Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink packs, clean the
paper path, or run a Power Cleaning.
Print Head Maintenance
Power Cleaning Using the Product Control Panel
Print Quality Adjustment
Cleaning the Paper Guide
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don't clean them unnecessarily.
If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head
several times, you can run a Power Cleaning.
Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low.
You must replace the ink pack first.
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using the Product Control Panel
Parent topic:
Related tasks
Power Cleaning Using the Product Control Panel
Related topics
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product to check for clogged
nozzles.
1. Make sure there are no errors on the LCD screen.
Adjusting Print Quality
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