Calibration Error; Troubleshooting - Xerox DUPLEX TRAVEL User Manual

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Xerox Duplex Travel Scanner
4. Place the calibration page in the scanner as shown in the following image.
5. The scanner pulls in the calibration page and feeds it slowly through the paper path.
6. When calibration is complete the scanner will clear the calibration page out of the scanner.
Remove the calibration page when the utility prompts you to. Do not forcefully pull the page
out of the scanner, the scanner will release the page when it has fully exited out of the
scanner.

Calibration Error

If there is an error during calibration or if the scanner should disconnect during calibration. The
error will display on-screen. If you see a message that calibration failed, please run the calibration
utility again.
Note: if you attempted to calibrate the scanner with any page other than the calibration page
provided with your scanner, the calibration routine will fail. You will need to power cycle the
scanner, through unplug then re-plug of the USB cable, and then restart the calibration.

Troubleshooting

Problem: The scanner won't scan.
Check for one of these possible causes:
• Are the cables loose or not plugged in securely? Inspect the cable connections. Make sure
the cables are plugged in securely.
• Did you restart the computer and scanner? If the scanner gets a paper jam, or loses
connection because of an error, try restarting your computer and power cycling the scanner.
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Maintenance
User Guide