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20CC User Guide
Making External Calls
The system may apply call barring to some or all external numbers. You can bar your phone by wrong
passcode entry (see The Phone Passcode).
To dial an external call:
1. Dial the external number. There is no need to dial a Prefix for an external call unless your System
Administrator has specified otherwise.
•
If the phone displays ENTER ACCOUNT then you need to enter an account code before
dialling the external number, see If ENTER ACCOUNT or NO ACCOUNT Appears.
2. If "NO ACCOUNT CODE" appears, see If ENTER ACCOUNT or NO ACCOUNT Appears.
Making Calls from the INDeX Directory
Your phone can display an index of telephone extension names from which you can select and make
calls. It can also display entries in the IP Office directory for external calls.
•
Note:
This feature can work in two modes, Classic or Dial Name mode (the default). Contact your
System Administrator if unsure which mode your telephone system uses.
To make a call using the INDeX: (Dial Name Mode)
1. Press INDeX for an internal call or SPEED DIAL and then INDeX for an external call.
2. Using the letter keys, start dialing the name that you want, eg. for names starting with John dial
5646. Ignore any spaces in the name.
3. The display will show the first match to the letters entered so far. Either enter further letters or:
•
Press the
far.
•
Press CYCLE to display any alternate set of matches, ie. dialing 527 matches names
starting with JAS (ie. Jason) or KAR (ie. Karl).
•
If NO MATCH is displayed press PREVIOUS to go back a step.
4. When the name required is displayed, press CALL, otherwise to exit press ANSWER
RELEASE.
To make a call using the INDeX: (Classic Mode)
1. Press INDeX for an internal call or SPEED DIAL and then INDeX for an external number.
2. Press the key matching the 1
beginning with L, press the JKL key 3 times.
•
To move through the names beginning with L, press the -keys on the right and left of the
current name.
•
To skip forward 10 names, press SKIP.
•
To select another letter, press a letter key.
3. To dial the name/number shown, press CALL, otherwise to exit press ANSWER RELEASE.
20CC Telephone User Guide
IP Office
keys on either side of the current name to display the other matches found so
st
letter of the name you want. For example, to display names
40DHB0002UKAJ Issue 6b (2nd December 2004)
Page 4
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