Toyota AVENSIS Manual page 636

636
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting any
authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
●
If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional. (→P. 122)
●
Vehicles with smart entry & start system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional immediately. (→P. 122)
The doors cannot be locked or unlocked
●
Is the key battery weak or depleted? (→P. 489)
●
Vehicles with smart entry & start system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (→P. 215)
●
Vehicles with smart entry & start system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●
The function may not operate properly due to the condition of the radio
wave. (→P. 123, 152)
The rear door cannot be opened
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 136)