Lexmark CX331 User Manual page 152

Troubleshoot a problem
Action
Step 2
a
Depending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b
Print the document.
Is the print too dark?
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Print the document.
Is the print too dark?
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Replace textured or rough paper with plain paper.
b
Print the document.
Is the print too dark?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print too dark?
Yes No
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Go to step 5. Go to step 6.
Go to step 6. The problem is
solved.
Contact customer The problem is
support. solved.
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