Troubleshooting; A Message Is Displayed On The Operation Panel - Epson ColorWorks C6500Au Technical Reference Manual

Troubleshooting

A message is displayed on the operation panel.

Message
Information
Close the paper cover.
Information
Close the front cover.
Information
Close the release lever.
Information
Close the paper guide unit.
Information
Close the maintenance box
cover.
Information
Close the ink cartridge cover.
Information
Paper feed error.
Load the paper or change the
media source setting.
Information
Cannot detect the roll paper.
Reload the paper or change
the media detection setting.
Information
Cannot detect the fanfold
paper.
Reload the paper or change
the media detection setting.
(On the home screen)
Load paper.
Information
The size of the loaded paper is
incorrect.
Replace the paper.
Information
The roll paper is not loaded.
Meaning
The paper cover is open.
The front cover is open.
The release lever is open.
The paper guide unit is open.
The maintenance box cover is
open.
The ink cartridge cover is
open.
The loaded paper is different
from the [Media Source] and
[Media Form] settings.
The loaded paper is different
from the [Media Detect] set-
tings.
The loaded paper is different
from the [Media Detect] set-
tings.
There is no paper.
The media size differs from
the print data size.
The roll paper is not loaded.
Solution
Close the paper cover.
("Part Names and Functions" on page
Close the front cover.
("Part Names and Functions" on page
Close the release lever.
("Part Names and Functions" on page
Close the paper guide unit.
("Part Names and Functions" on page
Close the maintenance box cover.
("Part Names and Functions" on page
Close the ink cartridge cover.
("Part Names and Functions" on page
Use paper that matches the [Media Source] and
[Media Form] settings. Or change the [Media Source]
and [Media Form] settings to match them with the
loaded paper.
("Media Settings" on page 44)
Use paper that matches the [Media Detect] settings.
Or change the [Media Detect] settings to match them
with the loaded paper.
("Media Settings" on page 44)
Use paper that matches the [Media Detect] settings.
Or change the [Media Detect] settings to match them
with the loaded paper.
("Media Settings" on page 44)
Load paper.
("Loading Paper" on page 45)
Load media that matches the print area size. Or
change the print area to match it with the media size.
("Media Settings" on page 44)
Load roll paper.
("Loading Paper" on page 45)
Chapter3 Handling
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