Error Code Messages Table - Xerox 5101 User Manual

Error Code Messages Table

Error message
40000001: ERROR
ACCOUNTING DISK FULL
40000002: ERROR
CONTROLLER FAULT -
50000001
CONTROLLER FAULT -
50000002
CONTROLLER FAULT -
50000003
CONTROLLER FAULT -
50000004
CONTROLLER FAULT -
50000005
CONTROLLER FAULT -
50000007
CONTROLLER FAULT -
50000008 - DOCUMENT
JAM
CONTROLLER FAULT -
50000011 - SCANNED
IMAGE LOST
Wide Format Copy System User Guide
Table 4. Error Code Messages Table
Probable cause
The Job Log File size has reached the
maximum space allocated for it.
The number of Job Records in the Job
Log File has reached the maximum as
defined by the FreeFlow Accxes
Account Management Tool.
The Controller has developed a
"memory is full" internal fault. Large
documents using Auto
Reduction/Enlargement or Auto-
Rotate may cause this fault. Also,
Photo and Mixed/Custom modes
require significantly more memory
than Line mode.
The Controller has developed a
"memory is full" internal fault. Large
documents using Auto
Reduction/Enlargement or Auto
Rotate may cause this fault. Also,
Photo and Mixed/Custom modes
require significantly more memory
than Line mode.
A task controlling the Scan System
received an unrecognized request
from the task controlling the Scan
System control panel.
A software problem was encountered
in controlling the Scan System.
A document jam has occurred in the
Scan System.
FreeFlow Accxes firmware supports a
maximum of 128 active jobs in the
printer queue. Scans made after the
maximum were refused and a scan
error was declared.
13 Problem Solving
Corrective action
Contact your System Administrator.
Contact your System Administrator.
Remove the document. Press Start to
print the job.
Remove the document. Wait for previous
scans to finish printing. End the current set
or print it if a set is in progress. Rescan the
document.
Power off the System.
Check that all cables are connected
correctly.
Power on the System.
See the "Powering off the System" and
"Powering on the System" sections for
more information.
Power off and power on the System. See
the "Powering off the System" and
"Powering on the System" sections for
more information.
Remove the jammed document. Scan the
document again.
Allow the jobs in the queue to print, and
then rescan the document.
FreeFlow Accxes firmware reserves 8 jobs
for Scan-to-Net and copy jobs. This
provides sufficient capability for scans and
copy jobs even when there is a high
volume of print jobs on the network.
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