Epson ColorWorks C6500Au Technical Reference Manual page 187

Message
Information
You have not installed genu-
ine Epson ink cartridges.
Information
This ink cartridge is inapplica-
ble.
Maintenance Error
A maintenance box is not
installed.
Model number: SJMB6000/
6500
Maintenance Error
Cannot recognize the mainte-
nance box.
Model number: SJMB6000/
6500
(On the home screen)
The Maintenance Box is near-
ing end of its service life.
Maintenance Error
The Maintenance Box is at the
end of its service life.
You need to replace it.
Model number: SJMB6000/
6500
Information
Memory Full.
Document was not printed.
(On the home screen)
Maintenance Request:
Replace Parts Soon
XXXXXXXX
Meaning
The installed ink cartridges
are not genuine Epson car-
tridges.
The installed ink cartridges
are not the cartridges for this
printer.
A maintenance box is not
installed.
The printer cannot read the
information of the mainte-
nance box.
The maintenance box is near
full.
The printer cannot print
because the maintenance box
has no remaining amount of
space.
Printing is impossible because
the printer has run out of
memory.
The printer internal parts have
almost reached the end of
their service life.
Solution
For the best performance of the printer, it is recom-
mended to use genuine Epson ink cartridges. Use of
non-genuine Epson ink cartridges can adversely affect
the printer and print quality and prevent the printer
from realizing its maximum performance. Epson can-
not guarantee the quality and reliability of non-genu-
ine Epson products. Repairs for any damage or
breakdown of this product due to the use of non-gen-
uine Epson products will not be free of charge even if
the warranty period is still valid.
Because the installed ink cartridges are not the ones
for this printer, an error such as a cartridge detection
error may occur.
Install a new maintenance box.
("Replacing the Maintenance Box" on page
Reinstall the maintenance box.
If the error reoccurs, replace the maintenance box with
a new one.
("Replacing the Maintenance Box" on page
Prepare a new maintenance box to be replaced with
the near-full maintenance box.
When a message saying "The Maintenance Box is at
the end of its service life. You need to replace it." is dis-
played, replace the maintenance box.
Replace the maintenance box with a new one.
("Replacing the Maintenance Box" on page
Delete unnecessary files.
You will need to replace the parts.
Contact qualified service personnel for advice. When
contacting, tell the person the "XXXXXXXX" (a 6- or 8-
digit alphanumeric code).
This message cannot be cleared until the part is
replaced. If the part reaches the end of its service life,
printing is disabled.
Chapter3 Handling
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