Busy Extension Callback; Cancelling A Callback - Samsung iDCS500 User Manual

Samsung iDCS500
2. To finish the call, replace the handset or press the ANS/RLS key.
Note: To set Voice Announce mode, see the section "Customising Your Keyset".
AUTO ANSWER MODE
When another extension calls you, your keyset will sound a brief attention
tone and then automatically answer the call.
1. Your microphone and speaker are turned on and you can speak hands-
free. For privacy, use the handset.
2. To finish the call, replace the handset or press the ANS/RLS key.
Note:
To set Auto Answer mode, see the section
If you have set a Forward No Answer condition at your keyset, you must an-
swer 'screened' transfer calls by pressing the ANS/RLS key (before the sys-
tem timer fo rwards the call).

BUSY EXTENSION CALLBACK

When you call another extension and receive a busy signal, you can request
the system to call you back when the extension becomes free.
1. Press the CBK key or CBK soft key or dial 44.
When the busy extension becomes free, your keyset will ring. You must
answer the callback within 30 seconds or it will be cancelled.
2. Lift the handset or press the ANS/RLS key to call the now idle extension
and wait for the party to answer.
Note:
If the Hot Keypad feature has been turned off, you must first lift the handset or
press the Speaker key before dialling.

CANCELLING A CALLBACK

Your keyset can have a maximum of five Callbacks set on extensions at any
one time. To cancel a Callback:
1. Press the CBK key or dial 44.
2. Press the HOLD key or CLEAR soft key.
iDCS Keyset User Guide
"Customising Your Keyset."
(Your CBK key will light.)
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