Technical Support And Mobile App For Installers/Technicians Only; Technical Support For Installers/Technicians Only; Icomfort Mobile Setup Application For Installers/Technicians Only; Lennoxpros Mobile Application For Installers/Technicians Only - Lennox iComfort S30 Installation And Setup Manual

Technical Support and Mobile App for Installers/Technicians
Only

Technical Support for Installers/Technicians Only

Lennox Residential technical support can be reached at 1-800-453-6669.
Hours for support are Monday through Friday 8am - 8pm EST.
Get targeted help: Tell us the issue so we get you to right rep, offer relevant
tips, reminders & follow-up!
• Complaints
• Technical support
• Repairs
• Returns

iComfort Mobile Setup Application for Installers/Technicians Only

The Lennox iComfort Mobile Setup App lets HVAC technician's setup, configure
and test a Lennox iComfort S30 system directly on their mobile device.
Once installed, the dealer can pair their mobile device to the Lennox iComfort
smart hub to easily make changes from anywhere in the home, saving them
the hassle of walking back and forth from the thermostat to the indoor and
outdoor HVAC unit.
With just a touch, technicians can:
• Setup and Configure the system
• Adjust parameters
• Run system tests
This app is designed for Lennox HVAC technicians servicing iComfort E30 and
S30 systems.

LennoxPros Mobile Application for Installers/Technicians Only

LennoxPROs.com and the LennoxPROs mobile application have all the
information HVAC Professionals and businesses need in one place. From
shopping for parts and supplies to using our FREE e-tools, we have you
covered.

LennoxPros Dealer Dashboard

The dealer dashboard displays Dealer's iComfort
one convenient location. It is accessible through the Service Dashboard at
www.LennoxPros.com.
thermostat installations in
®
95
The thermostat can be accessible via the Dealer Dashboard only after the
dealership's main phone number or company name is added during thermostat
commissioning.

Service Dashboard Search Screen

• Customers can be searched using the following criteria: first name, last
name, first and last name, zip code, city, email address, equipment type,
error code, serial number or model number.
• Customer searches can be filtered by various options: thermostat type, alert
type, access level or maintenance reminders.

Customer Results Screen

Displays a list of customers with installed iComfort
locations:
• Name
• Address
• Phone
• Email
• Thermostat Type and Monitor Status
Map displays the following:
• Shows all customer's locations and any current alerts
• Color-coded pins on the map denote the following:
» Red - Critical Alert
» Yellow - Moderate Alert
» Green - No Alerts, normal operation
» Black - No system information sharing
NOTE: Click on a customer's pin to view information about their system.
NOTE: Selecting a customer from the list or map pin displays the detailed
System Overview Screen including owner information, system
components, system history, status and any alerts.

Customer Details Screen

Home Systems
• Shows thermostat connection status
• Multiple home systems are displayed for each customer if there are more
than one system.
thermostats, and their
®