Diagnostic Steps - HP DL360 Reference And Troubleshooting Manual

Diagnostic Steps

To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start Diagnosis Flowchart (on page 91)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General Diagnosis
Flowchart (on page 92)." The General Diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
Start Diagnosis Flowchart (on page 91)
General Diagnosis Flowchart (on page 92)
Power-On Problems Flowchart (on page 95)
POST Problems Flowchart (on page 98)
OS Boot Problems Flowchart (on page 100)
Server Fault Indications Flowchart (on page 102)
The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.
Start Diagnosis Flowchart
Use the following flowchart to start the diagnostic process.
Item
1
2
3
4
5
Refer to
"General Diagnosis Flowchart (on page 92)"
"Power-On Problems Flowchart (on page 95)"
"POST Problems Flowchart (on page 98)"
"OS Boot Problems Flowchart (on page 100)"
"Server Fault Indications Flowchart (on page 102)"
Troubleshooting 91