Uniden DCT5280 Owner's Manual page 75

Symptom
The Caller ID does not display.
You cannot register the
handset at the base.
The handset doesn't communicate
with the base or other handsets.
The handset or the base can't join
the conversation.
The answering system does not work. • Make sure the base unit is plugged in.
Messages are incomplete.
After a power failure, the outgoing
message is deleted.
No sound on the base unit
speaker during call monitoring
or message playback.
Cannot access remote call-in features • Make sure you are using the correct PIN number.
from another touch-tone phone.
Time stamp cannot be heard.
If you still have a problem.
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current.
• Please make sure your batteries are charged at least 10 minutes
(see "Register the Handset" on page 65).
• Remove the base ID (see "Replacing the Base Setting" on page 30) and
register the handset (see "Register the Handset" on page 65).
• Only 4 handsets can be registered to the base.
• Remove the base ID (see "Replacing the Base Setting" on page 30) and
register the handset (see "Register the Handset" on page 65).
• Make sure that you have registered all handsets (DCX520 only).
• Make sure that more than 3 handsets (or 2 handsets when the base is used for
the conference) are not in use.
• When recording a conversation, the 2nd handset (or the base) cannot join
the conversation.
• Make sure that the answering system is turned On.
• Make sure that the message record time is not set to Announce only
(see page 55).
• The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.
• Record your greeting again. The default message should remain.
• Adjust the speaker volume on the base unit.
• Make sure the call screen feature is set to On.
• Make sure that the touch-tone phone you're using can transmit the tone
for at least two seconds. If it cannot, you may have to use another phone to
access your phone.
• Make sure you have set the time (see "Setting Day and Time" on page 29
or "Setting the Time" on page 54).
• Call our customer hotline at 1-800-297-1023.
Suggestion
T R O U B L E S H O O T I N G [ 73 ]