DEC GTX5166M Service Quick Reference Manual page 84

HDD Failure
Problem Troubleshooting Procedure
•
When you try to access
the HDD, one of the
following conditions
occurs:
•
•
There is a
message
•
indicating that the
HDD doesn't exist.
•
You can't read
•
from the HDD.
•
You can't write to
the HDD.
FDD Failure
Problem Troubleshooting Procedure
•
The notebook computer's
power is on. The HDD is
functioning correctly. When
•
you try to access the FDD,
one of the following
conditions occurs:
•
•
You can't read from the
•
FDD.
•
You can't write to the
•
FDD.
•
You can't hear the
FDD motor spinning,
and the LED indicator
light isn't on.
Troubleshooting
Check to make sure that the BIOS
settings are correct. Refer to
Chapter 2 for BIOS information.
Make sure that the HDD
connection is secure.
Install the HDD into another
HiNote VP 550, VP 575notebook
computer and test it.
If the HDD works in a test
notebook computer, the HDD
controller on the motherboard is
probably bad. Test the
motherboard.
Make sure the CD-ROM/FDD
module is properly seated.
Switch to a different floppy disk and
try again. Make sure that the
floppy isn't write protected.
Clean the FDD's heads.
Change the CD-ROM/FDD module
and test again.
If the FDD is OK, than there is
probably an I/O chipset failure.
.
Replace the main board
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