User Interface Keypads Do Not; Operate Correctly; Bad Sound In A Zone - Bose FREESPACE 4400 Owner's Manual

8.0 FreeSpace

8.4.3 User interface keypads do not

operate correctly

• Check wiring of RJ-45 connectors.
• Check for breaks/shorts in cable.
• Using the FreeSpace 4400 Installer™ software, check the Error
Log for a peripheral controller error.
User interface keypads
exhibit strange behavior
Is keypad
connected to the No
correct ZONE on the
FreeSpace 4400
unit?
Yes
Is the keypad
No
connector wiring
correct?
Yes
Are all
sources to be
No
controlled assigned to
the ZONE? (Std. and
AV keypad)
Yes
Is the
page source
No
assigned to the ZONE?
(Page user interface
only)
Yes
Does the
FreeSpace 4400
Yes
Installer™ Error Log list
any peripheral
controller
faults?
No
Contact your local
Bose representative or
visit pro.Bose.com
4400 System Troubleshooting
®
Connect the keypad to the
correct zone on the FreeSpace
4400 system.
Correct the keypad connector
wiring.
Check source assignments us-
ing FreeSpace 4400 Installer™
software.
Check source assignments us-
ing FreeSpace 4400 Installer™
software.
See troubleshooting for the
peripheral controller.

8.4.4 Bad sound in a zone

Bad sound
Is the sound
unnatural?
No
Is the AMP OUTPUT
indicator flashing?
No
Are input and
output indicators green
and sound is
distorted?
No
Is the input signal
clean at the FreeSpace
4400 input?
No
Verify source
hardware settings
59 of 66
Verify that the correct Speaker EQ
is selected in the FreeSpace 4400
Yes
Installer™ software for that zone.
Verify that the loudspeakers are
wired in phase. Check the rear pan-
el markings.
Reduce the input gain using
Yes
FreeSpace 4400 Installer™ soft-
ware until the indicator is solid
green.
Verify that the input source signal
Yes
is clean. If source is from a mixer,
decrease the mixer gain.
Verify that the loudspeakers are
not being overdriven or are dam-
aged.
Yes
Verify that the total load imped-
ance presented to the FreeSpace
4400 output is within specified
limits for the selected mode of
operation.