DEC GTX5166M Service Quick Reference Manual

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DIGITAL HiNote

Ultra 2000 Series

Service Quick Reference Guide

Part Number: ER-PF1WW-SR. A01

Digital Equipment Corporation

Table of Contents

Summary of Contents for DEC GTX5166M

Page 1 DIGITAL HiNote Ultra 2000 Series Service Quick Reference Guide Part Number: ER-PF1WW-SR. A01 Digital Equipment Corporation...
Page 2 Quick Reference Guide Copyright © Digital Equipment Corporation. All Rights Reserved. DEC, DIGITAL, ThinWire, and the DIGITAL logo are registered trademarks of Digital Equipment Corporation ESS is a registered trademark of ESS Corp. Intel and Pentium are registered trademarks of Intel Corporation Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Page 3: Fcc Notice
FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 4 Contents Preface Overview Introduction................1-1 System Overview ..............1-1 CPU and Chip Set ..............1-2 Memory..................1-3 BIOS..................1-3 PCI Bus Devices ..............1-4 ISA Bus Devices..............1-6 Docking Options ..............1-8 Components, Controls and Indicators ........1-10 Related Information ............... 1-23 System Restoration Introduction................
Page 5 Contents System BIOS Introduction................3-1 BIOS Setup Program............... 3-1 System Setup Utility ..............3-2 Updating Your Ultra 2000 Configuration ......... 3-3 Power Options................. 3-4 Advanced Power Options............3-6 System Options ............... 3-7 Device Options ................ 3-8 Security Options ..............3-10 Notebook Computer Security ..........
Page 6 Contents Specifications System Specifications ............. A-1 Hardware Specifications............A-2 Physical Specifications............A-3 Environmental Specifications ..........A-4 Device Mapping Memory Map................B-1 DMA Channel Assignments ............ B-2 Notebook Computer Interrupt Levels ........B-3 I/O Address Map ..............B-4...
Page 7 Contents...
Page 8 Preface This Service Quick Reference Guide describes how to test, troubleshoot, remove and replace the DIGITAL HiNote Ultra 2000 series notebook computer Field Replaceable Units (FRUs). This guide is written specifically for DIGITAL approved on-site service engineers. On-site repair of systems beyond the approved FRU list is prohibited and may void warranty.
Page 9 Preface...
Page 10: Introduction
Overview Introduction This chapter introduces the DIGITAL HiNote Ultra 2000 series notebook computers. It provides a system overview and describes the controls, indicators, and hot keys. System Overview The HiNote Ultra 2000 series are high-performance portable computers designed for the mobile professional. Figure 1-1 shows a functional block diagram of the notebook computer.
Page 11: Cpu And Chip Set
Overview CPU and Chip Set The HiNote Ultra 2000 series notebook computers use the Intel P54CSLM 120/133 processors and P55C 150/166/175 processors mounted on a daughter card. The PicoPower Vesuvius chip set is used to implement the core functions of the system. •...
Page 12: Memory
Overview Memory The system comes with 16 MB of on-board EDO DRAM for system memory and 512KB of L2 cache memory. System memory can be upgraded to a total of 144 MB. The upgrade is performed by installing 8 MB, 16 MB, 32 MB or 64 MB EDO SO-DIMM modules.
Page 13: Pci Bus Devices
Overview PCI Bus Devices The internal PCI bus and PCI components operate at 3.3V. The PCI bus is also available to supported docking options. These options contain their own PCI bridge. Cardbus Controller Cardbus support is provided by the TI1131 controller. This chip provides the following functions: •...
Page 14: Video Controller Chip
Overview Video Controller Chip Video support is provided by the C&T 65554 Controller Chip. This chip provides the following functions: • 64-bit memory interface. • 2MB 3.3V 60ns EDO Video DRAM. • Support for Zoomed Video. • DDC 2B support for external monitors. •...
Page 15: Isa Bus Devices
Overview ISA Bus Devices The ISA bus interface is provided by the PicoPower V3 chip. Audio Audio support is provided by the ES1878 chip. This chip provides the following functions: • Monophonic full-duplex operation using two DMA channels. • S interface to internal stereo D/A for external Zoomed Video port.
Page 16 Overview System Command Processor The System Command Processor is implemented using the Hitachi H8 IKAP II processor. This processor provides the following functions: • Simultaneous support of two external PS/2 ports and the internal Touch pad. • C bus master for communication to: −...
Page 17: Docking Options
Overview UMI Controller The DIGITAL HiNote Ultra 2000 notebook computer has an internal type II PCMCIA slot that is available as an UMI slot. This feature provides a flexible method for the support of an internal modem that minimizes the impact of multi-national modem approvals.
Page 18: Digital Hinote Ultra Enhanced Port Replicator
Overview • Two Type II or one Type III Cardbus slot. • Line-in and speaker out support. • MIDI/Joystick port. • 3D Sound (ESS398). • CD-ROM/FDD Module Bay. • NTSC/PAL video output (switch selectable). − Composite video using RCA jack −...
Page 19: Components, Controls And Indicators
Overview Components, Controls and Indicators This section shows the locations and provides a description of the different components, controls, and indicators on your DIGITAL notebook computer. Front and Right Side Components Component Description Power LED The green Power LED (lower) Battery Charging LED lights when the notebook is On.
Page 20 Overview Component Description Suspend/Resume Button Turns the notebook computer On, and Suspends or Resumes the system. Press and hold the [fn] + [Suspend/Resume] for four seconds to turn the notebook Off. Internal Microphone Used to record voice, music, and sound files. Status Display Provides system operating status.
Page 21 Overview DEC01156 Figure 1-2. Front and Right Side View (12.1” Display) 1-12...
Page 22: Front And Left Side Components
Overview Front and Left Side Components Component Description Lid Release One of two lid releases. Push in both releases at the same time to open the LCD panel. Speaker Left stereo speaker used to hear sound files and system sounds. PC Card Ejectors Ejects a PC Card.
Page 23 Overview DEC01154 Figure 1-3. Front and Left Side View (12.1” TFT Display) 1-14...
Page 24: Back Components
Overview Back Components Component Description AC In The universal AC adapter connects to this port. External Keyboard/ Mouse An external keyboard or Port PS/2 mouse connects to this port. RJ11 Modem Port An analog telephone line connects to this port (modem functionality on selected models only).
Page 25 Overview DEC01151 Figure 1-4. Back View 1-16...
Page 26: Bottom Components
Overview Bottom Components Component Description Battery Release Releases the LiIon battery from the notebook computer for removal. LiIon Battery Provides power to your notebook computer. CD-ROM/Diskette Drive Releases either a diskette Module Release or CD-ROM Drive module from the Diskette/CD-ROM Drive Bay.
Page 27 Overview DEC01152 Figure 1-5. Bottom View 1-18...
Page 28: Controlling Power
Overview Controlling Power Unique to DIGITAL notebook’s, the suspend/resume button not only enables you to take advantage of the built-in power saving features but also turns the notebook on and off. Action How to... Press the Suspend/Resume button to turn the system on.
Page 29: Lcd Status Display
Overview LCD Status Display Indicator Shows... AC Power – The computer is connected to and operating from its external AC power supply. Standby – The computer is in Standby Mode. Any system activity such as, pressing a key on the keyboard, touch pad, mouse, or other system activity resumes normal operation.
Page 30: Keyboard Hot Keys
Overview Keyboard Hot Keys Hot keys are activated by holding down the [fn] key (located in the lower left corner of the keyboard) and pressing the desired function key. Function Places the computer in Standby Mode. Sets the computer’s operating mode to maximize battery life.
Page 31 Overview Function Turns the battery display information On and Off. Reserved for future use. Toggles the system sound between mute and unmute. Enables and disables the keyboard’s embedded key pad. The state of this key is shown in the LCD status display.
Page 32: Related Information
Overview Related Information Documentation DIGITAL HiNote Ultra English ER-PF1WW-UA 2000 Series User’s French ER-PF1WW-UP Guide Italian ER-PF1WW-UI German ER-PF1WW-UG Spanish ER-PF1WW-US Japanese ER-PF1WW-UJ Simple Chinese ER-PF1WW-U2 DIGITAL HiNote Ultra English ER-PF1WW-BA 2000 Series Quick French ER-PF1WW-BP Reference Card Italian ER-PF1WW-BI German ER-PF1WW-BG Spanish...
Page 33: World Wide Web
Overview World Wide Web Information such as drivers, BIOS updates, and on-line documentation is available from DIGITAL’s World Wide Web Site. The URL for the site is: HTTP://WWW.WINDOWS.DIGITAL.COM/ 1-24...
Page 34: Introduction
System Restoration Introduction This chapter provides information on how to restore the operating system and drivers on a DIGITAL HiNote Ultra 2000 series notebook computer. It provides instructions on how to create a bootable floppy for the system and how to restore the system using the bootable floppy or the DIGITAL HiNote System CAUTION: Do not compress the boot drive using compression utilities.
Page 35: Reinstalling And Installing Drivers
System Restoration Reinstalling and Installing Drivers Reinstalling Drivers – The procedures for reinstalling certain drivers over an existing installation is different than installing the drivers on a clean installation. For information on how to reinstall drivers, refer to the latest version of the DIGITAL HiNote System Installing Drivers –...
Page 36: Creating A Bootable Floppy
System Restoration Creating a Bootable Floppy To create a bootable floppy, perform the following: 1. Boot to Windows. Insert the DIGITAL HiNote System CD into the CD-ROM drive. Click on Start and then Run. In the Run dialog box command line type X:\CDInstall (X: represents the drive letter of the CD-ROM).
Page 37 System Restoration FDISK, format and PHDISKF are located on both the DIGITAL HiNote System CD and the bootable floppy, which can be created from the DIGITAL HiNote System CD.
Page 38: Re-Installing The Operating System
System Restoration Re-installing the Operating System To re-install the Windows Operating System on top of the current Operating System, perform the following: 1. Insert the bootable floppy into the floppy disk drive. Power on the system. A list of choices appear. NOTE: To exit this menu and go to a DOS prompt, press 2.
Page 39: System Installation
System Restoration System Installation To remove all files from the hard drive and re-install Windows Operating System but NOT remove the hard drive partitions, please perform the following. 1. Insert the bootable floppy into the floppy disk drive. Power on the system. A list of choices appear. NOTE: To exit this menu and go to a DOS prompt, press 2.
Page 40: Complete System Restoration
System Restoration 7. After re-installing the Operating System you should re- install all drivers. Please refer to the “Reinstalling/Installing Drivers” section of this chapter for information. 8. Create a directory on the hard drive for the operating system installation files. Windows 95: Create a directory on the hard drive under C:\Windows called Options and then make a directory under that called Cabs.
Page 41 System Restoration 2. Choose Option 7 from the bootable floppy Main Menu. This will initialize the hard disk using FDISK. Running FDISK will erase all data from the hard drive. During FDISK, you will be prompted for much information. When running FDISK, we strongly recommend that you do not enable large disk support,(choose NO, when asked).
Page 42 System Restoration 7. Click on Enhancements and Updates, and then click on Next. Follow the on-screen instructions. These enhancements update the Microsoft Operating system.
Page 43: Using The Digital Hinote System Cd
System Restoration 8. After re-installing the Operating System you should re- install all drivers. Please refer to the “Installing Drivers” section of this chapter for information. 9. Create a directory on the hard drive for the operating system installation files. Windows 95: Create a directory on the hard drive under C:\Windows called Options and then make a directory under that called Cabs.
Page 44 System Restoration FDISK and Format Disk Utility The DIGITAL HiNote System CD is a bootable CD. It boots to the A:\ prompt. In the following instructions we will be running the FDISK Utility on a 1.44 GB hard drive. 1. Insert the DIGITAL HiNote System CD into the CD- ROM tray.
Page 45 System Restoration 7. Type 500 and press <Enter>. FDISK displays the partition information. Press the <esc.> key to continue. 2-12...
Page 46 System Restoration 8. If you wish to make the primary partition C: bootable, type 2 and then press <Enter>. You will be asked to enter the number of the partition you wish to make active (bootable). Type 1, and press <Enter>. Press <esc.>...
Page 47 System Restoration 14. Press <Enter> to assign the remaining capacity to drive E:. All Extended DOS partitions have been assigned to logical drives. 2-14...
Page 48 System Restoration 15. Press <esc.> to continue. Press <esc.> again to exit the FDISK Main Menu. You will be informed that you need to reboot the system. Press <esc.> to exit FDISK. At the DOS prompt, press Ctrl+Alt+Del to reboot the system.
Page 49 System Restoration 2-16...
Page 50: System Installation
System Restoration Insert the DIGITAL HiNote System CD into the CD- ROM tray. The CD should boot to the A:\ prompt. At the A:\, type: PHDISKF /create 86016 There needs to be a space between the words “PHDISKF” and “/create” and a space between “/create”...
Page 51 System Restoration 5. At the list of options choose number 2 (exit to DOS). Insert the Microsoft CD into the CD-ROM drive. 6. From the DOS prompt, type the letter that represents the CD-ROM drive, then a colon and a backslash. For example: D:\ 7.
Page 52 System Restoration 12. Create a directory on the hard drive for the operating system installation files. 2-19...
Page 53: Complete System Restoration
System Restoration Windows 95: Create a directory on the hard drive under C:\Windows called Options and then make a directory under that called Cabs. The new directory path is C:\Windows\Options\Cabs. Copy the Win95 directory from the Microsoft CD onto the hard drive’s C:\Windows\Options\Cabs directory.
Page 54 System Restoration 7. Enter the command to start the operating system installation: Windows 95: D:\win95\setup Windows NT: D:\winnt \bUse this command string if you do not want to create an Emergency Backup Repair disk (recommended). You must include a space between the “winnt”...
Page 55 System Restoration Windows 95: Create a directory on the hard drive under C:\Windows called Options and then make a directory under that called Cabs. The new directory path is C:\Windows\Options\Cabs. Copy the Win95 directory from the Microsoft CD onto the hard drive’s C:\Windows\Options\Cabs directory.
Page 56: Introduction
System BIOS Introduction This chapter provides information related to the system BIOS and its Setup program. BIOS Setup Program The BIOS (Basic Input and Output System) Setup Program is a utility that enables you to change the system configuration and tailor the operation of your notebook to suit individual work needs.
Page 57: System Setup Utility
System BIOS System Setup Utility To run System Setup: 1. Turn on or reboot your notebook computer. 2. During system boot, press [fn] + [F3] when prompted. After the prompt appears you have two to three seconds to press [fn] + [F3] and enter System Setup. Helpful Hints When updating your setup information there are several keyboard keys assigned to help you select menus and sub-...
Page 58: Updating Your Ultra 2000 Configuration
System BIOS Updating Your Ultra 2000 Configuration There are number of hardware options that can be configured on your notebook computer. Feature Selections Power Disabled Maximum Battery Life Maximum Performance Advanced Lid Switch Suspend Beep System Date/Time CD-ROM Boot Floppy Boot Quick Boot NUM Lock Device...
Page 59: Power Options
System BIOS Power Options The Ultra 2000 is factory-configured with preset power management values. If you are not an advanced user, start by using the default factory-configured power management settings. If you find that the factory settings do not fit your specific needs, enter the System Setup Program and make the needed changes.
Page 60 System BIOS Option Settings Comments Lid Switch Suspend/ Configure how the notebook responds Resume* to opening and closing the LCD display panel. If Suspend/ Resume is Desktop selected, the computer enters Mode Suspend Mode when the lid is closed and Resumes operation when the lid is opened.
Page 61: Advanced Power Options
System BIOS Advanced Power Options These options are accessed by selecting the Advanced field. Field Settings Comments Hard Disk Disabled Specify how long the hard disk must be Timer Selected times inactive before it spins down. Press “Tab” to move between AC and Batterytimer entries .
Page 62: System Options
System BIOS System Options Option Settings Comments Date/Time Current Date/Time Sets your notebook to a specified date and time. CD-ROM Enabled Enables or disables the ability Boot Disabled* to boot from a CD-ROM (No Check Mark) installed in the notebook. When enabled, the CD-ROM is the first device in the boot sequence.
Page 63: Device Options
System BIOS Device Options Option Settings Comments Serial Port Disabled Disables the onboard Serial Port. Enables and automatically configures the port. Auto* Enables and allows you to manually configure the I/O address and Interrupt Request (IRQ) line for the port. Manual InfraRed Port Disabled*...
Page 64 System BIOS Option Settings Comments Parallel Standard Selects proper mode for Port Mode Bi-directional (PS/2)* your printer or other Enhanced Parallel Port (EPP) parallel port device. Extended Capabilities Port See the device User’s (ECP) Guide for details. Audio Disabled Disables onboard Stereo Audio.
Page 65: Security Options
System BIOS Security Options Option Settings Comments Set User Enter a password of up Set a User Password Password to eight alphanumeric required during:System characters. Boot, Resume, and Undock operations. Dock Security and Modify Password Mode options select operations that will require a password.
Page 66 System BIOS Option Settings Comments Modify Password on Boot Only When set, you will be Password prompted for a password Mode on each system boot. Password on Boot and When set, you will be Resume prompted for a password each time the system boots or resumes operation from Suspend mode.
Page 67: Notebook Computer Security
System BIOS Notebook Computer Security Notebook Computer Security is important to avoid theft or accidental loss of your computer software and hardware. The DIGITAL HiNote Ultra 2000 provides the following levels of protection: • User Password – Used to prevent unauthorized access to files on your notebook computer and unauthorized removal of a docked option.
Page 68: User Password
System BIOS User Password Your notebook has a User password that you can set to prevent unauthorized access to your computer files and unauthorized removal of a docked option. Setting/Changing the User Password Perform the following steps to set or change the User password: 1.
Page 69: Supervisor Password
System BIOS Deleting the User Password To delete a previously set User password and disable the feature: Open the User password dialog box. With the cursor in the “Enter new password” field, press [Enter]. The cursor will move to the “Re-enter new password” field.
Page 70 System BIOS Setting/Changing the Supervisor Password Perform the following steps to set or change the Supervisor password: 1. Turn On your notebook computer. 2. After Power On Self-Test (POST) successfully completes, press [fn] + [F3] to access System Setup. 3. The System Setup main menu appears on the screen. 4.
Page 71: Dock Security
System BIOS Deleting the Supervisor Password To delete a previously set Supervisor password and disable the feature: Open the Supervisor Password dialog box. With the cursor in the “Enter new password” field, press [Enter]. The cursor will move to the “Re-enter new password” field.
Page 72: Default Options
System BIOS Default Options Option Settings Comments Save User Default Stores the current Setup Settings values as the user default values in non-volatile memory. Load User Default Loads all values stored under Settings User Defaults as the new system values. Load Factory Default Loads all values to their Settings...
Page 73: Restoring The Flash Bios
System BIOS Restoring the Flash BIOS To restore a corrupted Flash BIOS, a Crisis Recovery diskette is required. To restore the Flash BIOS: 1. Turn the computer Off by pressing [fn] + Standby/Resume button. 2. Make sure the Diskette Drive Module is installed in the computer.
Page 74: Introduction
Troubleshooting Introduction This chapter provides a systematic method of isolating problems with the DIGITAL HiNote Ultra 2000 series of notebook computers. It is assumed that you have a basic understanding of DOS-based computer systems as well as a knowledge of standard troubleshooting procedures.
Page 75: Troubleshooting Tips
Troubleshooting Troubleshooting Tips In general, troubleshooting involves an organized system of approach to problem solving. Try to isolate the problem and identify the defective device (hardware) or improper setting (software). When you have a problem, you should do a thorough visual inspection of the notebook computer. •...
Page 76: System Start Failure
Troubleshooting Verify that all test equipment works before using it to test a malfunctioning component. Verify that a component is the only malfunctioning part of the computer by replacing the malfunctioning component with a properly functioning one, and then try to run the system. For example, if you have tested an FDD in a test computer and found it to be bad, you should also try a good FDD in the malfunctioning FDD’s computer to be sure that another...
Page 77: Power Supply Failure
Troubleshooting Power Supply Failure Problem Troubleshooting Procedure You turn on the power If you are operating the notebook switch and the following computer using the battery: conditions apply: • The system could be in suspend. • There is no panel Press the Suspend/Resume display button.
Page 78 Troubleshooting Problem Troubleshooting Procedure • You turn on the power Check to see if the Power LED on switch and the following the computer is lit and the LED on conditions apply: the AC adapter is lit. If not lit, then the AC adapter is bad.
Page 79 Troubleshooting Boot-up Failure Problem Troubleshooting Procedure • You turn on the notebook System in Suspend Mode. Press computer and the the Suspend/Resume button. following conditions • System hung possibly hung after apply: using a screen saver. Press the • The notebook Reset button located on the back computer’s power on the unit (Figure 1-3)
Page 80: Lcd Panel Failure
Troubleshooting Cardbus Failure Problem Troubleshooting Procedure • The Cardbus Reseat the Cardbus assembly cable slots do not • Replace the Cardbus assembly work. • Replace the Motherboard LCD Panel Failure Problem Troubleshooting Procedure • You turn on the Make sure that the LCD cable is computer and one of the securely connected to the following conditions...
Page 81 Troubleshooting CRT Failure Problem Troubleshooting Procedure • The notebook computer Make sure the CRT output is has power, the notebook enabled. computer’s LCD panel is • Make sure that the CRT’s power working and one of the is on anf the power cables are following conditions securely connected.
Page 82 Troubleshooting Notebook Computer Keyboard Failure Problem Troubleshooting Procedure • The notebook computer If incorrect characters are is fully powered-on. displayed, check the However, when pressing COUNTRY.SYS settings in the any of the keys on the operating system to see if an keyboard, one of the incorrect language is being used following events occurs:...
Page 83 Troubleshooting External Keyboard or PS/2 Mouse Failure Problem Troubleshooting Procedure • The notebook Make sure that the external computer’s power is on, mouse or keyboard’s connection and the keyboard is to the notebook computer’s PS/2 working. One of the mini-DIN connector is secure. following conditions •...
Page 84 Troubleshooting HDD Failure Problem Troubleshooting Procedure • When you try to access Check to make sure that the BIOS the HDD, one of the settings are correct. Refer to following conditions Chapter 2 for BIOS information. occurs: • Make sure that the HDD •...
Page 85: Battery Failure
Troubleshooting CD-ROM Failure Problem Troubleshooting Procedure • The notebook Make sure the CD-ROM/FDD computer’s power is on. module is properly seated. The HDD is functioning • Switch to a different CD-ROM disk correctly. When you try and try again. to access the CD-ROM, •...
Page 86: Touchpad Failure
Troubleshooting Touchpad Failure Problem Troubleshooting Procedure • The notebook Check the BIOS settings for the computer’s Touchpad Touchpad. Refer to Chapter 2. does not work. • Check the Toucpad settings in the operating system’s Control Panel. • Make sure the UMI cable connection to the Daughtercard is properly seated.
Page 87 Troubleshooting Internal Modem (UMI) Failure Problem Troubleshooting Procedure • The internal modem (if Make sure the Modem Card, installed) does not work. You UMI adapter are properly cannot make a connection to seated. a phone line. • Make sure the modem software is properly configured.
Page 88: External Audio Failure
Troubleshooting External Audio Failure Problem Troubleshooting Procedure • No sound from external Make sure the connections are speakers connected to properly seated. external audio port. • Make sure power is applied to the speakers (if necessary). • Reseat the Audio Connector cable on the Daughtercard.
Page 89: Beep Codes
Troubleshooting Beep Codes The power on self-tests will issue a sequence of short and long beeps to indicate that an error has occurred. The following is a list of the beep code sequences and the error condition. Beep Code Sequence Error Condition s,s,s,s No RAM detected...
Page 90: Beep Codes
Troubleshooting Phoenix BIOS Test Points The following is a list of the checkpoint codes written at the start of each test and the beep codes issued for terminal errors: Code Beeps POST Routine Description Verify Real Mode Get CPU type Initialize system hardware Initialize chipset registers with initial POST values...
Page 91 Troubleshooting Code Beeps POST Routine Description Set ES segment register to 4 GB Autosize DRAM Clear 512K base RAM 3-4-1 Test 512K base address lines 3-4-3 Test 512K base memory Base 64K RAM Error Test CPU bus-clock frequency Test CMOS RAM Initialize alternate chipset registers Reinitialize the chipset Shadow system BIOS ROM...
Page 92 Troubleshooting Code Beeps POST Routine Description Initialize all video adapters in system Shadow video BIOS ROM Display copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Enable keyboard 2-2-3-1 Test for unexpected interrupts Display prompt "Press F2 to enter SETUP"...
Page 93 Troubleshooting Code Beeps POST Routine Description Check for keyboard errors Set up hardware interrupt vectors Test coprocessor if present Disable onboard I/O ports Detect and install external RS232 ports Detect and install external parallel ports Re-initialize onboard I/O ports Initialize BIOS Data Area Initialize Extended BIOS Data Area Initialize floppy controller Initialize hard-disk controller...
Page 94 Troubleshooting Code Beeps POST Routine Description Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear in-POST flag Check for errors POST done-prepare to boot operating system One beep Check password (optional) Clear global descriptor table Clear parity checkers Clear screen (optional) Check virus and backup reminders Try to boot with INT 19...
Page 95 Troubleshooting Code Beeps POST Routine Description Extended Block Move Shutdown 10 error The following Error Codes are related to the Boot Block in the Flash ROM: Initialize the chipset Initialize refresh counter Check for Forced Flash Check HW status of ROM BIOS ROM is OK Do a complete RAM test Do OEM initialization...
Page 96: Warning Messages
Troubleshooting Warning Messages The following is an alphabetic list of error and status messages which the PhoenixBIOS can generate and an explanation of each message. Many of the messages below refer to the built in Setup program. Message Description nnnn Cache SRAM nnnn is the amount of system cache in Passed kilobytes successfully tested.
Page 97 Troubleshooting Message Description Invalid NVRAM media Problem with NVRAM access. type Keyboard controller The keyboard controller failed test. You error may have to replace keyboard or controller. Keyboard error Keyboard not working. Keyboard error nn BIOS discovered a stuck key and displays the scan code for the stuck key.
Page 98 Troubleshooting Message Description Previous boot Default configuration used incomplete Previous POST did POST loads default values and offers to not complete run Setup. If the failure was caused by successfully incorrect values and they are not corrected, the next boot will likely fail. Real time clock error Real-time clock fails BIOS test.
Page 99 Troubleshooting Message Description System RAM Failed System RAM failed at offset nnnn of in the at offset: nnnn 64k block at which the error was detected. nnnn System RAM nnnn is the amount of system RAM in Passed kilobytes successfully tested. System timer error The timer test failed.
Page 100 FRU Replacement Introduction This chapter provides detailed procedures for replacing the DIGITAL HiNote Ultra 2000 series notebook computer Field Replaceable Units (FRUs). Unless otherwise noted the replacement procedures for the FRUs are the reverse of the removal procedures. SHOCK OR STATIC SENSITIVE: Static electricity collects on non-conductors such as paper, cloth, or plastic.
Page 101: Required Tools
FRU Replacement Required Tools You will need the following tools to remove and replace the HiNote Ultra 2000 series FRUs: • #0 and #1 Phillips Head Screwdrivers • 3/16 inch and 7/32 inch Nut Drivers...
Page 102: Field Replaceable Units
FRU Replacement Field Replaceable Units Option Part Orderable Mfg Part No. Description Number Spare Part 30-49174-01 Assy, LCD Display 12.1" Lg/XGA 30-49175-01 Assy, LCD Display 14.1" LG/XGA FR-PCPXF-AA 30-48364-01 6911B00005A Li-Ion Battery Pack, 8C, Sony FR-PCPXF-AB 30-48365-01 6911G00004A Li-Ion Battery Pack, 12C, Sony 30-48321-01 6742B50001A...
Page 103 FRU Replacement Option Part Orderable Mfg Part No. Description Number Spare Part FR-PCPRF-AA 30-48573-01 2.1 GB Removable HDD, Ultra 2000 FR-PCPRF-AB 30-49156-01 3.2 GB Removable HDD, Ultra 2000 29-33869-01 12.1" XGA TFT Replacement On-Site Shell 29-33870-01 14.1" XGA TFT Replacement On-Site Shell 74-52295-01 3580BM3005A...
Page 104 FRU Replacement 3 or 4 DEC01439 Figure 5-1. DIGITAL HiNote Ultra 2000 Series...
Page 105: Removing The Battery
FRU Replacement Removing the Battery The battery is located on the bottom of the system unit (Figure 5-2). To remove the battery pack: 1. Close any open applications and shutdown the operating system. 2. Power Off the computer by pressing [fn] + the Standby/Resume button.
Page 106: Removing The Cd/Fdd Module
FRU Replacement Removing the CD/FDD Module To remove the 12x CD/FDD Combination module or supplementary battery: 1. Press in on the CD-ROM/FDD module and slide the latch in the direction shown in (Figure 5-3). 2. Slide the module out of the system unit. Figure 5-3.
Page 107: Removing The Keyboard
FRU Replacement Removing the Keyboard To remove the keyboard: 1. Unlatch the keyboard by sliding the Keyboard latches toward the LCD display (Figure 5-4). 2. Carefully lift the keyboard up and rotate it toward the LCD display (Figure ). CAUTION Be careful not to damage the flat cables that connect the keyboard to the notebook computer (Figure 5-5).
Page 108 FRU Replacement Figure 5-5. Removing the Keyboard...
Page 109: Removing The Hdd Assembly
FRU Replacement Removing the HDD Assembly To remove the HDD: 1. Remove the keyboard (Figure 5-4 and 5-5). 2. Slide the latch that holds the hard drive in place to the unlocked position (Figure 5-6).. 3. Pull up on the attached ribbon loop to disconnect the drive and remove the drive from the system (Figure 5- NOTE: If the HDD assembly is installed upside down, the screws on the assembly may get caught on some...
Page 110 FRU Replacement Figure 5-6. Releasing the HDD 5-11...
Page 111 FRU Replacement Figure 5-7. Removing the Hard Drive 5-12...
Page 112: Removing The Keyboard Deck And Lcd Assembly
FRU Replacement Removing the Keyboard Deck and LCD Assembly To remove the keyboard deck and LCD Assembly: Remove the Battery (Figure 5-2). Remove the CD-ROM/FDD Module (Figure 5-3). Remove the Keyboard (Figure 5-4, Figure 5-5). Remove the HDD (Figure 5-6, Figure 5-7). Remove the UMI slot cover (Figure 5-8).
Page 113 FRU Replacement 6. Close the LCD Display and remove the two hinge covers (Figure 5-9). To remove the hinge covers: a) Use a small pointed tool such as a pair of tweezers to release the inside edge of the hinge cover. b) With your fingers, release the rest of the hinge cover and wiggle it to remove the hinge cover.
Page 114 FRU Replacement 8. Turn the system unit over so the bottom is up. Remove the two rubber feet and seven screws (Figure 5-10). Note: one screw is located in the battery compartment. 9. Turn the system unit over so the top is up and open the LCD Display.
Page 115 FRU Replacement Figure 5-10. Removing Keyboard Deck Screws 5-16...
Page 116 FRU Replacement 12. Remove the four hinge screws at the back of the Keyboard Deck (Figure 5-11). 13. Grasp behind the Touchpad and pull up on the Keyboard Deck to release the UMI connector. NOTE: When reassembling the system, connect the UMI cable to Daughter card before replacing the Keyboard Deck.
Page 117 FRU Replacement Figure 5-11. Removing LCD Assembly Hinge Screws 5-18...
Page 118: Shell Installation Instructions
FRU Replacement Shell Installation Instructions IMPORTANT: This notice contains information that is important for configuring a replacement HiNote Ultra 2000 series “Shell” at a customer site. The HiNote Ultra 2000 series notebook computer “shell,” also known as a replacement foundation, is supplied for field use. It minimizes field disassembly of a customer system, allowing efficient onsite repair.
Page 119 FRU Replacement Prior to Disassembly 1. A paper label is supplied on the bottom of your replacement “Shell.” Edit the label by adding the appropriate information from the customer’s system. This information is necessary for warranty, service and tracking purposes. This notebook was exchanged by Digital Multivendor Customer Service Personnel as part of an hardware Record the customer’s,...
Page 120: Disassembly Instructions
FRU Replacement Disassembly Instructions The following parts will be removed from the customer’s system and retained for installation in the replacement “Shell” (see Figure 5-13). 1. Remove the primary battery. 2. Remove the combo FDD and CD drive assembly. 3. Slide the keyboard latches, raise the keyboard toward the LCD.
Page 121 FRU Replacement DEC01438 Figure 5-13. DIGITAL HiNote Ultra 2000 5-22...
Page 122 FRU Replacement 5-23...
Page 123: System Specifications
Specifications System Specifications Model System Feature VTX5166M - GTX5166M - 2.1GB - 12.1” 2.1GB - 14.1” CPU Intel Pentium 166 MHz MMX 166 MHz MMX 12.1" XGA TFT 14.1" XGA TFT 2.1 GB 2.1 GB Upgradeable HDD L2 Cache 512KB...
Page 124: Hardware Specifications
Specifications Hardware Specifications Model System Feature VTX5166M - GTX5166M - 2.1GB - 12.1” 2.1GB - 14.1” Battery LiIon – 8 cell 36Whrs LiIon – 12 cell 54Whrs Audio CardBus/Zoomed Video Supported Supported Fast IR (4 Mbps) Integrated CD-ROM Integrated Modem...
Page 125: Physical Specifications
Specifications Physical Specifications Model Feature VTX5166M - GTX5166M - 2.1GB - 12.1” 2.1GB - 14.1” Size 9.7" x 12" x 1.25" 9.7" x 12" x 1.4" Weight 5.2 lbs. 6.2 lbs. (no FDD or CD-ROM) (approximate) (approximate) Weight 5.6 lbs.
Page 126: Environmental Specifications
Specifications Environmental Specifications Parameter Value Temperature Operating 0° C to 35° C (32° F to 95° F) Nonoperating -20° C to 60° C (-4° F to 140° F) Humdity (noncondensing) Operating 0% to 80%, Max wet bulb 35° C Nonoperating 5% to 95%, Maxe wt bulb 35°...
Page 127: Memory Map
Device Mapping Memory Map Range Name Function 0h to 9FFFFh 640KB System Memory System Memory Space A0000h to BFFFFh 128K Video Memory Graphics Display Memory Buffer C0000h to CAFFFh 44KB Video BIOS ROM Shadow BIOS of CC000h to CD7FFh 6K CD Boot ROM CD Boot CD800h to CDFFFh 2K EPP Bios...
Page 128: Dma Channel Assignments
Device Mapping DMA Channel Assignments Channel Controller Function Parallel Port ECP (if enabled) Sound Diskette controller Serial IR (if enabled) Cascade DMA Not used Not used Not used...
Page 129: Notebook Computer Interrupt Levels
Device Mapping Notebook Computer Interrupt Levels Normal Assignments (FIS) System Timer Keyboard Programmable Interrupt Controller Serial Port Com2 Serial Port Com1 Audio Floppy Disk Controller Parallel Port LPT1 Real time clock PCI Cardbus Controller PCI Cardbus Controller USB and Cardbus Controller (Multimedia dock) Track Pad, PS/2 Mouse Numeric data processor Hard disk controller...
Page 130: I/O Address Map
Device Mapping I/O Address Map Range (hexidecimal) Function 000 - 00F DMA controller A 020 - 021 Master interrupt controller Index register - system board Data register - system board 040 - 043 Interval timer 060 - 06F Keyboard controller 070 - 07F Real-time clock (RTC), NMI 080 - 08F...
Page 131 Device Mapping Range (hexidecimal) Function 2E8 - 2EF COM4 2F8 - 2FF COM2 330-331 MPU 401 Audio 378 - 37F LPT1 388 -38B FM synthesizer Audio 3B0 - 3BB Mono VGA registers 3BC - 3BE LPT3 3C0 - 3CF VGA registers 3D0 - 3DF Color VGA registers 3E0 - 3E1...

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Digital hinote ultra 2000 series Vtx5166m