Machine Stops, Shuts Off, Or Display Goes Blank - Bowflex TreadClimber TC100 Service Manual

Machine Stops, Shuts Off, or Display Goes Blank

BEGIN HERE
Go to
Troubleshooting:
Error Codes.
Does the display
show "insert safety
key"?
YES
NO
Contact customer
care for advanced
troubleshooting
assistance
Please be descriptive of the issue. Answer all questions listed below:
• Does the power shut off completely?
• Does the display go blank?
• If the display is not blank, what exactly is on the display?
• Is the display frozen?
• Do the buttons respond?
• Is the power switch still glowing?
• How long in to a workout does the issue happen?
• What speed are they using when it happens?
• User weight?
• Have they ever lubed the belts?
• When was the last time they lubed the belts?
• Have they adjusted anything recently?
When the
machine stopped,
YES
was there an error
code on the
screen?
NO
When
the machine
stopped, did the
YES
display remain
powered on?
NO
Check the
power cord
connection. Is the
power cord
damaged?
NO
Insert the
safety key
Contact customer
care for advanced
troubleshooting
assistance
Cycle the power
off/on switch. Does
YES
the machine power
on?
If unsure, use the machine
until the issue returns. Do
NOT try to access the error
log.
If unsure, use the
machine until the issue
returns.
YES Replace the
power cord.
24
Reset the
home circuit breaker for
that outlet. Reset any GFI /
AFI outlets on the same
NO
circuit, and verify outlet
works. Does the
machine power
up now?
YES
Does the
circuit breaker keep
NO
tripping?
Issue resolved.
YES
Try another outlet. Machine
will not work with some older
GFI / AFI, or in houses with
improperly grounded
circuits. Consult an
electrician if issue persists.
NO
Go to
Troubleshooting:
No Power.