Troubleshooting - Zte BLADE T2 Lite User Manual

Troubleshooting

Problem Possible Causes
Your service provider does not
Unable to select support these features, or you
certain features have not applied for services that
provide these features.
The battery or battery charger is
damaged.
The phone's temperature is
Cannot charge below 32°F (0°C) or higher than
the battery 113°F (45°C).
Poor contact between the
battery and charger.
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Possible Solution
Contact your service provider.
Contact the dealer.
Adjust the battery charging
environment to avoid extremes
of temperature.
Check all connectors to ensure
that all connections have been
properly made.
Problem Possible Causes
The standby time is related to
your service provider system
configuration. The same phone
used with different service
providers' systems will not
provide exactly the same length
of standby time.
The battery is depleted. In
Shortened
high-temperature environments,
standby time
battery life will be shortened.
If you are not able to connect
to the network, the phone will
continue to send out signals as it
attempts to locate a base station.
Doing so consumes battery
power and will consequently
shorten standby time.
Cannot turn your Battery power has been
phone on depleted.
The nano-SIM card has
malfunctioned or is damaged.
nano-SIM card The nano-SIM card is inserted
error improperly.
There is debris on the nano-SIM
card contacts.
Troubleshooting
Possible Solution
If you are located in an area
where signaling is weak,
temporarily power off the
phone.
Contact the dealer for a new
battery.
Change your location to one
where the network is accessible,
or temporarily turn off your
phone.
Recharge the phone's battery.
Take the nano-SIM card to your
service provider for testing.
Insert the nano-SIM card
properly.
Use a soft, dry cloth to clean the
nano-SIM card contacts.
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