, the printer option (B441) must be installed also. Please refer to section 1.2 for the printer controller installation procedure.
  • Page 356: Nib (B430)

    NIB (B430) 1.5 NIB (B430) CAUTION Unplug the main machine power cord before starting the following procedure. NOTE: To install the NIB option, the printer option (B441) must be installed also. Please refer to section 1.2 for the printer controller installation procedure. The display takes a few minutes to initialize after installing the NIB.
  • Page 357: Troubleshooting

    TROUBLESHOOTING...
  • Page 359: Error Codes

    ERROR CODES 2. TROUBLESHOOTING 2.1 ERROR CODES The following table lists the controller error codes. If an error occurs, SC2001 and one of the following codes are displayed together at power-on, or after the power- on self-test. Please refer to section 3.4 for details of the Power-On Self-Test. Code Description Required Action...
  • Page 360: Led Display

    LED DISPLAY 2.2 LED DISPLAY 2.2.1 LOCATION The controller uses two LEDs to display error status even while the LED message is not active. To see these LEDs, remove the machine’s rear cover. R A M Engine I/F(CN507) D I P S W 2 Code/Font R O M Option NIB I/F...
  • Page 361: Fatal Error

    LED DISPLAY 2.2.2 FATAL ERROR If the controller detected a fatal error during the Power-On Self-Test, it uses 2 LEDs to notify the cause of the error. If one of the following fatal errors happens, the LED status changes as shown (read from the left of the diagram to the right).
  • Page 362 LED DISPLAY Abnormal Termination LED2 (Upper) LED1 (Lower) : ON : OFF B441T506.WMF Turn off the machine, check the connection to the optional components, and turn on the machine. If the controller detects the same error, replace the controller or NIB.
  • Page 363: Service Tables

    SERVICE TABLES...
  • Page 365: Service Program Mode Overview

    SERVICE PROGRAM MODE OVERVIEW 3. SERVICE TABLES 3.1 SERVICE PROGRAM MODE OVERVIEW CAUTION Before accessing the service menu, do the following: Confirm that there is no print data in the printer buffer (the Data In LED must not be lit or blinking). If there is some data in the buffer, wait until all data has been printed.
  • Page 366: Service Menu

    SERVICE MENU 3.2 SERVICE MENU 3.2.1 BIT SWITCH SETTINGS The bit switches are not used at the moment. 3.2.2 NV RAM CLEAR CAUTION Print the service summary report, controller configuration page, and NIB configuration page before resetting the NV RAM(s). 1.
  • Page 367: Service Print

    SERVICE MENU 3.2.5 SERVICE PRINT This prints the summary sheet, which contains the following items: • Model Number/System Version/Unit Number • Program List • Bit Switch (These are not set at the moment.) • Counters • Exception Information • System Logging 1/2 •...
  • Page 368: Firmware Update Procedure

    FIRMWARE UPDATE PROCEDURE 3.3 FIRMWARE UPDATE PROCEDURE 3.3.1 CONTROLLER/PS2 FIRMWARE UPDATE This procedure is for upgrading the firmware for the controller and PS2 DIMM module. CAUTION Do not turn off the machine while downloading the firmware. B046I126.WMF 1. Prepare an IC card that contains the required firmware. 2.
  • Page 369 FIRMWARE UPDATE PROCEDURE Error Messages Message Description Erasing failed ARD: Retry the download. xxxxxxxxx Writing Failed ARDS: xxxxxxxxx Melting Failed The firmware file on the card may be damaged. Get a new firmware file and store it on the card. NOTE: ‘Melting’...
  • Page 370: Error Recovery

    FIRMWARE UPDATE PROCEDURE 3.3.2 ERROR RECOVERY CONTROLLER B465I112.WMF If the controller does not start up after a failed firmware download, use the following procedure. This procedure will force the controller to boot from the IC card. 1. Prepare an IC card with the required controller firmware version on it. 2.
  • Page 371: Power-On Self Test

    POWER-ON SELF TEST 3.4 POWER-ON SELF TEST The controller tests the following devices at power-on. If an error is detected, an error code is stored in the NV RAM. Refer to section 3.2.4 for how to check the error codes, and section 2.1 for the details about error codes. •...
  • Page 372: User Program Mode

    USER PROGRAM MODE 3.6 USER PROGRAM MODE Press the “User Tools/Counter ”, then select “Printer Features” to change printer settings. User Mode Table Category Function menu Job Control Paper Input Tray Priority / Default: Tray1 Tray Locking / Default:None Bypass Paper Size Standard Size Custom Size Print Quality...
  • Page 373: Detailed Descriptions

    DETAILED DESCRIPTIONS...
  • Page 375: Detailed Section Descriptions

    BLOCK DIAGRAM 4. DETAILED SECTION DESCRIPTIONS 4.1 BLOCK DIAGRAM Engine Engine C P U I E E E 1 2 8 4 I E E E 1 2 8 4 Board Interface (75 MHz) Interface Option Option DIMM Memroy Interface N V R A M D I M M (8 KB)
  • Page 376: Controller Functions

    CONTROLLER FUNCTIONS 4.2 CONTROLLER FUNCTIONS 4.2.1 PAPER SOURCE SELECTION Tray Priority (Auto Tray Select) Start of Tray Search Tray 1 Tray 2 B441D510.WMF The controller searches for the specified paper size, starting from Tray 1, and uses the first tray that has the specified paper size. If the selected tray is pulled out or runs out of paper during printing, the controller searches for another tray with the specific paper size and if found, automatically switches to it.
  • Page 377: Tray Lock

    CONTROLLER FUNCTIONS Tray Lock If Tray Lock is enabled for a tray, the controller does not use the “locked” tray in the tray search process. If a tray has, for example, colored A4 size paper for fax prints, enable tray lock for that tray so that the controller does not select the tray for printing.
  • Page 378: Collation (Sorting)

    CONTROLLER FUNCTIONS 4.2.2 COLLATION (SORTING) This feature is available when the driver specifies it. Is not executed by the driver but by memory board on the controller. 4.2.3 AUTO CONTINUE When this function is enabled, the machine continues printing automatically (after 10 seconds) even if one of the following errors occurs.
  • Page 379: Specifications

    SPECIFICATIONS...
  • Page 381: General Specifications

    SPECIFICATIONS SPECIFICATIONS 1. SPECIFICATIONS 1.1 GENERAL SPECIFICATIONS Printing Speed: B045: Maximum 12 ppm (A4/LT SEF) B044/B046: Maximum 13 ppm (A4/LT SEF) H555: Maximum 13 ppm (A4/LT SEF) Printer Languages: PCL6/PCL5e PostScript Level 2 Emulation (option) Resolution: 600 dpi (PCL6/PCL5e/PS2) 300 dpi (PCL5e/PS2) Resident Fonts: PCL: 35 Intellifonts...
  • Page 382: Supported Paper Sizes

    SPECIFICATIONS 1.2 SUPPORTED PAPER SIZES Paper Trays By-pass Paper Size (W x L) Main Unit/Option Tray Eur/Asia A4 SEF 210 x 297 mm A5 SEF 148 x 210 mm A5 LEF 210 x 148 mm Legal SEF 8.5 x 14" Letter SEF 8.5 x 11"...
  • Page 383: Software Accessories

    SPECIFICATIONS 2. SOFTWARE ACCESSORIES The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. PRINTER DRIVERS Windows Windows Macintosh Printer Language Windows 3.1x 95/98/Me 2000/NT4.0 8.x/9.x PCL 6 PCL 5e PS PPD NOTE: 1) The printer drivers for Windows NT 4.0 are only for the Intel x86...
  • Page 384: Machine Configuration

    SPECIFICATIONS 3. MACHINE CONFIGURATION 3.1 SYSTEM COMPONENTS N I B Engine I/F (CN507) D I P S W 2 Code/Font R O M Memory DIMM slot P S 2 (CN502) DIMM slot (CN505) M e m o r y D I M M P S 2 D I M M IC-CARD I/F slot (CN511)

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