Troubleshooting - BenQ Home Entertainment W100 User Manual

Benq w100 digital projector home entertainment series user's manual
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Troubleshooting

THE PROJECTOR DOES NOT TURN ON.
Cause
There is no power from the power cable.
Attempting to turn the projector on again
during the cooling process.
NO PICTURE
Cause
The video source is not turned on or
connected correctly.
The projector is not correctly connected to
the input source device.
The input signal has not been correctly
selected.
The lens cap is still attached to the lens.
BLURRED IMAGE
Cause
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not
aligned properly.
The lens cap is still attached to the lens.
REMOTE CONTROL DOES NOT WORK
Cause
The batteries are out of power.
There is an obstacle between the remote
control and the projector.
You are too far away from the projector.
Remedy
Plug the power cord into the AC inlet on the
projector, and plug the power cord into the power
outlet. If the power outlet has a switch, make sure
that it is switched on.
Wait until the cooling down process has completed.
Remedy
Turn the video source on and check that the signal
cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE
button on the projector or the Source buttons on the
remote control.
Remove the lens cap.
Remedy
Adjust the projection angle and direction as well as
the height of the projector if necessary.
Remove the lens cap.
Remedy
Replace the batteries with new ones.
Remove the obstacle.
Stand within 6 meters (19.5 feet) of the projector.
Troubleshooting
43

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