VeriFone VX 680 Reference Manual page 148

S M
YSTEM ESSAGES
Error Messages
148
VX 680 R
EFERENCE
Table 20 Error Messages
Display
REMOTE DIAGNOSTICS ERROR
LOAD TERMINAL
MANAGEMENT AGENT
SMART CARD DIAGNOSTICS ERRORS
TEST NOT SUPPORTED
SAM nn
POWER UP: FAILED
NO SYNC DRIVERS
INSTALLED
G
UIDE
Action
The (optional) Terminal Management Agent (TMA)
software is not resident in the VX 680 terminal. The
TMA software is required to perform remote
diagnostics. For more information about support for
remote diagnostics, contact your Verifone service
provider.
This message appears if the terminal does not support
ICC devices. Therefore, a SAM card diagnostics
session cannot be performed. Press any key to go
back to the main menu.
This screen is displayed when there is no SAM card
inserted in the selected slot.
This screen is displayed if sync drivers are not
installed in the terminal. Therefore, a sync drivers test
cannot be performed. Press any key to go back to the
smart card diagnostics screen.