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Xerox Wide Format 721P Operator's Manual

Xerox operator manual wide format printer 721p
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Download this manual See also: User Manual, Setup Manual
Xerox Wide Format 721P
Printer
Operator Manual
701P39415 April 2003

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Summary of Contents for Xerox Wide Format 721P

  • Page 1 Xerox Wide Format 721P Printer Operator Manual 701P39415 April 2003...

  • Page 3: Table Of Contents

    Clearing Media Jam (J-13 & J-14) ...43 Clearing Media Jam (J-22) ...44 Error Codes ...45 Printer Errors (E-XX)...45 Door Open Errors (U-XX) ...46 Thumping Noise in Standby...46 Image Quality Problem Solving...47 Xerox Wide Format 721P operator manual Table of contents...
  • Page 4 User Mode 8 (Custom Setting Plain Paper) “U8” ...60 User Mode 9 (Custom Setting Vellum/Tracing Paper) “U9” ...61 User Mode A (Custom Setting Film) “UA” ...62 User Mode b (Image Enhancement) “Ub” ...63 TABLE of CONTENTS XEROX WIDE FORMAT 721P OPERATOR MANUAL...

  • Page 5: Safety Notes

    Please read the following instructions carefully before operating the Xerox Wide Format 721P Engineering Printer and refer to them as needed to ensure the continued safe operation of the product. Follow all warnings and instructions marked on or supplied with the product.
  • Page 6 If the printer has been exposed to rain or water. If the printer is producing unusual noises or odors. If the printer or the cabinet has been damaged. If you need additional safety information concerning the Xerox Wide Format 721P Engineering Printer or materials, you may call :...

  • Page 7: Emc Notices

    EMC Notices Australia/New Zealand European Union Canada XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Changes or modifications to this equipment not specifically approved by Fuji XEROX Australia PTA. Limited may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the Radio communications Act 1992.

  • Page 8: Japan

    Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 9: Introduction

    The integrated features, ease of operation, and reliability of the XEROX Wide Format 721P Engineering Printer will allow you to concentrate on your business and leave the printing to your XEROX Wide Format 721P Engineering Printer.

  • Page 10: Organization And Content Of This Manual

    Chapter 6 Chapter 7 Terminology Used In This Manual Printer The XEROX Wide Format 721P OPERATOR MANUAL provides the information you need to become familiar with the components, features, operation, and specifications of your printer. It contains the following chapters:...

  • Page 11: Conventions Used In This Manual

    Bold WARNING: CAUTION: NOTE: XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This manual uses the following conventions: Boldface characters in the middle of a text string refer to selections on the control panel (for example, "press the Enter key"). A WARNING indicates an operation, maintenance procedure, practice, condition or statement that, if not strictly followed, could result in personal injury.
  • Page 12 INTRODUCTION This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 13: Specification

    Power consumption XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides the product and media specifications for the XEROX Wide Format 721P Engineering Printer. It also provides the space requirements for normal operation after product installation. 240mm per second 400 dpi Minimum: 50°...

  • Page 14: Media Specifications

    Minimum – 11 in. x 8.5 in. (A LEF) (A4) Maximum – 36 in. x 48 in. (E SEF) (A0) Maximum Length – 5 times the standard length (6M for 36 “ bond media only) XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 15: Room Space Requirements

    157 in. (3988 mm) Serial Number Location XEROX SER# LML XXXXXXX XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The illustration below shows the space requirements for normal operation of the printer after installation. Room Space Requirements Height – 96 in. (2438 mm) (minimum) Width –...
  • Page 16 SPECIFICATION This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 17: Printer Overview

    Front Side Left Side Rear Side Right Side XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter shows the orientation of the printer. It also illustrates and describes its main components, as well as the elements of the operator panel.

  • Page 18: Main Components

    Displays the amount of toner remaining in the toner cartridge. Shows roll width and selected media. Operation keys to select a media drawer and other status indicators. Press to switch the controller on and off. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 19 6. I/F VIII (CH-B) 7. I/F VIII (CH-A) 8. DIAG 9. COM1 10. FOLDER 11. CONT. (IEEE1394) XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL FOLDER DIAG. IF -VIII (CH -B) COM1 IF -VIII (CH -A) Pull the handle and open to clear media jams.
  • Page 20 As the cutter knob is rotated, the cutout color will change from RED to GREEN when the home position is reached. (DO NOT rotate counter-clockwise) Square Counter for billing purposes. Linear Counter for service purposes. Open to clear media jams. Contains service information. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 21: Operator Panel & Status Display

    14. Menu, ®, ¬, *, Enter, Online 15. Status Display XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The operator panel is located on top of the front side of the printer. It consists of a graphic display, a message display and several function keys.

  • Page 22: Media And Toner Status Panel

    This indicator displays the remainder of toner in the toner cartridge. Lamps will go off from right to left as the remainder of toner diminishes. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Plain Paper Vellum/Tracing Film...

  • Page 23: Online/Offline

    2. To return the printer to the Online Mode, press the Online Key. The green LED will light and the printer will return to the Online Mode. Wire -Clean Exp -Clean XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL To take the printer Offline: Paper Deck Exit...

  • Page 24: Job Cancel

    When returned Online, the next job in the job queue will begin. Repeat the process (Steps 1 – 4) to cancel the next job in the queue Paper Deck Exit 2 3 4 Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Copy Density Menu Enter Online...

  • Page 25: Media

    NOTE: Roll sizes 880 mm, 891 mm and 900 mm can be loaded in Media Drawer 1 only. The printer is set for 900 mm size. To enable 880 mm or 891 mm sizes, contact XEROX Service. NOTE: B3 media should not be loaded in drawer 1. If B3 media is loaded in drawer 1, the printer will report the size as either A3 or 11”...

  • Page 26: Loading The Roll Media (Roll 1, 2 & 3)

    22” (550mm) to eliminate the possibility of glue from the tape contaminating internal printer components. If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 27 Belt XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 10. Insert the lead edge of the media between the upper and lower feed rollers. 11. Rotate the lower roller by hand in order to feed an inch (25 mm) of media between the rollers.

  • Page 28: Loading The Roll Media (Roll 4)

    22” (550mm) to eliminate the possibility of glue from the tape contaminating internal printer components. If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 29 Tracing paper Film Belt XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 9. Insert the lead edge of the media between the upper and lower feed rollers. 10. Rotate the green knob in order to feed an inch (25 mm) of media between the feed rollers.

  • Page 30: Loading The Roll Media When Printing

    “In Use” indicator is OFF for the roll to be loaded and the message display does not indicate that the roll is in use (“-dx-“, x being the roll number). Next, follow the Loading Roll Media instructions as normal. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 31: Dehumidifier

    XEROX Service can enable the heaters to operate in one of three modes: 1. Off all the time 2.

  • Page 32: Using Manual Bypass Feed

    NOTE: Install the wire form holder tray for paper larger than 18” (447mm). 4. From the client workstation or the scanner, specify Manual Feed as the media source. 5. Submit the print job or scan the document. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 33: Care

    Wire -Clean Exp -Clean Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The printer requires minimum operator maintenance. You will need to replace the toner cartridge when the cartridge empties. You also will need to clean the outside surface of the printer when necessary.

  • Page 34: Replacing The Toner Cartridge

    The Xerox Wide Format 721P printer has a unique toner supply system. Use of toner or toner cartridges not specifically designed for the Xerox Wide Format 721P printer may not produce the same quality and may cause service problems or damage to the unit.
  • Page 35 Sealed opening XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 4. Shake the new cartridge several times in order to prepare the contents for use and remove the foam band from the cartridge. DO NOT apply pressure to the center of the cartridge. Toner will spill from the ends of the cartridge.

  • Page 36: Cleaning The Charge Scorotron Wire

    NOTE: The Wire Cleaning is performed automatically when the printer is switched on. Paper Deck Exit 2 3 4 Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Copy Density Menu Enter Online...

  • Page 37: Cleaning The Led Print Head

    NOTE: It will take approximately 2 minutes for the cleaning process. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Periodic cleaning of the LED Print Head will reduce print quality problems such as light prints or deletions in the print caused by the accumulation of toner inside the printer.

  • Page 38: Cleaning The Printer Surface

    Cleaning The Printer Surface As needed, clean the outside surfaces of the printer. Use a clean cloth dampened with mild soap and water. Do not pour or spray liquid directly on any part of the printer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 39: Ordering Supplies

    Xerox also offers bond paper, vellum/tracing paper, and film in various sizes, weights, and grades to meet your printing needs. Supply order procedure To order supplies for the XEROX Wide Format 721P, call: North America and Canada: 1-877-937-3627 When ordering supplies, please be prepared to provide the following information to the sales representative: ·...
  • Page 40 CARE This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 41: Problem Solving

    J -11 J -03 J -04 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams and also includes the error code list.

  • Page 42: Clearing Media Jam (J-01 & J-02)

    6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
  • Page 43 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the lower feed roller by hand in order to feed an inch of media between the feed rollers.

  • Page 44: Clearing Media Jam (J-03)

    6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
  • Page 45 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the lower feed roller by hand until the lead edge of the media is visible in the center of the viewing hole.

  • Page 46: Clearing Media Jam (J-04)

    6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
  • Page 47 Green Knob XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the green knob in the clockwise direction in order to feed an inch of media between the feed rollers.

  • Page 48: Clearing Media Jam (J-05)

    6. Remove any media from the inside of the printer. 7. Close and latch the drawers and Manual Bypass Shelf. 8. Reload the media on the Manual Bypass Shelf, curl side down. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...

  • Page 49: Clearing Media Jam (J-11 & J-12)

    Handle Cutter handle Inner Transport handle Down Lock XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a jam J-11 occurs, the media jams on the Inner Transport Assembly. Exit Copy Density When a jam J-12 occurs, the media jams underneath the Drum.
  • Page 50 11. If the leading edge is not sufficiently square, perform the automatic Initial Cut by pressing the [Select] key to select the appropriate drawer, and then pressing [Cut] key. Approximately 9.5” (240mm) media will be cut and fed from the printer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 51: Clearing Media Jam (J-13 & J-14)

    Clearing Media Jam (J-13 & J-14) Fuser Handle Cutter handle Inner Transport handle Down Lock XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a jam J-13 or J-14 occurs, the media jams in the Fuser Section. Exit Copy Density Exit Copy Density 1.

  • Page 52: Clearing Media Jam (J-22)

    Approximately 9.5” (240mm) media will be cut and fed from the printer. 14. Press the [Online] Key to return the printer Online (LED On). Exit Copy Density 1. Remove the jammed media from the Stacker. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...

  • Page 53: Error Codes

    There is an LED Head cleaning error. E-49 There is a developer position motor error. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a printer error “E-XX” occurs, follow the instructions below and check the entire paper path for jams. If the problem cannot be solved, follow the “Calling For Service”...

  • Page 54: Door Open Errors (U-Xx)

    After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets. This is normal. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Error Code Error Cord...

  • Page 55: Image Quality Problem Solving

    Lines or banding on prints in the print direction Light or fuzzy image on film Trail edge deletions XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Use the chart below as an aid to identifying and solving a variety of image quality problems. Cause Solution 1.
  • Page 56 PROBLEM SOLVING This page is intentionally blank XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 57: User Modes

    Enter Online Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides information for the 11 User Modes available on the Xerox Wide Format 721P Printer. User Mode 1: Test Print User Mode 2: Date and Time...
  • Page 58 The test print begins and “000” on the Status Display flashes. When the printer finishes the test print, “000” on the Status Display stops flashing. 4. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 59: User Mode 2 (Date And Time Setting) "U2

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Enter User Mode 2 to set the correct date and time. Note: Although there will be no performance problems if the date and time are incorrect, the printer automatically records the date and time errors occur.
  • Page 60 [ <-- ] Key again will display the corrected time. Example: 12:00 and 30 seconds. Pressing the [ <-- ] Key again will display the corrected date. Example 2002, May 31 10. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 61: User Mode 3 (Low Power Saver Mode) "U3

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL If the Low Power Saver Mode is enabled, the printer reduces power to the Printer Fuser Assembly from 178°C to 100°C after a predetermined period of inactivity. If the printer does not receive a print job or copy job for the time selected in this mode the printer will enter the Low Power Saver Mode to save power consumption.
  • Page 62 NOTE: After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets. This is normal. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 63: User Mode 4 (High Power Saver Mode) "U4

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When the High Power Saver Mode is enabled, the printer switches off power to the Printer Fuser Assembly after a predetermined time of inactivity. If the printer does not receive a print job or a copy job for the time selected in this mode, the printer will enter the High Power Saver Mode to save power consumption.
  • Page 64 NOTE: After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets. This is normal. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 65: User Mode 5 (Media Cut At Power On) "U5

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL You can enable an Initial Media Cut at Printer Power On. If this feature is enabled, the printer will feed and cut 240mm of all roll media when you switch on the machine.

  • Page 66: User Mode 6 (Detack Lamp Control Mode) "U6

    The value in the display will change to 0 (OFF) The range is 1 – On and 0 - Off NOTE: Factory default is “0”, Off. 4. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 67: User Mode 7 (Attention Beeper Enable Mode) "U7

    Menu Menu Menu XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This mode controls a beeper sound whenever the printer needs attention, for example out of paper or out of toner. The beeper will switch off when the situation is corrected. The beeper can also be temporarily switched off by pressing the * key.

  • Page 68: User Mode 8 (Custom Setting Plain Paper) "U8

    2.) Press the ® or ¬ key to change the value to 1 (ON) Standard Setting - 0 Custom Setting - 1 3) Press [Enter] key to store the value. 4) Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 69: User Mode 9 (Custom Setting Vellum/Tracing Paper) "U9

    Menu Enter Menu Enter XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This mode switches between the standard setting for vellum/tracing paper and the custom setting for tracing paper. This feature enables the Service Representative to custom set the printer for a brand of vellum/tracing paper that has different handling characteristics.

  • Page 70: User Mode A (Custom Setting Film) "Ua

    2.) Press the ® or ¬ key to change the value to 1 (ON) Standard Setting - 0 Custom Setting - 1 3) Press [Enter] key to store the value. 4) Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

  • Page 71: User Mode B (Image Enhancement) "Ub

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The Image Enhancement Mode is used to improve reproduction of gray scale. Increasing the setting of this feature increases the density of single pixels. There can be, however, a noticeable overall degradation in gray scale images as the setting is increased.
  • Page 72 800 Phillips Road Building 845-17S Webster, New York 14580-9791 ©Xerox Corporation 2003. All rights reserved. Printed in the United States of America XEROX®, Xerox Wide Format 721P Engineering Printer, AccXES, and acronym, XEROX, are trademarks of XEROX CORPORATION. 701P39415 4/2003...

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