Delivery Measures; To Our Dealers; Packaging And Unpacking; Parts Packed With The Rider - Husqvarna Rider 100 series Workshop Manual

To our dealers

A well-performed delivery service is the first step
to a functioning aftermarket. It is in everybody's
interest to have a functioning aftermarket:
• The customer is satisfied with their Rider. He/
she knows where to turn to get help if problems
should arise.
• You will have a regular customer who will
recommend you and your business to other
potential customers.
• In this way, we can build our brand together and
take a common responsibility for our products
and customers.
Be thorough with your paperwork.
Complete the warranty and delivery documentation,
etc., and make sure the customer is given the
correct operator's manual for the machine.
Set up a customer database so that in the future
you can see which machine the customer has,
including all serial numbers. The database will be
handy when ordering spare parts and in future
marketing.
In conjunction with delivery, you should also provide
the customer with the information required to
handle and maintain the machine in a safe manner.
Especially remember to inform the customer of:
• Safety regulations.
• Operating instruments. Putting in the neutral
position (start lock function).
• Checking oil levels. Topping up oil and the type
of oil required.
• First oil change after run-in period.
• The need for and advantages of following the
service schedule and regularly leaving the Rider
for service.
• What fuel to use.
• Mowing tips for a good result. Application for the
Combi.
• What accessories are available for the type of
Rider in question.
• Warranty conditions.
• Your business and who the customer should turn
to if problems arise.

Delivery Measures

Packaging and unpacking

On delivery from the factory, the Rider is normally
packed in special packing. This comprises a bottom
board of wood with a top of sturdy cardboard, kept
together with plastic film.
The bottom board has pallet feet and the goods can
be handled with a normal forklift from the side. Two
men should help the truck driver in order to keep
the goods as level as possible. Lift and drive the
truck with care.
Tear off the plastic film and lift off the pieces of
cardboard.
The Rider then stands on the base with the brakes
on and is secured with wooden blocks.
Check for any transport damage on the Rider once
the packing is open. Report any damage to the
carrier according to normal routines.
Do not return the packing.
Lift from the end, see figure. Long pallet forks will be needed.

Parts packed with the Rider

The following components are contained in the
transport box:
Quantity
1 pc
1 pc
1 pc
1 pc
1 pc
WARNING!
Handle the transport box with care.
Keep the goods as level as possible.
Use long forks when lifting from the
end.
Component
Steering wheel with steering rod
Pin steering wheel rod
Operators manual
Operating and Maintenance
Instructions, Briggs & Stratton
Seat with attachment details
English – 13