Saving The Scanned Images Takes A Long Time - Epson WF-7710 User Manual

User's Guide
Items
Connecting
Logging on to the
computer
Checking the folder to
save
Checking the file name
Writing the file

Saving the Scanned Images Takes a Long Time

Check the following points.
❏ Make sure the DNS setting is correct.
❏ Make sure each DNS setting is correct when checking the Web Config.
❏ Make sure the DNS domain name is correct.
Switch Between Private Network and Public Network
The network place is set as a profile for network connections in Windows 7 or later. Shared settings and firewall
settings are set according to the network place.
Use Private network, Home network, or Work network to access the network in the home or the office. To access
public wireless LANs such as in an airport or a station, use a Public network, which is safer than a private
network.
Use Private network, Home Network, or Work network to save the scanned images to the shared folder.
Note:
Depending on the environment, Domain Network will be used as the network place.
Select the network place when connecting the computer to the network for the first time. You cannot save scanned
images to the shared folder when you select the public network as the network place. Set the network place again.
Network place names vary in Windows 10/Widows 8.1/Windows 8 and Windows 7.
Windows 10/Widows 8.1/Windows 8
Windows 7
You can check the network settings on the Control Panel > Network and Sharing Center.
Solving Problems
Operation
Connect to the computer from the printer.
Log on to the computer with the user name and
the password.
Check the network path of the shared folder.
Check if there is a file with the same name as the
file you want to save in the folder.
Write a new file.
Error Messages
DNS error. Check DNS settings.
Authentication error. Check the
authentication method, authenticated
account, and authenticated password.
Communication error. Check the Wi-Fi/
network connection.
The file name is already in use. Rename
the file and scan again.
Scanned file(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
Private network
Public network
Home network
Work network
Public network
258