Chapter 33: Additional Help And Documentation; Getting Help - Avaya 9500 Series Manual

Chapter 33: Additional Help and
The following pages provide sources for additional help.
Related links

Getting Help

on page 172
Getting Help on page 172
Additional Documentation
Getting Help
Some IP Office features require you to enter information such as your user name, password, login
code (security PIN), voicemail code (mailbox password).
Avaya cannot or reset the values for your passwords and codes. However, your system
administrator can reset the values if necessary, either doing it theirself or through a request to
your system's Avaya business partner.
Your system administrator also sets the rules your IP Office system uses for allowable passwords
and codes. The same rules are applied to all users.
Related links
Additional Help and Documentation
Getting Help
Avaya sells IP Office through accredited business partners. Those business partners provide
direct support to their customers and escalate issues to Avaya if necessary.
If you require further support, you should first contact your own system administrator. They are
able to access the full configuration of the IP Office system, either theirself or through a request to
your system's Avaya business partner.
Whilst your system administrator/reseller cannot see your existing passwords, they can reset them
in order to allow you to login again and then change the value.
January 2023
Documentation
on page 173
on page 172
Using 9500 Series Phones on Avaya IP Office
Comments on this document? infodev@avaya.com
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