Epson ColorWorks C6500Au Technical Reference Manual page 190

Status
Printed Colors Are If the printer is moved
Wrong after initial charging, the
specified colors may not
be output (colors may be
mixed) due to vibrations
and impacts.
Print position shifts The edge guide is not set
along the paper edge.
Paper is Smeared or The paper being used and
Smudged with Ink the Media Coating Type
setting differ.
If foreign matter is
adhered to the head, the
paper may be smeared
with ink.
If the platen vacuum is
insufficient for the paper,
the paper may rub against
the print head and be
smeared with ink.
Part of print data is The paper being used and
rimmed/Auto cut or the media definition (size
Peeling position is settings) do not match.
Incorrect
Shift of print and stop
position may occur
depending on the paper
used.
Cause
Run a head cleaning and check that colors are no longer mixed.
("Print Head Cleaning" on page
Check that the edge guide is properly set at the paper width posi-
tion. ("Loading Paper" on page
Check the paper being used and the Media Coating Type setting
of the printer driver.
Run a print head cleaning.
Depending on paper used, manual adjustment of the platen vac-
uum is required. Carry out the manual adjustment using the
printer driver following the steps below.
1. Display the [General] window of the printer driver.
2. Click [Advanced] in the [Media Settings] field.
The advanced settings window appears.
3. Select the check box for [Platen Vacuum Manual Adjustment] in
the [Paper Adjustment] field.
The manual adjustment is enabled.
4. Move the slide bar to adjust the platen vacuum.
If the paper and the media definition of the printer driver do not
match, printing may not be at the correct position.
Set the media definition correctly.
70)
Adjust the print start position using PrinterSetting.
adjustment" on page
Chapter3 Handling
Solution
180)
45)
("Printer Driver" on page 66)
("Print Head Cleaning" on page
("User-Defined Paper" on page
119)
180)
("Position
190