Wireless Connections; Getting More Troubleshooting Help - ZyXEL Communications LTE3316-M604 User Manual

26.5 Wireless Connections

I cannot access the Zyxel Device or ping any computer from the WLAN.
Make sure the wireless LAN is enabled on the Zyxel Device.
1
Make sure the wireless adapter (installed on your computer) is working properly.
2
Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the
3
same wireless standard as the Zyxel Device's active radio.
Make sure your computer (with a wireless adapter installed) is within the transmission range of the Zyxel
4
Device.
Check that both the Zyxel Device and your computer are using the same wireless and wireless security
5
settings.
I can only see newer logs. Older logs are missing.
When a log reaches the maximum number of log messages, new log messages automatically overwrite
existing log messages, starting with the oldest existing log message first.

26.6 Getting More Troubleshooting Help

Search for support information for your model at www.zyxel.com for more troubleshooting suggestions.
Chapter 26 Troubleshooting
LTE3316 Series User's Guide
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