Xerox Copycentre C20 User Manual page 97

Table 5.1 Printer operation problems (continued)
Problem
You get unexpected
page breaks.
Job prints from the
wrong paper source or
on the wrong paper.
Static builds up on
transparencies or
transparencies jam.
Menu settings changed
from the Control Panel
have no effect.
Job does not print in
color.
Check the Print Timeout setting in the Setup Menu. Increase the setting. See
Print Timeout in Chapter 1 of the System Administrator Guide for more
information.
Check the PAPER TYPE setting in the Paper Menu on the printer Control Panel
and in the printer driver. See PAPER TYPE in Chapter 1 of the System
Administrator Guide for more information.
Use high quality transparencies specifically recommended for inkjet printers.
Settings in the software application or the printer driver are overriding the
settings on the Control Panel.
• Change the menu settings from the printer driver, the printer utilities, or the
software application instead of the Control Panel.
• Disable the settings in the printer driver, the printer utilities, or the software
application.
• The printer driver or software application may be set to print in black and
white mode. Change the Color Correction setting in the Color Menu. See
Color Correction in Chapter 1 of the System Administrator Guide for more
information.
• Check to make sure a color or photo print cartridge is installed.
Action
Table 5-1 Page 3 of 4
Chapter 5: Troubleshooting
Printer Problems
5-5