Troubleshooting - Humminbird AS RC Operation Manual

T
ROUBLESHOOTING
Before contacting Humminbird Customer Service, please read the following section. Taking the time
to review these troubleshooting guidelines may allow you to solve a performance problem yourself,
and therefore avoid sending your unit back for repair.
Control Head Doesn't Detect the Wireless Equipment
A connected and functioning wireless dongle will automatically be detected by the control head. If
your control head doesn't detect the connected dongle, perform the following troubleshooting
tasks:
• Check to make sure that the dongle cable is securely connected to the control head.
• Disconnect the dongle cable and reconnect it, if necessary. Power up the control head
again to see if this fixes the problem.
Sync a New Wireless Remote
If you purchased a new wireless remote, use the following instructions to sync the new remote with
the dongle connected to your control head.
SOLIX and ONIX
1. Open the Bluetooth tool (SOLIX) or the Wireless Remote tool (ONIX).
2. Select Remote Options > Sync New Remote (SOLIX) or Options > Sync New Remote (ONIX).
3. Follow the instructions displayed on-screen to sync the remote.
When the display box disappears, the pairing process has completed successfully.
4. To confirm the remote is synced, open the Network Info dialog box (Home > Settings >
Network > Network Info). Confirm the wireless remote is listed under This Unit (see Getting
Started: Confirm Connection on the Control Head).
HELIX
1. Press the MENU key twice to access the Main Menu.
2. Select the Accessories Menu tab.
3. Select Wireless Remote.
4. Select Options > Sync New Remote.
5. Follow the instructions displayed on-screen to sync the remote.
When the display box disappears, the pairing process has completed successfully.
6. To confirm the remote is synced, open the Accessory Test View. Confirm the wireless remote
is listed under Accessory Test (see Getting Started: Confirm Connection on the Control
Head).
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Troubleshooting