Troubleshooting, Technical And Warranty Information; Troubleshooting And Faq's - Zte Spark R55a User Manual

Troubleshooting, Technical and Warranty
5
Information

Troubleshooting and FAQ's

5.1
Please check the manual thoroughly before contacting your service provider
Symptom
No incoming ring
or alarm tone
(No) keytones when
pressing keys
How do I extend the
incoming ring time?
How do I change the
Ringtone?
A phone number cannot
be dialled
MMS messages cannot
be sent or received
How do I change to
Predictive Text?
The handset switches off
after charging.
Solution
Check the ring tone and ring volume at Sound Profiles
Check the handset is not Silent (Long press the
Check the key tone settings in the current profile.
Menu > Sound Profiles > Edit
This is not a handset setting. Please contact your Service
Provider to extend the ringing time.
Edit the current sound profile and select a new tune from the
Audios directory.
Check for network coverage. Make sure you have credit.
Check with your service provider.
Check you have data enabled with your service provider.
Press the # key to change text modes.
The handset is charging in the off state. Press and hold the Red
key to switch the handset ON or charge it in the ON state
41
#
key)