Resource Paqs; Proliant Support Packs; Operating System Version Support; Change Control And Proactive Notification - HP DL360 Reference And Troubleshooting Manual

82 HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide

Resource Paqs

Resource Paqs are operating system-specific packages of tools, utilities, and
information for HP servers running certain Microsoft® or Novell operating
systems. The Resource Paqs include utilities to monitor performance, software
drivers, customer support information, and whitepapers on the latest server
integration information. Refer to the Enterprise Partnerships website
(http://h18000.www1.hp.com/partners), select Microsoft or Novell, depending
on the operating system, and follow the link to the appropriate Resource Paq.

ProLiant Support Packs

PSPs represent operating system specific bundles of ProLiant optimized drivers,
utilities, and management agents. Refer to the PSP website
(http://h18000.www1.hp.com/products/servers/management/psp.html).

Operating System Version Support

Refer to the operating system support matrix (http://www.hp.com/go/supportos).

Change Control and Proactive Notification

HP offers Change Control and Proactive Notification to notify customers 30 to
60 days in advance of upcoming hardware and software changes on HP
commercial products.
For more information, refer to the HP website
(http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html).

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand your
standard product warranty with easy-to-buy, easy-to-use support packages that
help you make the most of your server investments. Refer to the Care Pack
website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).