Avaya 2410 End User Manual

Digital telephone
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Avaya 2410 Digital Telephone
End User Guide
2410 Digital Telephone End User Guide | 1 |
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Summary of Contents for Avaya 2410

  • Page 1 Avaya 2410 Digital Telephone End User Guide 2410 Digital Telephone End User Guide | 1 | P a g e...
  • Page 2: Table Of Contents

    Dialing Conventions ........................... 17   Redial ..................................19   Tones and Their Meanings............................ 19   Troubleshooting ..............................20   Glossary ................................21   Access Codes ................................ 22   2410 Digital Telephone End User Guide | 2 | P a g e...
  • Page 3: About Your Telephone

    About Your Telephone The 2410 Digital Telephone is a multi-line digital telephone for use with an Avaya call processing system. It is designed to put convenient features and capabilities at your fingertips, including: • a large display —that allows you to view call appearance/feature button labels, the call log, speed dial lists, and call identifier information.
  • Page 4 1) Call appearance/feature buttons — For accessing incoming/outgoing lines and programmed features. An underscore indicates the currently selected call appearance. 2) Display — This area shows status for the call appearances, information for a call, information provided by the Avaya call server, and the Home, Speed Dial, Call Log, and Options screens.
  • Page 5: The Home Screen

    The Home screen, which consists of two pages, displays the available call appearance/feature buttons, caller ID information, the current date and time, softkeys, and information provided by the Avaya call processing system. In general, you use the Home screen to perform standard call handling. Six call appearance/feature buttons are displayed on each page of the Home screen (as shown in Figure 2).
  • Page 6: Navigating In The Home Screen Pages

    The call you are currently handling. If you have a bridged call Active appearance on your telephone, this icon will appear when that appearance is active. A call currently on hold. On hold 2410 Digital Telephone End User Guide | 6 | P a g e...
  • Page 7: Status Icons For Feature-Specific Applications

    Hang up, get dial tone, and return to Step 1. 2410 Digital Telephone End User Guide | 7 | P a g e...
  • Page 8: Feature Finder

    Allows you to have the telephone automatically dial calls to telephone numbers stored in your personal directory. Redial Automatically redials the last number that you dialed. Use to save time in redialing a busy or unanswered number. 2410 Digital Telephone End User Guide | 8 | P a g e...
  • Page 9: Hold

    3. When you hear a dial tone, dial the extension at which you parked the call. 4. If returning to a call parked at your telephone, dial your own extension. 2410 Digital Telephone End User Guide | 9 | P a g e...
  • Page 10: Call Pickup

    Note: If you have console permission and are not forwarding your own calls, dial the extension number whose calls are to be forwarded. You will receive dial tone. 2. Dial the extension or phone number where calls are to be sent. {confirmation tone} 2410 Digital Telephone End User Guide | 10 | P a g e...
  • Page 11: Send All Calls

    For incoming calls—calling party name and telephone number (if this information is available from the call processing system). Note that the caller’s name may be abbreviated if it is longer than 16 characters. 2410 Digital Telephone End User Guide | 11 | P a g e...
  • Page 12: Working In The Call Log Summary Screen

    The Call Log Detail screen, which is accessed from the Call Log Summary screen, allows you to: • View additional information, such as call type and the date and time that the call was processed. 2410 Digital Telephone End User Guide | 12 | P a g e...
  • Page 13: Working In The Call Log Detail Screen

    4. To view information about a specific entry, press the button corresponding to the entry. The Call Log Detail screen for this entry is displayed. 5. Press to return to the Home screen. 2410 Digital Telephone End User Guide | 13 | P a g e...
  • Page 14: Priority Calling

    1. Press Priority. 2. Wait for the called party to answer. Note: If you still receive a call waiting ringback tone, wait a few minutes and try again. 2410 Digital Telephone End User Guide | 14 | P a g e...
  • Page 15: Message

    You can make a call directly from this screen by pressing the button associated with a displayed entry. The figure below shows a sample Speed Dial screen. 2410 Digital Telephone End User Guide | 15 | P a g e...
  • Page 16: Working In The Speed Dial Screen

    Note: Keep in mind that whenever you are working in the Speed Dial screens (adding, editing, and deleting speed dial entries), you cannot use the telephone dialpad for dialing. 2410 Digital Telephone End User Guide | 16 | P a g e...
  • Page 17: Managing Your Speed Dial List

    To add speed dial entries to your personal directory: 1. From the Home screen, press the SpDial softkey. 2410 Digital Telephone End User Guide | 17 | P a g e...
  • Page 18 To return to the Edit screen without saving your entries, press the Cancel softkey. To return to Page 1 of the Home screen without saving your entries, press 2410 Digital Telephone End User Guide | 18 | P a g e...
  • Page 19: Redial

    If you hear this tone, you may wish to activate Automatic Callback. confirmation Three short bursts of tone; indicates a feature activation or 2410 Digital Telephone End User Guide | 19 | P a g e...
  • Page 20: Troubleshooting

    1. Check the line cord to make certain that it is securely buttons. connected at both ends. 2. If there is still a problem, see your system manager. 2410 Digital Telephone End User Guide | 20 | P a g e...
  • Page 21: Glossary

    1-, 2-, or 3-digit list item. extension A dialing number of 1 to 5 digits assigned to each phone connected to your Avaya switch. feature A special function or service, such as Conference, Hold, Send All Calls, etc.
  • Page 22: Access Codes

    A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call Access Codes Feature Code Answer Back Call Forward Call Forward Cancel Call Park Call Pickup Priority Calling Send All Calls Send All Calls Cancel 2410 Digital Telephone End User Guide | 22 | P a g e...

Table of Contents