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THOMSON SpeedTouchTM706 User Manual

Residential adsl gateway with voip (sip)
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SpeedTouch™706 (WL)
Residential ADSL Gateway with VoIP (SIP)
User's Guide

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Summary of Contents for THOMSON SpeedTouchTM706

  • Page 1 SpeedTouch™706 (WL) Residential ADSL Gateway with VoIP (SIP) User’s Guide...
  • Page 3 SpeedTouch™ 706 (WL) User’s Guide...

  • Page 4: Document Information

    Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.

  • Page 5: Table Of Contents

    Contents About this User’s Guide ... 1 1 Getting to know your SpeedTouch™ ... 3 SpeedTouch™ LED Behaviour ... 4 Accessing your SpeedTouch™ ... 6 1.2.1 Access via the Web Interface ... 7 1.2.2 Access via CLI... 8 1.2.3 Access via FTP... 10 1.2.4 Remote Assistance ...
  • Page 6 Contents 4 Voice over IP... 37 5 SpeedTouch™ Web Interface ... 47 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.3.6 5.3.7 5.4.1 5.4.2 5.4.3 5.4.4 Telephony Setup ... 38 Supplementary Telephony Services ... 43 Navigation... 48 Menu ... 49 Language Bar ...
  • Page 7 Toolbox ... 68 5.5.1 Remote Assistance ... 69 5.5.2 Address Book ... 70 5.5.3 Telephony... 71 5.5.4 Telephony Statistics ... 75 5.5.5 Game & Application Sharing ... 76 5.5.6 Defined Games & Applications... 78 5.5.7 Game or Application Definition ... 79 5.5.8 New Game or Application...
  • Page 8 Contents 6 Troubleshooting... 115 6.1.1 6.1.2 General SpeedTouch™ Troubleshooting ... 116 Wired Ethernet Troubleshooting ... 117 Wireless Ethernet Troubleshooting... 118 UPnP™ on Windows XP Systems... 119 Voice over IP Troubleshooting... 121 Reset to Factory Defaults ... 122 E-DOC-CTC-20051017-0148 v1.0...

  • Page 9: About This User's Guide

    About this User’s Guide Used symbols The following symbols are used in this User’s Guide: Terminology Generally, the SpeedTouch™706(i) and the SpeedTouch™ 706(i) WL will be referred to as SpeedTouch™ in this User’s Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve its existing products.
  • Page 10 About this User’s Guide E-DOC-CTC-20051017-0148 v1.0...

  • Page 11: Getting To Know Your Speedtouch

    Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedTouch™706 (WL) (Wireless) Residential DSL Gateway with Voice over IP (VoiP) you can build a secure home or small office network, seamlessly connecting wired and wireless devices, surf the Internet at high speed, make and receive phone calls over the Internet or over the traditional phone line - all combined in one device.

  • Page 12: Speedtouch™ Led Behaviour

    Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. The following table shows the meaning of the different LEDs. Indicator Name Colour...
  • Page 13 Indicator Name WLAN Internet Voice E-DOC-CTC-20051017-0148 v1.0 Getting to know your SpeedTouch™ Description Colour State Green Blinking Wireless activity, WPA encryption Solid on No wireless activity, WPA encryption Amber Blinking Wireless activity, WEP encryption Solid on No wireless activity, WEP encryption Blinking Wireless activity, no security Solid on...

  • Page 14: Accessing Your Speedtouch

    Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of the following ways: Access Method Can be used to Web browser Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see the Web Interface”...

  • Page 15: Access Via The Web Interface

    1.2.1 Access via the Web Interface To access the Proceed as follows: SpeedTouch™ via the Open a Web browser. Web interface In the address bar, type your SpeedTouch™’s IP address or DNS host name (http://speedtouch.lan The SpeedTouch™ the configurable aspects of the SpeedTouch™. For more information on the Web pages, see page E-DOC-CTC-20051017-0148 v1.0...

  • Page 16: Access Via Cli

    Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires a TCP/IP connection between the host from which the Telnet session is opened and the SpeedTouch™.
  • Page 17 To start a Telnet Proceed as follows: session Open a telnet application. Connect to your SpeedTouch™. Enter your SpeedTouch™ security user name and password. As soon as you have opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below. Username : Administrator ----------------------------------------------------------------------- * /_/______/___________________/ /________/ /___/...

  • Page 18: Access Via Ftp

    Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) File system To open an FTP session File system structure You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to: Restore or back up configuration files, templates or language packs.
  • Page 19 File system access In the different directories you have the following rights: rights Directory root Common FTP Depending on the access rights you have in a directory, you can use one of the commands following commands: Use the command ... hash delete E-DOC-CTC-20051017-0148 v1.0...
  • Page 20 Chapter 1 Getting to know your SpeedTouch™ FTP file transfer Quote site command To allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type and press ENTER. Turn on the hashing option to see the progression of the file transfer: At the hash ftp prompt, type and press ENTER.

  • Page 21: Remote Assistance

    1.2.4 Remote Assistance To access the You can make your SpeedTouch accessible from the Internet with regard to remote SpeedTouch™ remotely support. In this way, you can allow your help desk to access your SpeedTouch™ remotely. To enable remote Proceed as follows: access Go to the SpeedTouch™...
  • Page 22 Chapter 1 Getting to know your SpeedTouch™ E-DOC-CTC-20051017-0148 v1.0...

  • Page 23: Local Network Setup

    2 Local Network Setup Introduction The SpeedTouch™ offers you the following local networking solutions: Wired Ethernet Wireless Ethernet Device settings Once you have connected a device, you can personalise its settings. For more information, see E-DOC-CTC-20051017-0148 v1.0 (v1.1) on the SpeedTouch™706 WL “...

  • Page 24: Wired Ethernet

    Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network Standard wiring procedure Ethernet link check Device settings Managed Ethernet switch The Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an installed Ethernet card.

  • Page 25: Usb

    2.2 USB Supported operating USB connectivity on the SpeedTouch™ is supported for the following operating systems systems: Microsoft Operating Systems: You may need the Microsoft Windows installation CD-ROM during installation. Mac Operating Systems: System requirements For Microsoft Windows 98SE/ME: For Microsoft Windows 2000/XP: For Mac OS X: Prerequisites It is highly recommended to remove any SpeedTouch™...
  • Page 26 Chapter 2 Local Network Setup To install Windows USB drivers The first time you connect the SpeedTouch™ to your computer through the USB port, you will be prompted for a USB driver as soon as you plug the USB cable into the computer.
  • Page 27 To verify USB The SpeedTouch™ USB connection is represented as a local network interface. You connectivity in Windows can easily check this interface by opening the Network Connections window from Windows’ Control Panel. To install Mac USB You can find the required USB driver software on the Setup CD. The installation is drivers Plug and Play, meaning that installation requires almost no effort.

  • Page 28: Wireless Ethernet

    Chapter 2 Local Network Setup 2.3 Wireless Ethernet Introduction Wireless client requirements The SpeedTouch™706 WL Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network.

  • Page 29: Wireless Basics

    2.3.1 Wireless Basics 802.11b/g 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54 Mb/s speed, more security and better performance. Wireless Fidelity The Wi-Fi certification ensures that your SpeedTouch™...
  • Page 30 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimization of the wireless link. If for example the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the radio signal against walls or ceilings.

  • Page 31: Connecting Wireless Clients For The First Time

    2.3.2 Connecting Wireless Clients for the First Time Wireless default After every Reset-to-Defaults, the SpeedTouch™ wireless access point settings configuration is returned to its initial default settings. These default settings are: Security level is low (security disabled) for an easy first use, meaning the data will not be encrypted.
  • Page 32 Chapter 2 Local Network Setup First-time association example The example below shows how the SpeedTouch™ wireless network is presented towards a Windows XP Service Pack 2 system. Proceed as follows to associate your wireless client to the SpeedTouch™: Click the network icon in the notification area: The Wireless Network Connection window appears: In the Choose a wireless network list, select the SpeedTouch™...

  • Page 33: Wireless Security

    2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, the following wireless access point settings can be personalised: Your Network Name (SSID) ACL setting...
  • Page 34 Chapter 2 Local Network Setup Access Control List (ACL) Data encryption The SpeedTouch™ features a managed Access Control List (ACL) and a physical registration mechanism in the form of the Association / Registration button on the front panel of your SpeedTouch™. On the Wireless Access Point page, you have the following options for the ACL: New stations are Allowed (automatically): All new stations can access the SpeedTouch™.

  • Page 35: Connecting Additional Wireless Clients

    2.3.4 Connecting Additional Wireless Clients Preconditions Make sure that: The SpeedTouch™ is turned on and ready for service. The SpeedTouch™ has been configured as DHCP server (default). The wireless client adapters have been installed on all the computers you want to connect to the WLAN. Security issues Depending on the personalised wireless settings: If the SpeedTouch™...
  • Page 36 Chapter 2 Local Network Setup Registering clients via the association button Proceed as follows to register new wireless network clients via the association button: Push the Association button on the SpeedTouch™front panel for at least two seconds. The WLAN LED toggles between green and red. The ACL will be unlocked for a time frame of one minute.

  • Page 37: Extending The Range Of Your Wirelstess Network

    2.3.5 Extending the Range of Your Wirelstess Network Wireless Distribution The SpeedTouch™ features the Wireless Distribution System (WDS) functionality. System (WDS) This feature allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. WDS enables data packets to pass from one wireless access point to another, as if the access points were ports on a wired Ethernet switch.
  • Page 38 Chapter 2 Local Network Setup To configure WDS Proceed as follows: Go to the SpeedTouch™ Web pages. In the menu, select Home Network. Click your WLAN. In the upper right corner, click Configure. If not already done, set a settings (WEP encryption or no encryption) on your SpeedTouch™ are the same as on the repeater.

  • Page 39: Internet Connectivity Dial-In Clients

    3 Internet Connectivity Dial-In Clients Introduction If you want to set up initial Internet connectivity using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™ you may have: Direct access: As soon as the initial configuration is finished, immediate and uninterrupted WAN access is provided.
  • Page 40 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients Broadband host PPPoE dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client. If this computer runs: Any Operating System you can always use the SpeedTouch™...

  • Page 41: Speedtouch™ Web

    3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ Web pages are controllable from any Operating System with an installed Web browser, the method to establish PPP sessions described later, can be used on any computer system. For more information on Internet connection setup, refer to the provided Installation and Setup Guide.
  • Page 42 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet session Proceed as follows to close an active PPP connection: Go to the SpeedTouch™ Web pages. Click Disconnect at the appropriate broadband connection. The SpeedTouch™ embedded PPP dial-in client closes the Internet connection. The Internet Link status changes to Disconnected and your computer is offline.

  • Page 43: Internet Gateway Device Control Agent

    3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PPP sessions, thanks to the Windows XP Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you computer. Preconditions Make sure that: The following subcomponents of the Windows XP Networking Services are added to your Windows XP system:...
  • Page 44 Chapter 3 Internet Connectivity Dial-In Clients Internet connection status Terminating an Internet session As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can view the connection status and some counters by double-clicking the Internet Connection icon in the Network Connections window. Proceed as follows to terminate an Internet session: In the Windows taskbar, click Start.

  • Page 45: Voice Over Ip

    4 Voice over IP Voice over IP Internet telephony or Voice over IP (VoIP) can be defined as the transfer of telephone calls over your Internet connection. The SpeedTouch™ VoIP With your SpeedTouch™ you can make Internet and regular telephone calls using solution traditional analogue phones, connected to your SpeedTouch™.

  • Page 46: Telephony Setup

    Chapter 4 Voice over IP 4.1 Telephony Setup Telephony installation Telephony configuration The SpeedTouch™ is equipped to connect one or two analogue phones or faxes. ETHERNET Use a phone cable with RJ-11 connectors to: Wire the SpeedTouch™ Phone port(s) to your phone(s) or fax. If your SpeedTouch has a black-coloured port labeled "PSTN", you must connect this port to the telephone output of your DSL splitter to allow regular phone calls with the same telephone set.
  • Page 47 Enable the telephony Proceed as follows to enable the telephony service: service Go to the SpeedTouch™ Web pages. In the menu, select Toolbox > Telephony. In the upper right corner, click Configure. Select Service Enabled. Click Apply. Assign phone numbers Proceed as follows to configure your Internet SIP telephone numbers: Go to the SpeedTouch™...
  • Page 48 Chapter 4 Voice over IP Verifying telephone connectivity provided by your ISP: Some of the SIP components are explained below: Proxy: The SIP proxy server at your provider’s forwards signalling messages between the caller and callee. Registrar: The SIP registrar resembles a DNS, as it matches your URI with your IP address.
  • Page 49 Multiple identities You can assign up to three Internet telephone numbers or URIs to one or both phone ports or assign a common number to both phone ports. Proceed as follows: Go to the SpeedTouch™ Web pages. In the menu, select Toolbox > Telephony. In the upper right corner, click Configure.
  • Page 50 Chapter 4 Voice over IP Telephony statistics The telephony statistics page gives you: Call Statistics: an overview of the successful, unsuccessful, missed or total number of incoming or outgoing calls per phone. Call Log: detailed statistics per call. Proceed as follows to retrieve the statistics: Go to the SpeedTouch™...

  • Page 51: Supplementary Telephony Services

    4.2 Supplementary Telephony Services Supported telephony Depending on your provider’s configuration, the following services will be services available. Service Call Hold Call Waiting Call Transfer Conference Call (3 Parties) Calling Line Identification Presentation (CLIP) Calling Line Identification Restriction (CLIR) Forced FXO For more information on how to use some of these services, see services on the phone”...
  • Page 52 Chapter 4 Voice over IP Activating/Deactivating the services (De)activating services on the Web pages (De)activating services on your telephone Before you can use a telephony service, the service needs to be activated. This might have been done during the initial setup of your SpeedTouch™. If not, you can activate or deactivate a particular telephony service: on the SpeedTouch™...
  • Page 53 Using the services on The following table explains how to use a telephony service. The commands the phone depend on your provider’s configuration and might be different from those described here. For more information, see your provider’s documentation. To use the service: Call Hold Call Waiting Call Transfer...
  • Page 54 Chapter 4 Voice over IP Command overview Address book To use the service: Proceed as follows: Conference Call (3 Parties) To set up a conference call: Call person A. Dial R, 2. Person A is put on hold. Wait for the dialling tone. Dial the number of person B.

  • Page 55: Speedtouch™ Web Interface

    Chapter 5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface SpeedTouch™ Consult: documentation The SpeedTouch™ Installation and Setup Guide for more information on setup and installation procedures. E-DOC-CTC-20051017-0148 v1.0...

  • Page 56: Navigation

    Chapter 5 SpeedTouch™ Web Interface 5.1 Navigation Navigation components The SpeedTouch™ Web interface consists of the following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Menu Language bar Tasks E-DOC-CTC-20051017-0148 v1.0...

  • Page 57: Menu

    5.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 58: Language Bar

    Chapter 5 SpeedTouch™ Web Interface 5.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ Web interface. The language bar will only be shown if more than one language is available. E-DOC-CTC-20051017-0148 v1.0...

  • Page 59: Navigation Bar

    5.1.3 Navigation Bar Navigation bar The navigation bar is located at the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ Web interface. Get context-related Help information.

  • Page 60: Notification Area

    Chapter 5 SpeedTouch™ Web Interface 5.1.4 Notification Area Notification area The notification area is located under the Error messages, indicated by a red traffic light. Warnings, indicated by an orange traffic light. Information, indicated by a green traffic light. If none of these events occur, the notification area will not be shown. Navigation Bar and is used to display: E-DOC-CTC-20051017-0148 v1.0...

  • Page 61: Tasks

    Chapter 5 SpeedTouch™ Web Interface 5.1.5 Tasks Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 62: Home

    Chapter 5 SpeedTouch™ Web Interface 5.2 Home SpeedTouch™ home page The SpeedTouch™ home page gives you a short overview of all the configurable aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20051017-0148 v1.0...

  • Page 63: Speedtouch

    5.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of the following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Configuration E-DOC-CTC-20051017-0148 v1.0 Information Chapter 5 SpeedTouch™ Web Interface...

  • Page 64: Information

    Chapter 5 SpeedTouch™ Web Interface 5.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20051017-0148 v1.0...

  • Page 65: Speedtouch™ Easy Setup

    5.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet connection. Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: In the left menu, click SpeedTouch. In the Pick a task list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.

  • Page 66: Restart

    Chapter 5 SpeedTouch™ Web Interface 5.3.3 Restart Restarting your SpeedTouch™ Proceed as follows: In the left menu, click SpeedTouch. In the Pick a task list, click Restart.The following message appears: Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™ returns to the Home page.

  • Page 67: Configuration

    5.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration.

  • Page 68: Back Up & Restore

    Chapter 5 SpeedTouch™ Web Interface 5.3.5 Back up & Restore Introduction Accessing the Backup & Restore page Saving your current configuration Restoring a previously saved configuration The Back up & Restore page allows you to: Save your current configuration. Restore a previously saved configuration. Proceed as follows: In the SpeedTouch menu, click Configuration.

  • Page 69: Reset To Factory Defaults

    5.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted.The following message appears: Resetting the Proceed as follows: SpeedTouch™...

  • Page 70: Event Logs

    Chapter 5 SpeedTouch™ Web Interface 5.3.7 Event Logs Event Logging Recorded Events Category The Event Logs page summarizes the last events recorded on your SpeedTouch™. The Recorded Events table gives you an overview of the last event logs that have been recorded since the SpeedTouch™...

  • Page 71: Broadband Connection

    5.4 Broadband Connection The Broadband The Broadband Connection menu consists of following menu items: Connection menu DSL Connection Internet Services The Broadband The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection.

  • Page 72: Connectivity Check

    Chapter 5 SpeedTouch™ Web Interface 5.4.1 Connectivity Check Introduction Checking your Internet connectivity Analysing the test results On this page, you can perform a connectivity check on an Internet service of your SpeedTouch™. The following message appears: Proceed as follows: In the left menu, click Broadband Connection.

  • Page 73: Dsl Connection

    Chapter 5 SpeedTouch™ Web Interface 5.4.2 DSL Connection Overview Click Overview to view basic information on your DSL connection. Details Click Details to view more detailed information on your DSL connection. E-DOC-CTC-20051017-0148 v1.0...

  • Page 74: Internet Services

    Chapter 5 SpeedTouch™ Web Interface 5.4.3 Internet Services Internet Services information The Internet Services page displays information on your Internet Connection(s). If you configured a dial-up connection you can establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more link of the corresponding connection.

  • Page 75: Internet Service Settings

    5.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page In the Broadband Connection menu, click Internet Services. Click the View more link of the Internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service. Details The Details page gives you more detailed information on the selected Internet Service.

  • Page 76: Toolbox

    Chapter 5 SpeedTouch™ Web Interface 5.5 Toolbox The Toolbox menu The Toolbox page The Toolbox menu consists of the following menu items: Remote Assistance Allows you to make your SpeedTouch™ accessible for remote support. Address Book Allows you to add, edit or delete contacts. Telephony Allows you to configure your Voice over IP (VoIP) network.

  • Page 77: Remote Assistance

    5.5.1 Remote Assistance Enabling Remote The Remote Assistance page allows you to make your SpeedTouch™ accessible for Assistance remote support. Proceed as follows to use remote assistance: If necessary, type a password in the Password box. Click Enable Remote Assistance. Pass the information listed under: to your technical support, in order for them to be able to access your SpeedTouch™.

  • Page 78: Address Book

    Chapter 5 SpeedTouch™ Web Interface 5.5.2 Address Book The Address Book page Contact Details Managing contacts Using the Address book The Address Book page allows you to add, edit or delete contacts so that you can easily call or e-mail them. Per Contact following information can be specified: Last and First Name Business, Home and Mobile telephone number...

  • Page 79: Telephony

    5.5.3 Telephony Introduction The SpeedTouch™ is equipped with: Two Phone ports allowing you to connect up to two phones for making phone calls over the Internet. One PSTN port allowing you to make phone calls over the Public Switched Telephone Network (PSTN) network. Overview On this page you can view the ten last calls (or missed calls) handled by your SpeedTouch™.
  • Page 80 Chapter 5 SpeedTouch™ Web Interface Configure Expert Configure This page allows you to: Disable/enable the telephone service. Configure your VoIP settings: SIP Uniform Resource Identifier (URI) Username and password: The username and password are used when authentication is requested by another SIP entity such as a Proxy or Registrar. Port: The voice port that will be associated with this account.
  • Page 81 Telephony services To view the telephony services: table In the upper right corner, click Details. In the Pick a task list, click View telephony services. Configure View the telephony services: In the upper right corner, click Configure. In the Pick a task list, click Configure telephony services. This table consists of the following columns: Services: Depending on you provider’s configuration, the following services will be...
  • Page 82 Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20051017-0148 v1.0...

  • Page 83: Telephony Statistics

    5.5.4 Telephony Statistics On this page On this page, you can view: Call Statistics Call Log Call Statistics The Call Statistics page allows you to view the number of: Successful incoming calls Missed incoming calls Successful outgoing calls Failed outgoing calls for the two phones separately or combined.

  • Page 84: Game & Application Sharing

    Chapter 5 SpeedTouch™ Web Interface 5.5.5 Game & Application Sharing Overview Configure The Overview page summarizes the applications or games installed on a particular local host on your network, for which the SpeedTouch™ should accept inbound initiated connections coming from the Internet. On the Configure page, you can: Select Use UPnP to enable UPnP on the SpeedTouch™.
  • Page 85 Chapter 5 SpeedTouch™ Web Interface Assign a game or application to a specific network device. E-DOC-CTC-20051017-0148 v1.0...

  • Page 86: Defined Games & Applications

    Chapter 5 SpeedTouch™ Web Interface 5.5.6 Defined Games & Applications Accessing the Defined Games & Applications page The Defined Games & Applications page Proceed as follows to access the Defined Games & Applications page: In the Toolbox menu, click Game & Application Sharing. In the Pick a task list, click Modify a game or application.

  • Page 87: Game Or Application Definition

    5.5.7 Game or Application Definition Accessing the Game or Proceed as follows to access the Game or Application Definition page: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task list, click Modify a game or application. Click the name of the game or application you want to view/change.
  • Page 88 Chapter 5 SpeedTouch™ Web Interface Adding a Port Translation rule Proceed as follows: Click the Edit link of the TCP/UDP port definition of the game or application. In the Protocol list, click the protocol the game or application uses. In the Port Range box, type the port range the game or application uses. In the Translate To box, type the port range to which the SpeedTouch™...

  • Page 89: New Game Or Application

    5.5.8 New Game or Application Creating a new game or Proceed as follows: application In the Toolbox menu, click Game & Application Sharing. In the Pick a task list, click Create a new game or application.The following window appears: Type the name of the game or application in the Name box. Click: The SpeedTouch™...

  • Page 90: Parental Control

    Chapter 5 SpeedTouch™ Web Interface 5.5.9 Parental Control Parental Control Overview Configure Content levels The SpeedTouch™ allows you to block/allow particular Web sites: Based on the Web site’s URL. As within a Web site lots of references can be made to other URLs, it is recommended to use this feature in combination with content based filtering.
  • Page 91 Deny access to a Use this feature if: specific Web site Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allowing “provider.com” but you want to deny access to “mail.provider.com”.
  • Page 92 Chapter 5 SpeedTouch™ Web Interface Redirecting all Web sites Configure content based filtering settings Proceed as follows: Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box.

  • Page 93: Web Filtering Activation

    5.5.10 Web Filtering Activation Accessing this page Proceed as follows: In the Toolbox menu, click Parental Control. In the Pick a task list, click Activate Web Filtering License. Web Filtering Activation This page you can: page Activate a Web Filtering evaluation license. Activate a free 30-days Web Filtering evaluation license.

  • Page 94: Content Level

    Chapter 5 SpeedTouch™ Web Interface 5.5.11 Content Level Accessing the Content Level page Overview Configure Proceed as follows: In the Toolbox menu, click Parental Control. Click Configure. Click the Edit link of the content level you want to edit. The Content Level page gives you an overview of the different categories and their rules.

  • Page 95: New Content Level

    5.5.12 New Content Level Accessing the New On this page you to create a new content level. Proceed as follows to access this Content Level page page: In the Toolbox menu, click Parental Control. In the upper right corner, click Configure. In the Pick a task list, click Create a new content level.
  • Page 96 Chapter 5 SpeedTouch™ Web Interface Content level definition Content level activation Only Web sites that match the selected content level will be allowed. Proceed as follows: If you want to: Allow a category: Select the check box next to the category name. Allow an entire group: Select the check box next to the group name.

  • Page 97: Firewall

    5.5.13 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are different security levels, depending on the degree of security you need. Overview The Overview page summarizes the overall security policy configured on your SpeedTouch™.
  • Page 98 Chapter 5 SpeedTouch™ Web Interface Details of a security level Creating a new security level Editing a security level To view the details of the currently active security level: In the Toolbox menu, click Firewall. Click the Details link. Following information is provided per rule that is part of the security level The name of the rule The Action that is applied on the traffic when the rule is valid The Source and Destination interface or IP address (range) to which the rule...
  • Page 99 Select an Action that should be done on traffic for which the security rules applies: Click Apply. E-DOC-CTC-20051017-0148 v1.0 Accept: to allow the traffic to pass Deny: to drop the traffic (without notification) Count: to let the traffic pass, but count it (Hits) Chapter 5 SpeedTouch™...

  • Page 100: Intrusion Detection

    Chapter 5 SpeedTouch™ Web Interface 5.5.14 Intrusion Detection Intrusion Detection Your SpeedTouch™ protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 101: Dynamic Dns

    5.5.15 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 102: User Management

    Chapter 5 SpeedTouch™ Web Interface 5.5.16 User Management Overview Configure Types of users The Overview page gives you an overview of the currently configured users and their privileges. Click the name of a user to edit his user account. On the Configure page, you can: Click Add to create a new user account.
  • Page 103 User WAN_Admin User Guest E-DOC-CTC-20051017-0148 v1.0 Chapter 5 SpeedTouch™ Web Interface Privileges This user can perform only WAN related configurations via any access channel from any origin. This user has access to the GUI (Overview pages, remote assistance) via HTTP or HTTPS access channel from LAN origin only.

  • Page 104: Edit User

    Chapter 5 SpeedTouch™ Web Interface 5.5.17 Edit User Editing a user account Proceed as follows: In the Toolbox menu, click User Management. Under Local User Data, click the name of the user you want to edit. The Edit User page appears. On this page, you can: Click Reset Password to reset the password of the selected user to the user name.

  • Page 105: Change Default User

    5.5.18 Change Default User The Default User page On this page you can change the default user. If users browse to the SpeedTouch™ Web pages, they will be automatically logged on with this account. Changing the default Proceed as follows: user In the Toolbox menu, click User Management.

  • Page 106: Add User

    Chapter 5 SpeedTouch™ Web Interface 5.5.19 Add User Adding users Proceed as follows: In the Toolbox menu, click User Management. In the Pick a task list, click Add new user. The Add User page appears. Under User definition you can configure: The name of the new user.

  • Page 107: Home Network

    5.6 Home Network Home Network Menu The Home Network menu consists of the following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network The Home Network page gives you an overview of your SpeedTouch™...

  • Page 108: Devices

    Chapter 5 SpeedTouch™ Web Interface 5.6.1 Devices Overview Configure The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The detected device ‘dsldevice’...

  • Page 109: Device Settings

    5.6.2 Device Settings Accessing the device Proceed as follows: settings page In the Home Network menu, click Devices. In the Detected Device(s) list, click the name of the device you want to view. Overview The Overview page displays the following items: Information allows you to view: Addressing allows you to view: Connection Sharing:...
  • Page 110 Chapter 5 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the device information. Allow a game or service running on this device to be initiated from the Internet. E-DOC-CTC-20051017-0148 v1.0...

  • Page 111: Assign Public Ip

    5.6.3 Assign Public IP Introduction On this page you can assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™.

  • Page 112: Wireless Device Settings

    Chapter 5 SpeedTouch™ Web Interface 5.6.4 Wireless Device Settings Availability Accessing the wireless device settings page Overview Configure This page is only available on SpeedTouch™ devices equipped with a wireless access point. Proceed as follows: In the Home Network menu, click Devices. In the Detected Device(s) list, click the name of the wireless device you want to view.

  • Page 113: Access Point Settings

    5.6.5 Access Point Settings Availability This page is only available on SpeedTouch™ devices equipped with a wireless access point. Accessing the Access Proceed as follows: Point settings In the left menu, click Home Network. Under Wireless, click the name of the Access Point you want to view or configure.
  • Page 114 Chapter 5 SpeedTouch™ Web Interface Configure Allow multicast from Broadband Network: Displays whether you to allow/deny multicast messages from the Internet. Large bandwidth streams, like video streams, have a large impact on your wireless performance. WMM: Displays whether WMM is enabled or disabled. WMM or Wi-Fi MultiMedia enhances QoS at wireless driver level.
  • Page 115 Click Apply to immediately apply your changes. Configure your wireless client(s) with the same settings. WPA-PSK The SpeedTouch™ supports WPA-PSK, which offers three advantages over WEP: Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are identical. Message Integrity Check (MIC).
  • Page 116 Chapter 5 SpeedTouch™ Web Interface Allowing new wireless If you selected New stations are allowed (via registration) or in the New stations are not allowed list, wireless clients have to be added manually. Proceed as follows: In the Home Network menu, click Devices. In the Pick a task list, click Search for wireless devices.

  • Page 117: Configuring Wds

    5.6.6 Configuring WDS Availability This page is only available on SpeedTouch™ devices equipped with a wireless access point. What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network.

  • Page 118: Interfaces

    Chapter 5 SpeedTouch™ Web Interface 5.6.7 Interfaces Interfaces overview The Interfaces page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more about the network settings of a specific interface, click the name of the interface you want to view. E-DOC-CTC-20051017-0148 v1.0...

  • Page 119: Interface Settings

    5.6.8 Interface Settings Overview The Overview page gives you an overview of the current interface settings. Configure The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Assigning a new IP Under IP Addresses, proceed as follows: address to the Type the IP address of your choice (for example 192.168.1.1) in the left text...

  • Page 120: Dhcp Pool

    Chapter 5 SpeedTouch™ Web Interface 5.6.9 DHCP Pool DHCP Pool page Accessing the DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool. Proceed as follows: In the Home Network menu, click Interfaces. Click the name of the interface which DHCP pool settings you want to change. Click Configure.
  • Page 121 Components of the The following settings are available for configuration: DHCP Pool page Interface: The SpeedTouch™ interface to which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Subnet Mask: The subnet mask of the DHCP server’s address pool.
  • Page 122 Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20051017-0148 v1.0...

  • Page 123: Troubleshooting

    6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring y our SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on www.speedtouch.com/support For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

  • Page 124: General Speedtouch™ Troubleshooting

    Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work SpeedTouch™ unreachable Poor SpeedTouch™ performance If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device. The power requirements for your SpeedTouch™...

  • Page 125: Wired Ethernet Troubleshooting

    6.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20051017-0148 v1.0 Chapter 6 Troubleshooting...

  • Page 126: Wireless Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients No wireless connectivity Poor wireless connectivity or reach Check the following: If registration is enabled, you must press the 'Association' button to register the wireless client or search for wireless devices via the embedded Web pages.

  • Page 127: Upnp™ On Windows Xp Systems

    6.2 UPnP™ on Windows XP Systems SpeedTouch™ not Check the following: detected by UPnP™ or Make sure the UPnP™ and Internet Gateway Device Control Client Networking IGD Control Client components are added to your Windows XP system. Your computer doesn’t support UPnP™ if you run an operating system other than Windows XP and Windows Millennium.
  • Page 128 Chapter 6 Troubleshooting Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows taskbar, click Start.

  • Page 129: Voice Over Ip Troubleshooting

    6.3 Voice over IP Troubleshooting Introduction If you cannot establish a phone call via your SpeedTouch™, try the suggestions below. Calling over VoIP If you have problems calling via VoIP, check whether: Your telephone is correctly connected to the SpeedTouch™. Your telephone is working on the PSTN network: Your phone number, user name, and password is configured correctly.

  • Page 130: Reset To Factory Defaults

    Chapter 6 Troubleshooting 6.4 Reset to Factory Defaults Resetting your SpeedTouch™ Software reset Hardware reset You might consider a reset to factory defaults as described below. Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch™. You can choose between: Software reset Hardware reset...

  • Page 132: Need More Help

    Need more help? Additional help is available online at www.speedtouch.com...

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