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9. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select X and continue.
• If there are many lines missing, you should run a Power Cleaning.
10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
If you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing. Then try cleaning the print head again. If quality still does not improve, one of the ink packs may
be old or damaged and needs to be replaced. You can also try running a Power Cleaning.
Parent topic:
Related tasks
Checking the Nozzles Using the Product Control Panel
Power Cleaning Using the Product Control Panel
Loading Paper in the Paper Cassettes and Rear Paper Feeder
Related topics
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers
Power Cleaning Using the Product Control Panel
If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head
several times, you can run a Power Cleaning.
Caution: Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make
sure each ink pack is at least one-third full before running a Power Cleaning, or it may damage the
product. This feature uses a lot of ink and causes the maintenance box to reach its capacity faster than
normal.
1. Press the
2. Hold down the 2 and 8 buttons on the keypad, and press and hold the
time until the Power Cleaning screen appears.
3. Follow the on-screen instructions to run the Power Cleaning.
Print Head Maintenance
power button to turn off the product.
351
power button at the same
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