Internet Access: Pppoe - ZyXEL Communications ZyWall 110 User Manual

2.1.3 Internet Access: PPPoE

2.1.3.1 ISP Parameters
• Type the PPPoE Service Name from your service provider. PPPoE uses a service name to identify and
reach the PPPoE server. You can use alphanumeric and -_@$./ characters, and it can be up to 64
characters long.
• Authentication Type - Select an authentication protocol for outgoing connection requests. Options
are:
• Chap/PAP - Your Zyxel Device accepts either CHAP or PAP when requested by the remote node.
• Chap - Your Zyxel Device accepts CHAP only.
• PAP - Your Zyxel Device accepts PAP only.
• MSCHAP - Your Zyxel Device accepts MSCHAP only.
• MSCHAP-V2 - Your Zyxel Device accepts MSCHAP-V2 only.
• Type the User Name given to you by your ISP. You can use alphanumeric and -_@$./ characters, and
it can be up to 31 characters long.
• Type the Password associated with the user name. Use up to 64 ASCII characters except the [] and ?.
This field can be blank.
• Select Nailed-Up if you do not want the connection to time out. Otherwise, type the Idle Timeout in
seconds that elapses before the router automatically disconnects from the PPPoE server.
2.1.3.2 WAN IP Address Assignments
• WAN Interface: This is the name of the interface that will connect with your ISP.
• Zone: This is the security zone to which this interface and Internet connection will belong.
• IP Address: Enter your (static) public IP address. Auto displays if you selected Auto as the IP Address
Assignment in the previous screen.
• First / Second DNS Server: These fields display if you selected static IP address assignment. The Domain
Name System (DNS) maps a domain name to an IP address and vice versa. Enter a DNS server's IP
address(es). The DNS server is extremely important because without it, you must know the IP address
of a computer before you can access it. The Zyxel Device uses these (in the order you specify here) to
resolve domain names for VPN, DDNS and the time server. Leave the field as 0.0.0.0 if you do not want
to configure DNS servers. If you do not configure a DNS server, you must know the IP address of a
machine in order to access it.
2.1.3.3 Possible Errors
• Check that you're using the correct PPPoE Service Name and Authentication Type.
• Make sure that your Internet access information uses PPPoE as the WAN connection type. Re-enter
your PPPoE user name and password exactly as given. If it fails again, check with your Internet service
provider or administrator for correct WAN settings and user credentials.
• If you were given an IP address and DNS server information as part of your Internet access
information, re-enter them exactly as given. If it fails again, check with your Internet service provider
or administrator for correct IP address, subnet mask and gateway address and other WAN settings.
Chapter 2 Initial Setup Wizard
ZyWALL USG Series User's Guide
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