Checking The Printer Status - Epson WF-7710 User Manual

User's Guide
Solving Problems

Checking the Printer Status

Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages
Printer error. Turn the power off and on again. If
the problem persists, contact Epson Support.
Paper out in XX. Load paper and touch OK. XX /
XX
You need to replace Ink Cartridge.
The printer's ink pad is nearing the end of its
service life. Please contact Epson Support.
The printer's ink pad is at the end of its service
life. Please contact Epson Support.
Paper Configuration is disabled. Some features
may not be available. For details, see your
documentation.
No dial tone is detected.
Solving Problems
Solutions
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Load paper, and then insert the paper cassette all the way.
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Tap OK to resume printing.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
This problem might be resolved by selecting Settings > General
Settings > Fax Settings > Basic Settings > Line Type and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the first
digit of a fax number and send the fax to the wrong number.
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