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Product Overview > Features > Service Features > Applying New Connectors
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Jam/Error Code Display Specifications
Jam Code
"Jam Code" and "Location Code" are displayed on the screen (*) when a paper jam occurs.
Error Code
In addition to "Error Code", "Location Code" is displayed on the screen when an error occurs.
Service Advantage
When a paper jam/error is reported from the user:
The location (device) causing the paper jam/error can be recognized before the service
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technician is sent to the user site.
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The cause of trouble and the remedy can be assumed before the service technician is sent
to the user site.
Depending on the cause of the paper jam (e.g.: paper jam caused by wrong operation by
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the user), support can be completed by the phone or e-mail. (Visiting to the user site is not
necessary.)
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Product Overview > Features > Service Features > Applying New Connectors
aabbbb
aa : location
bbbb : jam code
F-1-10
F-1-10
Exxxxxx-yyyy-aa
xxxxxx : error code
yyyy : sub-code
aa : location
F-1-11
F-1-11
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Applying New Connectors
Newly-configured connectors are used as some connectors on each controller PCB.
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Purpose
To prevent the communication error caused by the following:
Loose/removed connector due to vibration during transportation
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Half-inserted connector at the time of servicing
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Features
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Easy to hold because the overall height of the housing is high
Connector can be inserted with less force.
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Lever lock mechanism is available. Proper insertion can be determined by the sound ("snap")
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or clicky feeling
Points to Note when Inserting/Removing the Connector:
Be sure to keep the following in mind during work:
While releasing the lever lock of the housing, hold the housing to remove. Do not
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hold and pull the harness.
Be sure to insert the connector while the housing is positioned straight to the socket.
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Do not tilt the housing to insert the connector.
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F-1-12
F-1-12
1-9