Print Quality Problems - Xerox Copycentre C20 User Manual

Print Quality
Problems
Table 5.2

Print quality problems

Problem
Print is too light.
Entire page is white.
Characters have jagged
or uneven edges.
Consult Table 5.2 for corrective actions when the printer
does not produce the output print quality you expect.
• If you are printing on an uneven print surface, change the PAPER TYPE
setting in the Paper Menu. See PAPER TYPE in Chapter 1 of the System
Administrator Guide for more information.
• Verify that the correct print material is being used.
• Make sure the Print Quality setting in the Color Menu is set to Presentation,
or 1200 Image Quality. See Print Quality in Chapter 1 of the System
Administrator Guide for more information.
• Make sure the tape is removed from the printhead. See
Chapter 4: Maintaining the Printer for more information.
• Check the print cartridges to be sure they are correctly installed. See
Chapter 4: Maintaining the Printer for more information.
• Check to see if the print cartridge ink is low or empty.
• Change the Print Quality setting in the Color Menu to Presentation, or 1200
Image Quality. See Print Quality in Chapter 1 of the System Administrator
Guide for more information.
• If you are using downloaded fonts, verify that the fonts are supported by the
printer, the host computer, and the software application.
• Make sure the print cartridges are properly aligned. See "To Align the
Print Cartridges" (page 4-11).
Action
Table 5-2 Page 1 of 3
Chapter 5: Troubleshooting
Printer Problems
5-7