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• When placing originals on the scanner glass, make sure the original is placed correctly for scanning.
Align the corner of the original with the corner indicated by the symbol on the scanner glass. If
necessary, move the original away from the edges of the scanner glass slightly.
• Clean the scanner glass and ADF.
• Make sure the paper is loaded in the correct direction.
• Select the appropriate original size copy setting on the LCD screen.
Parent topic:
Related references
Copying Options
Related tasks
Cleaning the Scanner Glass
Cleaning the Automatic Document Feeder
Related topics
Placing Originals on the Product
Loading Paper
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Originals Do Not Feed From the Automatic Document Feeder
Paper Jam Problems
Paper Ejection Problems
Parent topic:
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the rear paper feeder or cassette. Reload it, then
adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the
cassette or rear paper feeder.
• Be sure to insert the paper cassette all the way into your product.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
Solving Copy Quality Problems
Solving Problems
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