Capitolo 9 - Guarantee - Pentair Pool Products Nocchi R4TE Use And Maintenance Manual

CHAPTER 9 – GUARANTEE
This device is covered by legal guarantee based on the current standards in force for the country of purchase, relating to
manufacturing malfunctions and defects and/or those of the material used. The guarantee is limited to repairs or
replacements, in the assistance centres authorised by PENTAIR WATER ITALY Srl, for the pump or parts deemed
malfunctioning or faulty. The components subject to wear, for example, the mechanical seal and counter face, rings and
seals, rotors and hydraulic parts and membrane and electric cables are guaranteed for a period not exceeding their
useful life. For the correct use and duration of the product, as well as to avail of your right to guarantee, it is necessary to
have parts serviced based on their use by authorised assistance centres, as well as their possible replacement. To
exercise your right to guarantee, in the case of malfunctioning, directly contact the authorised dealer and/or the
assistance centre. Possible notification of the faulty product must be sent immediately after finding the anomaly and
within and not after the terms specified by law. The right to guarantee runs from the date of purchase and must be proven
by the purchaser by presenting the proof of purchase document: receipt, invoice or delivery document. The guarantee is
forfeited: if the fault is caused by incorrect treatment or operations or incorrect implementation or storage, incorrect
electrical or hydraulic connections or no or inadequate protection or if the system or installation of the device was not
carried out correctly - if the fault is due to acts of God or other external or uncontrollable factors - if the product is used
with abrasive or corrosive liquids or different from those authorised or are incompatible with the materials used in the
construction of the pumps - in relation to product use, those beyond the plaque limits or conditions not allowed and
intervention by the purchaser or unauthorised personnel to fully or partially dismantle the product, as well as changes
made or tampering - if the materials are damaged due to normal wear - and any use different from those indicated in the
use and maintenance manual is not guaranteed if not expressly indicated in writing by the manufacturer. We recommend
you carefully read the instructions booklet in advance. Warning: If your device doesn't work, check the fault is not caused
for other reasons, for example a power supply cut to the control or command device or mishandling.
Remember to attach the following documentation to the faulty device: receipt of purchase (invoice, receipt) and a detailed
description of the fault.
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