Troubleshooting - Roland HPi-6 Owner's Manual

Troubleshooting

If you think there's a problem, read this first.
Case Cause/Remedy
The power Is the power cord connected and plugged in
doesn't come correctly? (p. 17)
on
The button Is Panel Lock activated? (p. 88)
doesn't work Turn the power off, then back on.
The HPi-6 uses a liquid-crystal screen, so text
may not be displayed when the ambient
temperature is below freezing.
Nothing
Is the music rest (screen) connection cable
appears on
connected correctly? (p. 17)
screen
Is Panel Lock activated?
While Panel Lock is on, the screen display and
the indicators for all buttons are turned off.
Vertical lines These occur due to the nature of a liquid
appear in the crystal display, and do not indicate a
screen/Color is malfunction. They can be minimized by
"washed out" at adjusting the brightness of the screen (p. 18).
the edges of the
screen
Is the pedal connected correctly?
Make sure the pedal cord extending from the
stand is securely connected to the pedal jack on
the bottom of the unit (p. 17).
Has a different function been assigned to the
Depressing a
pedal?
pedal has no See "Changing the Pedal Functions (Pedal)"
effect, or the
(p. 82).
pedal effect
Normal pedal operation is automatically
doesn't stop
enabled when the One Touch [Piano] button is
pressed (p. 44).
Is the HPi-6 set to Twin Piano?
The pedal functions are changed automatically
when the Twin Piano function is on (p. 32).
Adjust the adjuster underneath the pedal so
The pedal
that the pedal presses firmly against the floor
rattles
surface (p. 27).
The volume Could you be using a connection cable that
level of the contains a resistor?
instrument Use a connection cable that does not contain a
resistor.
connected to
Input jacks is
too low
Unable to read Are you using (optional) Roland memory?
from/write to Reliable performance cannot be guaranteed if
you use non-Roland memory products.
external
memory
Do you have different external devices
Low hum
plugged into different power outlets?
coming from
When connecting external devices, always
external device
draw power from the same outlet.
Case Cause/Remedy
The HPi-6 can be set so that the demo begins
playing automatically after the instrument has
Performance
remained idle for five to ten minutes.
begins
Switch this setting (Auto Start) to "Off."
suddenly
Refer to "Setting the Demo (Auto Demo)" (p.
88).
Press the [
Can't select a
the notation screen (p. 24), and then select a
tone
tone.
No sound is heard
Is the volume level of the HPi-6 (p. 18) or
connected device turned all the way down?
Are headphones plugged in?
Has a plug remained connected to the Phones
No sound is
jack? (p. 19)
heard
When headphones or plugs are connected, the
keyboard's speaker stops playing.
Could the "Balance" setting be set all the way
toward "Accomp" or "Keyboard"? (p. 55)
Is V-LINK switched on? (p. 88)
No sound from
When V-LINK is switched on, the twelve keys
left-hand
at the left end of the keyboard are used to
section of
control images, and no sounds are played with
keyboard
these keys.
Have all devices been switched on? (p. 97)
No sound is
Are the MIDI cables connected correctly?
heard (when a
(p. 97)
MIDI instrument
is connected)
Does the MIDI channel match the connected
instrument? (p. 98)
No sound is Has Local Control been set to "Off"?
heard when the When Local Control is set to Off, no sound is
keyboard is produced by playing the keyboard, Set Local
Control to On (p. 98).
played
The maximum number of notes that the HPi-6
Not all played can play simultaneously is 128. Frequent use of
notes are the damper pedal when playing along with a
sounded song may result in performance data with too
many notes, causing some notes to drop out.
The sound is strange
Is the HPi-6 in Dual performance? (p. 51)
Sounds are
heard twice
When the HPi-6 is connected to an external
(doubled) when
sequencer, set the Local Control to off (p. 98).
the keyboard is
Alternatively, the sequencer could be set so its
played
Soft Thru feature is Off.
Have you set Transpose? (p. 62)
The tuning or
Are the settings for the "Temperament" (p. 82)
pitch of the
and "Stretch Tuning" (p. 81) correct?
keyboard or
song is off
Is the setting for the "Master Tuning" correct?
(p. 81)
] button several times to return to
101