Freespace ® 4400 System Troubleshooting; Introduction; Freespace 4400 Hardware; Indicators - Bose FREESPACE 4400 Owner's Manual

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8.0 FreeSpace

8.1 Introduction

This section provides troubleshooting guidelines to use for solv-
ing any problems you may encounter while installing and servic-
ing FreeSpace 4400 systems.

8.2 FreeSpace 4400 hardware

indicators

8.2.1 Normal operation

These are the indications of normal operation.
STANDBY
Unlit
1
SYSTEM STATUS
Green
AMP OUTPUTS
Unlit or Green
AUDIO SOURCES
1
Unlit, Amber, or Green
DIRECT INPUT
Unlit

8.2.2 System fault

A red SYSTEM STATUS LED indicates that the FreeSpace 4400
received an error from one of its many internal components. A red
SYSTEM STATUS LED after AC power is switched on may be
caused by:
• A Power-On Self-Test failure
• A DSP error
• The DSP is offline
OUTPUTS
SYSTEM
1
2
3
4
STATUS
1
2
3
4
DIRECT
INPUT
INPUTS
4400 System Troubleshooting
®
OUTPUTS
SYSTEM
STATUS
2
3
4
STANDBY
2
3
4
DIRECT
INPUT
INPUTS
System logged an error – Check
the FreeSpace 4400 Installer™
software Error Log.
STANDBY
To determine the severity of the error, cycle the FreeSpace 4400
system power off and back on again. If the SYSTEM STATUS
indicator is now off, the FreeSpace 4400 system has logged an
error, but is still operational.
When you check the error log using the FreeSpace
Installer™ software you can identify the cause of the error, and
determine an appropriate solution.
SYSTEM STATUS
Indicator is red
Have you cycled
the FreeSpace 4400 in
and out of
STANDBY?
Yes
Have you
cycled the FreeSpace
4400 power
on and off?
Yes
Have you
disconnected all
input/output
cables?
Yes
Contact your local
Bose representative or
visit pro.Bose.com
52 of 66
®
Switch the FreeSpace 4400 system
to STANDBY and then back to ac-
No
tive again. If the SYSTEM STATUS
is green, the system may have
logged an error. Check the
FreeSpace 4400 Installer™ soft-
ware Error Log.
1. Switch the FreeSpace 4400 sys-
tem to STANDBY.
No
2. Set the POWER switch to OFF.
3. Wait for STANDBY indicator to
turn off.
4. Set the POWER switch to ON.
5. Press the STANDBY switch.
1. Switch the FreeSpace 4400 sys-
tem to STANDBY.
No
2. Set the POWER switch to OFF.
3. Disconnect all input/output sig-
nal cables.
4. Set the POWER switch to ON.
5. Press the STANDBY switch.
6. Reconnect one cable at a time
and check the Error Log.
4400

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