Care And Maintenance; Troubleshooting - Bose WAVE IV Owner's Manual

Care and Maintenance

Troubleshooting

Problem
System does not function
No sound
Poor sound quality
Remote control is
inconsistent or does
not work
AM reception is weak
FM reception is weak
CD does not play
16 - English
What to do
• Connect the system to AC (mains) power.
• Unplug the power cord from the AC wall outlet for 10 seconds and then reconnect it; this resets
the system.
• Tap the touch pad on the top of the system (see page 8).
• Increase the volume.
• Eject and reload the CD.
• Disconnect headphones from the system (connecting headphones mutes the speakers).
• If the bass is too heavy or low, adjust the bass level of the system using the setup menu (see page 15)
• If listening to an external AUX source, use a stereo cable and make sure it is fully inserted.
• Operate the remote control closer to the system.
• Check that the remote control battery is installed with positive (+) polarity facing up.
• Replace the remote control battery.
• Check for interference from fluorescent room lighting, sunlight, or dust or dirt on lens.
• Try the system in a different location.
• Turn the system slightly one way and then the other to change the direction of the internal AM antenna.
• Move the unit farther from a TV, refrigerator, halogen lamps, dimmer switches, or other electronic
equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
• Extend the power cord as much as possible. The power cord acts as an FM antenna (see page 9).
• See "Using an external antenna" on page 14.
• Select the CD source or press
• Load the CD label-side up.
• Check that the disc surface is clean, If not, try cleaning it.
• Try another disc.
. The CD icon appears on the display.