Troubleshooting Tips - Cisco CDE 220 Series Hardware Installation Manual

CDE280 and CDE285 Troubleshooting Tips
The Cisco Integrated Management Controller (CIMC) is the management service for the CDE280
Service Engine. CIMC runs within the server.
You can use a web-based GUI or SSH-based CLI to access, configure, administer, and monitor the server.
Almost all tasks can be performed in either interface. The results of tasks performed in one interface are
automatically displayed in another.
This document provides some CIMC troubleshooting tips and common troubleshooting scenarios for
CDE280 Service Engine.
This appendix contains the following sections:
•
The troubleshooting tips for CDE285 is similar to CDE280. For the latest information on using the
Note
CIMC for troubleshooting, see
Configuration Guide, Release 2.0
GUI Configuration Guide, Release

Troubleshooting Tips

This session provides common troubleshooting tips on CDE280 service engine.
Obtaining Show Tech Support to TAC
Perform this task when requested by the Cisco Technical Assistance Center (TAC). This utility creates
a summary report containing configuration information, logs, and diagnostic data that will help TAC in
troubleshooting and resolving a technical issue.
This show tech support is available from GUI and CLI to tftp upload a tech support file for offline
analysis.
To obtain show tech via GUI, do the following:
In the Navigation pane, click the Admin tab.
Step 1
From the Admin tab, click Utilities.
Step 2
In the Actions area of the Utilities pane, click Export Technical Support Data.
Step 3
Troubleshooting Tips, page D-1
Cisco Content Delivery Engine 205/220/250/280/285/420/460/475 Hardware Installation Guide
A P P E N D I X
Cisco UCS C-Series Servers Integrated Management Controller CLI
and Cisco UCS C-Series Servers Integrated Management Controller
2.0.
D
D-1