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Samsung Office DECT 8000 Installation And Programming Manual

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SAMSUNG
Office DECT 8000
Installation and
Programming
Manual

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Summary of Contents for Samsung Office DECT 8000

  • Page 1 SAMSUNG Office DECT 8000 Installation and Programming Manual...
  • Page 2 Publication Information Samsung Telecoms reserves the right without prior notice to revise in- formation in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engineering and manu- facturing may warrant.
  • Page 3 2001 05 28 D Norton David Norton / Managing Director (place and date of issue) (name and signature of authorized person) For other declarations relevant to DCS and DCS Compact II systems, refer to the Samsung Telecoms website at: www.samsung-telecoms.co.uk...
  • Page 4 Intended Use This DECT telephone handset is intended to communicate with a Samsung telephone system, where such a tele- phone system is provided with the appropriate DECT interface. It allows the user to make and receive voice calls. An optional ear-microphone (headset) unit can be connected. The telephone is powered by an integral battery...

  • Page 5: Table Of Contents

    DECT Base Station (DBS) ..........................2-4 3 3 3 3 Chapter Chapter Chapter Chapter Site Survey with Site Survey with Site Survey with Office DECT 8000 ....................................3 3 3 3- - - - 1~3 ....
  • Page 6 Appendix Appendix Appendix Appendix Office DECT 8000 Handset Test Mode Description ..........B B B B - - - - 1~ ......1~B B B B - - - - 2 2 2 2 Running Test Mode............................B-1...
  • Page 7 This overview provides instructions for using a Digital European Cordless Telecommunications (DECT) system with the Samsung DCS or DCS Compact II keyphone system. In this manual, the DCS system is referred to as “DCS” and the DCS Compact II system is referred to as “Compact II.”...

  • Page 8: What Is Dect

    Chapter 1 1–2 DECT System Overview What is DECT ? History DECT was born in 1988 when the European Conference of Postal and Telecommunications Ad- ministrations (known as CEPT) decided to standardise on a Pan-European cordless communica- tion format which would operate just below 2GHz. Later in 1988 the ownership of the DECT stan- dard was handed over to the European Telecommunications Standards Institute (ETSI) which has been responsible for the development of the standard since then.

  • Page 9: Dect Time Slot And Frame Structure

    1–3 DECT Time Slot and Frame Structure 1 TDMA frame 24 timeslots (10mS) Fix to Portable Portable to Fix FRAME 8 9 10 11 0 8 9 10 11 417µs 28µs 340µs 49µs SLOT Sync,-Field(32bits) D-Field(388bits) Guard-Space(56bits) 56µs 278µs 3µs 3µs D-Field B-Field (320bits)
  • Page 10 Chapter 1 1–4 DECT System Overview Handover Handover Handover Handover This is a function/procedure that handles the physical channel changes between slots or cells. To make a seamless handover between a DBS and a handset, a new channel needs to be set up and a connection made using the new channel.

  • Page 11: List Of Abbreviations

    European Conference of Postal and TDMA Time Division Multiple Access Telecommunications Administrations Voltage Controlled Oscillator DECT Base Station DCS (1) Digital Communications System (Samsung) DCS (2) Dynamic Channel Selection DECT Digital European Cordless Telecommunications Digital Signal Processing DTMF Dual Tone Multi Frequency...

  • Page 12: Base Station Interface (Bsi) Card

    2–1 Chapter DECT System Components Base Station Interface (BSI) Card The BSI card is designed to support communication between the DCS system and DECT base sta- tions (DBS). There are three types of BSI card: 3BSI, 4BSI, and 8BSI. Characteristics 3BSI 4BSI 8BSI...

  • Page 13: 4Bsi Card

    Chapter 2 2–2 DECT System Components 3BSI Card 4BSI Card The 4BSI card can only be installed in a DCS system. The 4BSI card can connect up to four DBSs. Each DBS can have four simultaneous calls and, therefore, 16 simultaneous calls can be estab- lished via one 4BSI card.

  • Page 14: 8Bsi Card

    2–3 Champ Connector The champ connector is used for connecting with DBSs. 8BSI Card The 8BSI card can only be installed in a DCS system. The 8BSI card has more features and more enhanced performance than the 4BSI card. Each 8BSI card can connect up to eight DBSs and have 32 simultaneous calls (four per DBS). 48 DECT handsets can be registered to a single card.

  • Page 15: Dect Base Station (Dbs)

    Chapter 2 2–4 DECT System Components DECT Base Station (DBS) The DBS is installed as a wireless base station for the DECT integrated wireless system. The DBS performs the lower MAC of the DECT protocol through a radio link. Handset communication is enabled by interfacing TCM (Time Compression Multiplexed) with the keyphone system.

  • Page 16: Considerations

    A great deal of time and effort can be saved if simulation devices or measuring devices are available. If no measuring devices are available, the DBS and an Office DECT 8000 handset can be used to measure the strength of radio signals.
  • Page 17 Chapter 3 3–2 Site Survey with Office DECT 8000 ! Take into account radio interference caused by objects such as trees, walls and glass. Try to install in an open environment where masking by objects is minimised. Refer to Table 2 for details.

  • Page 18: Before Starting The Site Survey

    Coverage Estimation Coverage Estimation The available “link budget” of the Samsung DCS system is 40dB. The DCS system guarantees good communication quality and allows the user to move around if the "path loss" and "insertion loss" are less than the "link budget".

  • Page 19: Site Survey Procedure

    3. Connect the power cord to the keyphone system. 4. Set the DECT system parameters. 5. Register selected Office DECT 8000 handsets to the DBS. Refer to Chapter 4, Installation, for full details of all these procedures. Site Survey Procedure Before you start cell planning, the coverage estimation for the site should be completed and the possible DBS locations indicated on the site map.

  • Page 20: Checklist For Survey Data

    3–5 5. Move away from the DBS and check the RSSI value until it reads A0. Stop and mark this as the border of the cell on the map. Note that: When measuring RSSI values, hold the handset away from your body, pause for 2–3 seconds, take a reading and move on.

  • Page 21: Reporting Site Survey Results

    Chapter 3 3–6 Site Survey with Office DECT 8000 Radio Coverage Radio Coverage Radio Coverage Radio Coverage List areas where radio coverage is not necessary or which are to be excluded from radio coverage. Also list areas where radio coverage is not feasible or requires specific DBSs.
  • Page 22 3–7 DECT Survey Report Form DECT Survey Report Form DECT Survey Report Form DECT Survey Report Form Number: Date: From : [Survey Engineer] To : [Customer Installation Engineer] 1. SITE [full address of site] 2. Survey Engineers [name and addresses of engineer(s) who executed the survey] 3.

  • Page 23: Example Cell Planning Results

    Chapter 3 3–8 Site Survey with Office DECT 8000 Example Cell Planning Results Survey Map of the 1 Survey Map of the 1 st st st st F F F F loor loor Survey Map of the 1 Survey Map of the 1...
  • Page 24 3–9 Survey Map of the 2 Survey Map of the 2 F F F F loor loor Survey Map of the 2 Survey Map of the 2 loor loor...
  • Page 25 Chapter 3 3–10 Site Survey with Office DECT 8000 Survey Survey M M M M ap of the 3 ap of the 3 rd rd rd rd F F F F loor loor Survey Survey ap of the 3 ap of the 3...

  • Page 26: Installation Procedure

    4–1 Chapter Installation Installation Procedure In this chapter you are taken through the following procedures: 1. Installing the BSI card in the keyphone system. 2. Connecting the BSI card to the DBS. 3. Installing the DBS. 4. Registering the DECT handsets with the DBS(s). In practise, the normal sequence of activity would be to install the BSI card, connect to a DBS, register some handsets and carry out the site survey to establish the optimum DBS locations (as described in Chapter 3).

  • Page 27: Installing Bsi Card

    Chapter 4 4–2 Installation Installing the BSI Card Installing 3BSI Card in Compact II 1. Check that there is no damage to the card. 2. Using a flat-bladed screwdriver, remove the two screws securing the front cover of the Compact II system and remove the cover.

  • Page 28: Installing 4Bsi And 8Bsi Card In Dcs

    ISDN cards such as a PRI or BRI card use the external clock from the public network. Therefore, when a Samsung DECT system uses PRI or BRI, the system must synchronize with the external clock as a slave. A BSI card also uses the same clock as ISDN cards. The Samsung DECT system determines the clock priority according to the card type and the slot position.
  • Page 29 Chapter 4 4–4 Installation 4. Place the card in the selected slot and pull out the two ejectors on the card front panel as shown in the diagram below. 5. Push the card into the slot until the ejectors are positioned at the slot entrance. Push down the ejectors to fix the card firmly on the backplane board.
  • Page 30 4–5 Installing 8BSI Card in DCS The 8BSI card can only be inserted in an odd-numbered slot (Slot 1, 3, or 5) and the next slot must be left empty. Insert the card into the DCS system as follows. 1. Check that there is no damage to the card. 2.

  • Page 31: Connecting Bsi Card And Dbs

    Chapter 4 4–6 Installation Connecting BSI Card and DBS Cable Requirements The DECT system performs best when both pairs of the twisted-pair cables have the same charac- teristics. The system supplies voltage to the DBS using the ‘phantom feeding’ method. Even if one line of a pair is broken, the voltage feed is maintained.
  • Page 32 4–7 Champ Connector RJ-45 Connector To the BSI Card " To the DBS The pin configuration of the champ connector depends on the type of BSI card. The following shows the pin configuration for the RJ-45 connector and champ connector for each system.
  • Page 33 Chapter 4 4–8 Installation 3BSI (installed in Compact II system) 3BSI (installed in Compact II system) 3BSI (installed in Compact II system) 3BSI (installed in Compact II system) RJ-45 Connector Champ Connector Slot Port Signal Colour Pin No Pin No D channel data S Pu Sync line...
  • Page 34 4–9 4BSI 4BSI 4BSI 4BSI (installed in DCS system) (installed in DCS system) (installed in DCS system) (installed in DCS system) RJ-45 Connector Champ Connector Port Signal Colour Pin No Pin No D channel data Sync line Bn W D channel data W Bn Sync line D channel data...
  • Page 35 Chapter 4 4–10 Installation 8BSI 8BSI 8BSI 8BSI (installed in DCS system) (installed in DCS system) (installed in DCS system) (installed in DCS system) RJ45 Connector Champ Connector Port Signal Colour Pin No Pin No D channel data Sync line Bn W D channel data W Bn...

  • Page 36: Connecting Cable To Compact Ii

    4–11 Connecting Cable to Compact II Connect the champ connector of the twisted-pair cable to the P2 connector of the Compact II ba- sic cabinet or the P5 connector of the expansion cabinet as shown in the diagrams below. 3BSI – Compact II basic cabinet P2 connector 3BSI card 3BSI –...

  • Page 37: Connecting Cable To Dcs

    Chapter 4 4–12 Installation Connecting Cable to DCS Connect the champ connector of the twisted pair cable to the champ connector on the front panel of the 4BSI or 8BSI card. 4BSI / 8BSI – DCS Connecting Cable to DBS This should be done before you install the DBS on its wall-mount bracket.
  • Page 38 4–13 2. Push the cable into the groove below the LINK port so that the connector cannot be easily dis- connected accidentally. PO W ER LI N K P O W E L IN K 3. Attach a magnetic (ferrite) core to the cable at the location shown in the diagram below. Open the core, insert the cable, and close the core firmly.

  • Page 39: Installing Dbs

    Chapter 4 4–14 Installation Installing the DBS DBS installation is carried out only after the site survey has been completed to identify suitable locations (see Chapter 3). Switch off power to the DECT system and remove the power cord if nec- essary before starting installation.
  • Page 40 4–15 2. Use a power drill to drill holes on the marks you just have made. The holes should be at least 35mm deep with a diameter of about 5.5mm so that you can insert the rawl plugs easily. 3. Hammer the rawl plugs into the drilled holes. 4.

  • Page 41: Fixing A Dbs On The Wall-Mount Bracket

    Chapter 4 4–16 Installation Fixing a DBS on the Wall-Mount Bracket Before you fix the DBS to the wall-mount bracket, be sure that you have already connected the RJ-45 cable to the rear of the DBS. This is described in the previous section, Connecting BSI Card and DBS.

  • Page 42: Setting Dect System Parameters

    The following sections explain what you need to do. Setting DECT System Parameters Your Samsung DECT system must be identified to differentiate it from other DECT systems and to allow you to register handsets. Your system has two types of identifiers: the System ID and the Auth Code.

  • Page 43: Registering Handsets

    Office DECT 8000 Handset The PIN code is preset to “0000.” For instructions on how to change this, refer to “Changing PIN” on page 40 of the Samsung Office DECT 8000 User’s Manual. 4. Press the button to select 2:Register, then press the OK button.

  • Page 44: Mmc 202 : Change Feature Passcodes

    Chapter MMC Programming MMC 202 : Change Feature Passcodes D D e s c r i p t i o n e s c r i p t i o n Used to change the passcode for DECT handset registration (in MMC 744). The passcode is four digits long.

  • Page 45: Mmc 724 : Dial Number Plan

    Chapter 5 MMC Programming 724 : : Dial Number Plan D D e s c r i p t i o n e s c r i p t i o n Used to change the phone number of a DECT handset. P P r o g r a m r o g r a m K e y s K e y s...

  • Page 46: Mmc 738 : Clear Registration

    MMC 737 : : DECT System MMC 737 DECT System C C ode D D e s e s c r i p t i o n c r i p t i o n Used to identify your DECT system and the handsets you register with your system. The DECT System Code for your system is made up of two fields: the System ID which is three hexadecimal digits in the range 011 to 999;...
  • Page 47 Chapter 5 MMC Programming MMC 738 : Clear Registration MMC 738 Clear Registration D D e s c r i p t i o n e s c r i p t i o n Used for deleting previously registered information for DECT handsets. This MMC has two modes: FORCED mode Ÿ...

  • Page 48: Mmc 739 : Bsi Download

    MMC 739 : : BSI Download MMC 739 BSI Download D D e s c r i p t i o n e s c r i p t i o n Used to download a new version of the DBS software when you upgrade to a new version of BSI ROM. P P r o g r a m k e y s r o g r a m k e y s Volume Up/Down...

  • Page 49: Mmc 740 : Station Pair

    Chapter 5 MMC Programming MMC 740 : : Station Pair MMC 740 Station Pair D D e s c r i p t i o n e s c r i p t i o n Allows a DECT station to be assigned as a 'secondary' to a 'primary' DGP station (keyphone) in the system. This will allow all features to be set or cancelled from either station, and both will ring when the 'primary' receives a call.
  • Page 50 MMC 741 : : DB MMC 741 DB S Restart S Restart D D e s c r i p t i o n e s c r i p t i o n Used to restart a BSI card or DBS. When you use this MMC, the DBS/BSI will be restarted automatically. P P r o g r a m k e y s r o g r a m k e y s Volume Up/Down...

  • Page 51: Mmc 742 : Bsi Status

    Chapter 5 MMC Programming MMC 742 : : BSI Status MMC 742 BSI Status D D e s c r i p t i o n e s c r i p t i o n Shows the status of the BSI card. A A c t i o n / D i s p l a y c t i o n / D i s p l a y Press TRSF 742...

  • Page 52: Mmc 743 : Dbs Status

    MMC 743 : : DBS Status MMC 743 DBS Status D D e s c r i p t i o n e s c r i p t i o n Used for checking the status of the DECT base stations (DBS). A A c t i o n / D i s p l a y c t i o n / D i s p l a y Press TRSF 743...

  • Page 53: Mmc 744 : Dect Registration On/Off

    Chapter 5 5-10 MMC Programming MMC 744 : : DECT Registration On/Off MMC 744 DECT Registration On/Off D D e s c r i p t i o n e s c r i p t i o n Enables DECT handset registration on a DECT system. If this MMC is not executed and an attempt is made to register a DECT handset, an error message will be displayed.

  • Page 54: Mmc 745 : Bsi Carrier

    5–11 MMC 745 : : BSI Carrier MMC 745 BSI Carrier D D escription escription A base station uses one of 10 channels (FDMA technology). This MMC is used to allow or deny the use of each channel (carrier). By default, all carriers can be used by a base station. P P r o g r a m K e y s r o g r a m K e y s Volume Up/Down...

  • Page 55: Upgrading Software For Bsi Card And Dbs

    6–1 Chapter Maintenance Upgrading Software for BSI Card and DBS Upgrading Software for BSI Card 3BSI card 3BSI card 3BSI card 3BSI card Software for the 3BSI card is stored on a ROM chip on the card. Upgrading software simply in- volves replacing the existing ROM with a new version in the position shown below.
  • Page 56 Chapter 6 6–2 Maintenance Install a new ROM chip 3. Replace the cover and screws. 8BSI Card 8BSI Card 8BSI Card 8BSI Card Upgrade software for the 8BSI card is downloaded to your system via a console terminal. The con- sole terminal can be an ASCII terminal such as a VT-100 or VT-220, or a PC installed with a ter- minal emulation program (such as Windows HyperTerminal).
  • Page 57 6–3 Configuring the Console Terminal The console terminal should be set up with the following parameters: Emulation: VT-100/ANSI Compatible ps: 9600 Stop bit: 1 Data bit: 8 Parity bit: None Flow control: None On a PC, the software download procedure employs the HyperTerminal feature in Windows. This is described next.
  • Page 58 Chapter 6 6–4 Maintenance 5. You see the following <Phone Number> window. The console terminal is connected to the 8BSI card through a COM port (e.g. COM2). Select the relevant COM port in the “Connect using” list and click [OK]. 6.
  • Page 59 6–5 Downloading the Software 8BSI card software is upgraded by downloading the files BSIROM.HEX and DBSROM.HEX from the console terminal. First, copy these two hex files into a directory on the console terminal. Then, download the files to the BSI card as follows. 1.
  • Page 60 Chapter 6 6–6 Maintenance 5. The <Send Text File> window appears. Select the BSIROM.HEX file and click [OK] to begin downloading. 6. When downloading is complete, the following is displayed. ========== HEX FILE INFORMATION ========== HEX FILE START ADDR = 0x00110000 HEX FILE END ADDR = 0x001405FD HEX FILE TOTAL LEN = 0x000305FD...

  • Page 61: Upgrading Dbs Software

    6–7 9. Repeat steps 4 and 5, but this time select DBSROM.HEX to begin downloading the file to the 8BSI card. 10.When downloading is complete, press R. The following message will be displayed when the two hex files have been downloaded success- fully.

  • Page 62: Tools Required For Maintenance

    Chapter 6 6–8 Maintenance Tools Required for Maintenance The following tools are required to maintain your DECT system. Pair of long nose pliers Wire cutters Set of screwdrivers EPROM remover Anti-static wristband Multimeter LED Descriptions LEDs on the DBS LED Location & Cadence Meaning Left Centre...

  • Page 63: Troubleshooting

    Troubleshooting Problem Action Remarks Check the power module and power connector. Red LED on ROM card is Check the MP program ROM on the ROM card and SP not flashing ROM on the main board. Check the power to the DBS and display DGP (keyphone) If DGP is powered, check line connection between the BSI Left LED of DBS is OFF Use a multimeter...
  • Page 64 Chapter 6 6–10 Maintenance...
  • Page 65 6–11...
  • Page 66 Chapter 6 6–12 Maintenance...
  • Page 67 6–13...
  • Page 68 Chapter 6 6–14 Maintenance...
  • Page 69 6–15...
  • Page 70 Chapter 6 6–16 Maintenance...
  • Page 71 A–1 Appendix Open Site RSSI Level Distance (m) RSSI (dec) RSSI (hex)

  • Page 72: Appendix B Office Dect 8000 Handset Test Mode Description

    Figure B-1 Handset LCD display in test mode (1) Locked RFPI value. You will see an RFPI value, similar to “1001E56903”. In this example, “1001E” is the Samsung ID, “569” is the SYSTEM ID value entered via MMC 737, and “03” is the installed DBS number.

  • Page 73: Handset Factory Reset

    B–2 Appendix B Office DECT 8000 Handset Test Mode Descriptions (10) Slot number for a traffic channel. You will see this only when a traffic channel is established. (Range is 0–B.) (11) RSSI values for a traffic bearer. You will see this only when a traffic channel is established. (Range 00–FF.) (12) Number of attempts to establish a traffic channel for a call.
  • Page 74 Samsung Telecoms (U.K.) Limited Brookside Business Park, Greengate, Middleton, Manchester M24 1GS Tel: 0161 655 1100 Fax: 0161 655 1166...

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