Understanding Presence - Avaya XT Series User Manual

Starting a New Call
You can specify a group for each of your favorite contacts. The group information associated with
each contact is displayed in your contacts list. You can also search for a specific group.
• To view group information: From the Avaya XT Series web interface, select Make your call >
Basic Options > Contacts. From the endpoint's main menu, select Contacts.
• To search for a group, enter the group name in the Search by Group field above the
contacts list. This search is not case-sensitive.
• To add a group, create a new contact and enter the group name in the Group field.
• To edit a group name, click Edit next to the contact name in the contact list and enter the new
group name in the Group field.
• To delete a group:
- Click Delete next to the contact name in the contact list to delete the contact and all
associated information.
- Click Edit next to the contact name in the contact list to delete the group name from the
contact details.
Related links
Starting a New Call

Understanding Presence

Presence is an indication of the availability of an individual at a point in time and their readiness to
communicate across a set of services such as telephony and instant messaging. The person's
status or availability is represented using states like Available, Busy, and Away. To enable this
feature, the Avaya XT Series endpoint registers to an Extensible Messaging and Presence
Protocol (XMPP) server to publish its own presence status and to view the presence status of
other contacts, such as other Avaya XT Series endpoints or devices registered to the Presence
server.
For example, a user Alice can publish her own status when she registers to the Presence server.
The Presence server is notified every time her status changes. A user Bob can subscribe as a
watcher to the Alice contact and see her status. When Bob subscribes as a watcher to the Alice
contact, Alice may be able to approve or reject Bob's request to be a watcher. Alternatively,
depending on the configuration of the Presence server, Bob's subscription may be granted
automatically. Alice can also ignore Bob's request or revoke his access. Bob can unsubscribe from
being a watcher at any time.
March 2021
on page 54
User Guide for Avaya XT Series
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